American President Lines
Sr Mgr, Cargo Readiness & Idle Management
American President Lines, Nashville, Tennessee, United States, 37247
Sr Mgr, Cargo Readiness & Idle Management
APL, one of the world's leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide and provides container transportation through an international shipping network which combines high-quality intermodal operations with advanced technology, equipment, and e-commerce. APL is part of the CMA CGM Group, a leading worldwide shipping & logistics group with headquarters in Marseilles, France. American President Lines (APL), part of the CMA CGM Group, is the premier U.S. Flag carrier on the Transpacific proudly serving the American soldier and the U.S. Government for over 175 years. APL operates a network covering the United States, Asia, and the Middle East and provides container transportation through our international shipping network. The Senior Manager, Cargo Readiness and Idle Management, is responsible for leading and overseeing the daily operational performance of the Cargo Readiness and Idle Management teams. This leadership role focuses on developing high-performing teams, driving process efficiencies, and cultivating a collaborative, customer-focused culture. RESPONSIBILITIES:
Develop and lead a team culture that embraces change, flexibility, and customer-focused service delivery. Drive process excellence through continual process improvement and standardization initiatives Partner with Human Resources and Labor Relations to support and resolve personnel issues, ensuring proper application of the MEBA Collective Bargaining Agreement. Champions and manages customer issues that require management level problem solving and intervention. Provide ongoing training and education for Support Managers and front-line staff Other duties as assigned QUALIFICATIONS:
Required High School Diploma or GED Preferred Bachelor's degree Minimum 5 years industry experience ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
High level of attention to detail. Ability to develop priorities, target levels of performance. Strong presentation, written communication, and interpersonal skills Strong staff development and human resource management skills Strong change management skills Proficient with MS applications (Excel, Outlook, Word and Internet Explorer) Proficient with LARA and NOVA Proven ability to manage teams across multiple locations. Demonstrated ability to work under pressure Skill Sets Management experience Process Management Previous experience working with offshore service centers
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APL, one of the world's leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide and provides container transportation through an international shipping network which combines high-quality intermodal operations with advanced technology, equipment, and e-commerce. APL is part of the CMA CGM Group, a leading worldwide shipping & logistics group with headquarters in Marseilles, France. American President Lines (APL), part of the CMA CGM Group, is the premier U.S. Flag carrier on the Transpacific proudly serving the American soldier and the U.S. Government for over 175 years. APL operates a network covering the United States, Asia, and the Middle East and provides container transportation through our international shipping network. The Senior Manager, Cargo Readiness and Idle Management, is responsible for leading and overseeing the daily operational performance of the Cargo Readiness and Idle Management teams. This leadership role focuses on developing high-performing teams, driving process efficiencies, and cultivating a collaborative, customer-focused culture. RESPONSIBILITIES:
Develop and lead a team culture that embraces change, flexibility, and customer-focused service delivery. Drive process excellence through continual process improvement and standardization initiatives Partner with Human Resources and Labor Relations to support and resolve personnel issues, ensuring proper application of the MEBA Collective Bargaining Agreement. Champions and manages customer issues that require management level problem solving and intervention. Provide ongoing training and education for Support Managers and front-line staff Other duties as assigned QUALIFICATIONS:
Required High School Diploma or GED Preferred Bachelor's degree Minimum 5 years industry experience ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
High level of attention to detail. Ability to develop priorities, target levels of performance. Strong presentation, written communication, and interpersonal skills Strong staff development and human resource management skills Strong change management skills Proficient with MS applications (Excel, Outlook, Word and Internet Explorer) Proficient with LARA and NOVA Proven ability to manage teams across multiple locations. Demonstrated ability to work under pressure Skill Sets Management experience Process Management Previous experience working with offshore service centers
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