Fedwriters, Inc.
Overview
FWI is building a team to support Puerto Rico Department of Housing (PRDOH) Communication Services program for the Community Development Block Grant for Disaster Recovery (CDBG-DR) and Community Development Block Grant for Mitigation (CDBG-MIT). The Community Manager will monitor and track online communications, implement social media campaigns, and build friendly relationships with stakeholders, citizens, professionals, and journalists across all digital platforms.
FWI has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment.
Position is contingent upon contract award Work Schedule and Location Hybrid: This full-time hybrid position will work Monday through Friday, 8am to 5pm, with some onsite work in San Juan, Puerto Rico.
Responsibilities
Monitor, track, report, and provide feedback on online reviews, communications, trends, and/or messages and organize and manage events to boost brand awareness
Set, plan, and implement social media communication campaigns and strategies to improve client communications
Ensure all the posted content is correct and current with client brand, policies, and guidelines
Coordinate and collaborate with other departments in the development of social media strategies to encourage responses that will build friendly relationships with stakeholders, citizens, professionals, and journalists
Provide recommendations to the client on identified opportunities to expose the brand
Respond to all the received messages and interact on a daily basis daily with the community through all the social media accounts of the client
Stay up to date with digital technology trends
Qualifications Required:
Bachelor's Degree in Public Relations, Marketing, Communications, or a relevant field
3+ years of experience in a related field
Extensive experience planning and leading community activities, ability to identify and track relevant community key performance indicators
Hands‑on experience with social media management, ability to interpret website traffic, attention to detail, critical thinking, and problem solver
Excellent verbal and writing skills in both Spanish and English
FWI is an Equal Opportunity Employer, including disability/vets. Why Join Our Team At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:
Health Insurance
Dental Insurance
Vision Insurance
Long-term and Short-term Disability Insurance
Life Insurance
401(k) Plan
Holiday Pay
Paid Time Off
Pay Range Negotiable
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FWI has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment.
Position is contingent upon contract award Work Schedule and Location Hybrid: This full-time hybrid position will work Monday through Friday, 8am to 5pm, with some onsite work in San Juan, Puerto Rico.
Responsibilities
Monitor, track, report, and provide feedback on online reviews, communications, trends, and/or messages and organize and manage events to boost brand awareness
Set, plan, and implement social media communication campaigns and strategies to improve client communications
Ensure all the posted content is correct and current with client brand, policies, and guidelines
Coordinate and collaborate with other departments in the development of social media strategies to encourage responses that will build friendly relationships with stakeholders, citizens, professionals, and journalists
Provide recommendations to the client on identified opportunities to expose the brand
Respond to all the received messages and interact on a daily basis daily with the community through all the social media accounts of the client
Stay up to date with digital technology trends
Qualifications Required:
Bachelor's Degree in Public Relations, Marketing, Communications, or a relevant field
3+ years of experience in a related field
Extensive experience planning and leading community activities, ability to identify and track relevant community key performance indicators
Hands‑on experience with social media management, ability to interpret website traffic, attention to detail, critical thinking, and problem solver
Excellent verbal and writing skills in both Spanish and English
FWI is an Equal Opportunity Employer, including disability/vets. Why Join Our Team At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:
Health Insurance
Dental Insurance
Vision Insurance
Long-term and Short-term Disability Insurance
Life Insurance
401(k) Plan
Holiday Pay
Paid Time Off
Pay Range Negotiable
#J-18808-Ljbffr