Select Physical Therapy
Medical Front Office - Patient Service Specialist
Select Physical Therapy, California, Missouri, United States, 65018
Medical Front Office - Patient Service Specialist
4 days ago – Be among the first 25 applicants
When patients enter our centers we want them to have an exceptional experience – starting at the front desk. As a patient service specialist, you will manage both the patient side and the business side of our center. The front desk will be your station to act as a patient advocate, communicate with individuals via email and phone, manage patient payments and use multiple computer programs. Your impact will feel the entire patient experience, even before they leave the waiting room.
We are looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end‑of‑day reports.
Schedule
Center Location: 4640 Admiralty Way, Marina del Rey, CA
Type of Employment: Full Time
Hours: Weekdays
Compensation: $21.00 - $22.00/hour based on experience
Why Join Us
Start Strong – Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh – Generous PTO to maintain a healthy work‑life balance
Your Health Matters – Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future – Company‑matching 401(k) retirement plans as well as life and disability protection
Responsibilities
Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit.
Schedule patient appointments in person or over the phone.
Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team.
Collect co‑pays from patients, manage payer approvals and conduct insurance authorizations and verifications.
Provide patients with pertinent information about their next appointment as they check out.
Respond to requests for information from patients, providers, and coworkers.
Minimum Qualifications
High School Diploma or GED required
Health Care Experience
Preferred Qualifications
1 Year of Medical Office Experience
1 Year of Front Desk Experience
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10‑key) throughout a work day/shift
Ability to lift up to 25 lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10 lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal‑opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
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When patients enter our centers we want them to have an exceptional experience – starting at the front desk. As a patient service specialist, you will manage both the patient side and the business side of our center. The front desk will be your station to act as a patient advocate, communicate with individuals via email and phone, manage patient payments and use multiple computer programs. Your impact will feel the entire patient experience, even before they leave the waiting room.
We are looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end‑of‑day reports.
Schedule
Center Location: 4640 Admiralty Way, Marina del Rey, CA
Type of Employment: Full Time
Hours: Weekdays
Compensation: $21.00 - $22.00/hour based on experience
Why Join Us
Start Strong – Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh – Generous PTO to maintain a healthy work‑life balance
Your Health Matters – Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future – Company‑matching 401(k) retirement plans as well as life and disability protection
Responsibilities
Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit.
Schedule patient appointments in person or over the phone.
Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team.
Collect co‑pays from patients, manage payer approvals and conduct insurance authorizations and verifications.
Provide patients with pertinent information about their next appointment as they check out.
Respond to requests for information from patients, providers, and coworkers.
Minimum Qualifications
High School Diploma or GED required
Health Care Experience
Preferred Qualifications
1 Year of Medical Office Experience
1 Year of Front Desk Experience
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10‑key) throughout a work day/shift
Ability to lift up to 25 lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10 lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal‑opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
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