Ollie's Bargain Outlet, Inc.
Join to apply for the
Zone Team Leader
role at
Ollie's Bargain Outlet, Inc. Join our team and live the Ollie-tude!
Ollie’s Core Values BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - Treat others with courtesy, dignity, and respect. BE VALUE OBSESSED - Live the “good stuff cheap” mindset. BE COMMITTED - Operate with grit, passion, tenacity, and action. BE GROWING - Get better every day. BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie’s Associate Benefits
Medical, Dental, Vision, and RX coverage begins after 90 days of employment. 401K with generous company match and immediate vesting. Strong career growth & talent development culture. 20% Associate discount on all Ollie's purchases. Vast array of voluntary benefits. Position Overview
The Zone Team Leader (ZTL) provides guidance and direction for the successful operation of a specific zone on the retail sales floor. The ZTL oversees a team passionate about merchandising and selling, ensuring an exceptional associate and customer experience through all aspects of merchandising and customer service oversight. Primary Responsibilities
Execute established procedures for the assigned store zone, including merchandising, power aisle compliance, MOS/GVC/Ollie's Follies, signage, displays, replenishment, pricing, ad sets, and daily recovery. Ensure store standards, Ops Center compliance, seasonal transition planning, inventory processes, and company programs meet all operational expectations. Oversee the Door to Floor process, ensuring merchandise is properly planned, received, and stocked on the sales floor in a timely manner. Supervise associates operating within the assigned zone. Provide daily tasks to all associates, ensuring productivity. Maintain customer service standards to meet company expectations. Handle scheduling and staffing for effective unload/processing of merchandise to the sales floor. Communicate company directives and programs to store associates, ensuring follow-up items are completed accurately and timely. Perform all functions to open and close the store when needed. Complete any additional responsibilities and/or duties as assigned. Qualifications
High School diploma or equivalent required. Minimum of two years’ retail experience in a supervisory role within a mid-size to large retail or service-oriented business. Ability to work on site/in person evenings, weekends, and holidays on a regular basis. Ability to read, write, and speak English. Ability to exercise sound judgment. Ability to preserve confidentiality of information. Accuracy and attention to detail. Ability to organize and prioritize a variety of tasks within strict timeframes and deadlines. Knowledge of industry terms and processes. Ability to effectively communicate information and delegate tasks. Outstanding interpersonal and listening skills. Physical Requirements
Lift and carry up to 50 pounds. Push and pull up to 35 pounds. Stand for extended periods. Bend and twist frequently. Grip, reach, and pinch with arms and hands frequently. Squat, kneel, balance, and climb occasionally. Maintain a constant state of alertness and safe manner. Operate motor vehicle and hold a valid state-issued license. Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.
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Zone Team Leader
role at
Ollie's Bargain Outlet, Inc. Join our team and live the Ollie-tude!
Ollie’s Core Values BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - Treat others with courtesy, dignity, and respect. BE VALUE OBSESSED - Live the “good stuff cheap” mindset. BE COMMITTED - Operate with grit, passion, tenacity, and action. BE GROWING - Get better every day. BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie’s Associate Benefits
Medical, Dental, Vision, and RX coverage begins after 90 days of employment. 401K with generous company match and immediate vesting. Strong career growth & talent development culture. 20% Associate discount on all Ollie's purchases. Vast array of voluntary benefits. Position Overview
The Zone Team Leader (ZTL) provides guidance and direction for the successful operation of a specific zone on the retail sales floor. The ZTL oversees a team passionate about merchandising and selling, ensuring an exceptional associate and customer experience through all aspects of merchandising and customer service oversight. Primary Responsibilities
Execute established procedures for the assigned store zone, including merchandising, power aisle compliance, MOS/GVC/Ollie's Follies, signage, displays, replenishment, pricing, ad sets, and daily recovery. Ensure store standards, Ops Center compliance, seasonal transition planning, inventory processes, and company programs meet all operational expectations. Oversee the Door to Floor process, ensuring merchandise is properly planned, received, and stocked on the sales floor in a timely manner. Supervise associates operating within the assigned zone. Provide daily tasks to all associates, ensuring productivity. Maintain customer service standards to meet company expectations. Handle scheduling and staffing for effective unload/processing of merchandise to the sales floor. Communicate company directives and programs to store associates, ensuring follow-up items are completed accurately and timely. Perform all functions to open and close the store when needed. Complete any additional responsibilities and/or duties as assigned. Qualifications
High School diploma or equivalent required. Minimum of two years’ retail experience in a supervisory role within a mid-size to large retail or service-oriented business. Ability to work on site/in person evenings, weekends, and holidays on a regular basis. Ability to read, write, and speak English. Ability to exercise sound judgment. Ability to preserve confidentiality of information. Accuracy and attention to detail. Ability to organize and prioritize a variety of tasks within strict timeframes and deadlines. Knowledge of industry terms and processes. Ability to effectively communicate information and delegate tasks. Outstanding interpersonal and listening skills. Physical Requirements
Lift and carry up to 50 pounds. Push and pull up to 35 pounds. Stand for extended periods. Bend and twist frequently. Grip, reach, and pinch with arms and hands frequently. Squat, kneel, balance, and climb occasionally. Maintain a constant state of alertness and safe manner. Operate motor vehicle and hold a valid state-issued license. Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.
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