RWJBarnabas Health
Patient Services Rep
Req #: 0000221122
Category: Miscellaneous
Status: Full-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: Internal Medicine Pract-SBPA
Pay Range: $20.60 - $25.84 per hour
Location: 101 Old Short Hills Road, West Orange, NJ 07052
Job Overview The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.
Pay Transparency The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Qualifications
High School Diploma or General Education Degree (GED)
Relevant experience and/or training, or equivalent combination of education and experience
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communications skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Preferred:
Associates Degree or Bachelor's Degree
Previous medical receptionist experience or background in general office
Knowledge of medical terminology and electronic medical record (EMR) systems
Scheduling Requirements
Shift Working: Monday-Friday, 8:30AM-5:00PM
Day Shift
Full-Time, 40 Hours Per Week
Essential Functions
Performs patient check-in and check-out functions
Answers routine questions in person and over the telephone
Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
Creates and maintains health record information, files and organizes as needed
Coordinates with insurance providers and handles pre-authorizations and certifications as necessary
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market‑competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:
Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition ReimbursementStudent Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
and more!
Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient‑centered, high‑quality academic medicine in a compassionate and equitable manner, while delivering a best‑in‑class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high‑quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer.
#J-18808-Ljbffr
Category: Miscellaneous
Status: Full-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: Internal Medicine Pract-SBPA
Pay Range: $20.60 - $25.84 per hour
Location: 101 Old Short Hills Road, West Orange, NJ 07052
Job Overview The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.
Pay Transparency The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Qualifications
High School Diploma or General Education Degree (GED)
Relevant experience and/or training, or equivalent combination of education and experience
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communications skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Preferred:
Associates Degree or Bachelor's Degree
Previous medical receptionist experience or background in general office
Knowledge of medical terminology and electronic medical record (EMR) systems
Scheduling Requirements
Shift Working: Monday-Friday, 8:30AM-5:00PM
Day Shift
Full-Time, 40 Hours Per Week
Essential Functions
Performs patient check-in and check-out functions
Answers routine questions in person and over the telephone
Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
Creates and maintains health record information, files and organizes as needed
Coordinates with insurance providers and handles pre-authorizations and certifications as necessary
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market‑competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:
Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition ReimbursementStudent Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
and more!
Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient‑centered, high‑quality academic medicine in a compassionate and equitable manner, while delivering a best‑in‑class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high‑quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer.
#J-18808-Ljbffr