Northwest Health
Benefits
Generous Paid Time Off (PTO) & Extended Illness Bank (EIB) Matching 401(k) Retirement Plan Opportunities for Career Growth & Advancement Recognition & Reward Programs Exclusive Discounts & Perks* Job Summary
The Manager I, Clinics is responsible for overseeing the daily operations of a clinic or group of clinics, ensuring efficient delivery of patient care, and managing clinic staff. This role involves coordinating healthcare services, optimizing clinic workflows, managing budgets, ensuring compliance with healthcare regulations, and providing leadership to a team of healthcare professionals. The Manager I, Clinics works closely with other healthcare managers and directors to achieve organizational goals and improve patient outcomes. Essential Functions
Oversees, monitors, and evaluates daily operations of the clinic to ensure a productive and efficient work environment. Identifies the qualifications and competencies needed for clinic staff. Hires, trains, supervises, and evaluates clinical and administrative staff, including physicians, nurses, medical assistants, and support personnel. Manages the recruitment, selection, training, and assignment of staff duties; establishes performance standards and recommends or takes appropriate personnel actions. Works closely with leadership to prepare and maintain an annual budget. Manages and analyzes accounts receivable and accounts payable, ensuring invoices are promptly prepared for payment. Handles inquiries, researches problems, provides solutions, and incorporates quality improvement data into clinic goals. Implements guidelines and enforces clinic policies and procedures, ensuring HIPAA compliance for all medical records. Orders and monitors inventory for staff and medical supplies; ensures accuracy in payments, billing, and vendor contracts. Responsible for patient care, physician billing, credentialing, and all other operational activities directly related to the daily operations of the clinic. Performs other duties as assigned. Complies with all policies and standards. Leadership Responsibilities
Supervision and Staff Management
Provides leadership, mentorship, and professional development opportunities for departmental staff. Schedules employees to ensure effective use of resources; consults with Director on staffing issues. Conducts performance evaluations, sets goals, and provides feedback on staff performance and development.
Strategic Planning and Financial Oversight
Develops and manages departmental budget ensuring cost-effective operations while maintaining high-quality service. Monitors expenditures to ensure cost-effective delivery of services. Evaluates and implements new technologies to enhance operational efficiency. Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
Quality Assurance and Regulatory Compliance
Ensures compliance with all relevant regulatory bodies; may oversee the accreditation process with relevant agencies. Participates in audits, inspections, and accreditation processes as applicable. Follows established quality control practices to ensure accuracy, consistency, and safety.
Collaboration and Communication
Works closely with leadership teams to coordinate and improve service delivery. Stays up-to-date with industry advancements, new technologies, and regulatory changes.
Staff Responsibilities
May work in a staff role when required; ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
Qualifications
Bachelor's Degree in Business Management, Healthcare Administration, Public Health, or a closely related field preferred. 2-4 years of experience in healthcare management or clinic operations required. 1-2 years of clinic management or supervisory experience preferred. Knowledge, Skills and Abilities
Strong knowledge of clinic operations, healthcare regulations, and patient care protocols. Experience with financial management, including budgeting and cost control in a healthcare setting. Proficiency in the use of Electronic Health Records (EHR) systems, scheduling software, and Microsoft Office Suite. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Knowledge of HIPAA regulations and healthcare compliance standards. Licenses and Certifications
MGMA Membership and/or ACMPE Certification preferred. Job Details
Seniority level : Mid-Senior level Employment type : Full-time Job function : Health Care Provider Industries : Hospitals and Health Care
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Generous Paid Time Off (PTO) & Extended Illness Bank (EIB) Matching 401(k) Retirement Plan Opportunities for Career Growth & Advancement Recognition & Reward Programs Exclusive Discounts & Perks* Job Summary
The Manager I, Clinics is responsible for overseeing the daily operations of a clinic or group of clinics, ensuring efficient delivery of patient care, and managing clinic staff. This role involves coordinating healthcare services, optimizing clinic workflows, managing budgets, ensuring compliance with healthcare regulations, and providing leadership to a team of healthcare professionals. The Manager I, Clinics works closely with other healthcare managers and directors to achieve organizational goals and improve patient outcomes. Essential Functions
Oversees, monitors, and evaluates daily operations of the clinic to ensure a productive and efficient work environment. Identifies the qualifications and competencies needed for clinic staff. Hires, trains, supervises, and evaluates clinical and administrative staff, including physicians, nurses, medical assistants, and support personnel. Manages the recruitment, selection, training, and assignment of staff duties; establishes performance standards and recommends or takes appropriate personnel actions. Works closely with leadership to prepare and maintain an annual budget. Manages and analyzes accounts receivable and accounts payable, ensuring invoices are promptly prepared for payment. Handles inquiries, researches problems, provides solutions, and incorporates quality improvement data into clinic goals. Implements guidelines and enforces clinic policies and procedures, ensuring HIPAA compliance for all medical records. Orders and monitors inventory for staff and medical supplies; ensures accuracy in payments, billing, and vendor contracts. Responsible for patient care, physician billing, credentialing, and all other operational activities directly related to the daily operations of the clinic. Performs other duties as assigned. Complies with all policies and standards. Leadership Responsibilities
Supervision and Staff Management
Provides leadership, mentorship, and professional development opportunities for departmental staff. Schedules employees to ensure effective use of resources; consults with Director on staffing issues. Conducts performance evaluations, sets goals, and provides feedback on staff performance and development.
Strategic Planning and Financial Oversight
Develops and manages departmental budget ensuring cost-effective operations while maintaining high-quality service. Monitors expenditures to ensure cost-effective delivery of services. Evaluates and implements new technologies to enhance operational efficiency. Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
Quality Assurance and Regulatory Compliance
Ensures compliance with all relevant regulatory bodies; may oversee the accreditation process with relevant agencies. Participates in audits, inspections, and accreditation processes as applicable. Follows established quality control practices to ensure accuracy, consistency, and safety.
Collaboration and Communication
Works closely with leadership teams to coordinate and improve service delivery. Stays up-to-date with industry advancements, new technologies, and regulatory changes.
Staff Responsibilities
May work in a staff role when required; ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
Qualifications
Bachelor's Degree in Business Management, Healthcare Administration, Public Health, or a closely related field preferred. 2-4 years of experience in healthcare management or clinic operations required. 1-2 years of clinic management or supervisory experience preferred. Knowledge, Skills and Abilities
Strong knowledge of clinic operations, healthcare regulations, and patient care protocols. Experience with financial management, including budgeting and cost control in a healthcare setting. Proficiency in the use of Electronic Health Records (EHR) systems, scheduling software, and Microsoft Office Suite. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Knowledge of HIPAA regulations and healthcare compliance standards. Licenses and Certifications
MGMA Membership and/or ACMPE Certification preferred. Job Details
Seniority level : Mid-Senior level Employment type : Full-time Job function : Health Care Provider Industries : Hospitals and Health Care
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