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The Salvation Army

Case Worker

The Salvation Army, Jackson, Michigan, United States, 49203

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ABOUT THIS OPPORTUNITY Job Details Job Location: ALM-Jackson Ms Corps - Jackson, MS Position Type: Part Time with Benefits 20 or More Salary Range: $13.50 Hourly Job Shift: Evening Job Category: Case Management

Schedule / Hours Schedule/Hours: Evening Work (28 hours per week)

This position is responsible for:

Monitors assigned caseload of clients participating in a short-term life management program i.e. Emergency Shelter, Domestic Violence Shelter up to three months; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

Key responsibilities

Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.

Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check‑off form and obtains release of information forms when appropriate; completes social history on new clients each week.

Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).

Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.

Assists clients in locating/securing affordable housing; conducts home visitations when appropriate; ensures that client's living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds.

Assists clients in locating employment; conducts regular follow‑up to ensure clients understand the process of searching for a job, completing an employment application, proper communication and attire for interview, and personal documents necessary for the hiring process.

Completes discharge plans of clients exiting the program; transfers file contents to non‑active file; prepares card for follow‑up mailing.

Physical Requirements and Working Conditions

Ability to communicate clearly and effectively both orally and in writing.

Ability to think clearly and quickly in order to maintain control of client caseload.

Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.

Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5‑10% of work time.

Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

Paid Time Off (PTO)

Aflac supplemental insurance

WHAT WE ARE LOOKING FOR IN YOU

Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field,

AND

Two years’ experience working in a social or public service environment with experience assisting the public,

OR

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications

Valid Driver’s License required

Knowledge, Skills and Abilities

Knowledge of the principles and practices of social service case management.

Knowledge of social service resources and agencies in the community.

Knowledge of effective communication and motivation practices.

Ability to develop program plans and goals based on client's needs.

Ability to evaluate the client's progress toward program goals.

Ability to work with the public encompassing all types of behaviors.

Ability to interview clients and to obtain pertinent information.

Ability to prepare and maintain accurate and complete case notes and client records.

Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.

Equal Opportunity Employer /Veterans/Disabled

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