Huntington National Bank
Business Management Operations Leader: Onsite, Huntington Markets
Huntington National Bank, Detroit, Michigan, United States, 48228
Business Management Operations Leader: Onsite, Huntington Markets
Posted 1 day ago. Be among the first 25 applicants.
The Business Management Office supports the execution, governance, and operational excellence of Huntington’s Digital, Deposits, and Strategy organization. We are seeking an experienced Operations Leader to oversee the day‑to‑day operations of key banking digital and deposits operational processes. This role manages operational processes, tracks metrics, leads process improvement, and delivers metrics‑based insights to enable efficiency, accountability, and scale.
This role is ideal for a proactive, organized leader who thrives in a dynamic environment, enjoys creating structure, and is passionate about continuous improvement. The Operations Leader will coach and guide a team of support staff, partner across Digital and Enterprise Operations, and ensure that functions run smoothly and efficiently.
Duties & Responsibilities
Operational Oversight: Lead daily operations to ensure seamless coordination across workstreams including governance, risk oversight, communications, planning, and reporting.
Process Improvement: Identify, design, and implement process enhancements to streamline workflows, reduce redundancy, and improve team efficiency.
Metrics & Performance Management: Develop and maintain operational metrics and dashboards to track performance, measure impact, and support data‑driven decision making.
Leadership & Coaching: Manage, mentor, and develop support staff; foster a culture of collaboration, accountability, and continuous improvement.
Governance Support: Maintain operational cadence through effective planning, meeting structure, deliverable tracking, and reporting.
Cross‑Functional Partnership: Collaborate with Digital & Deposits leaders, Legal, Risk, Compliance, and Enterprise partners to align on priorities, address challenges, and ensure operational readiness.
Change Enablement: Support the evolution of strategy and structure through proactive communication, documentation, and adoption of best practices.
Basic Qualifications
Bachelor’s degree in Business, Operations, or related field.
5 years of experience in operations, process improvement, or business management—preferably within a digital or technology organization.
Preferred Qualifications
Strong analytical skills with experience developing and interpreting performance metrics.
Proven ability to lead teams and influence cross‑functional partners.
Exceptional communication, organization, and problem‑solving skills.
Experience with process optimization tools, workflow management systems, and data visualization (Tableau, Power BI, etc.) is a plus.
Operational excellence background with demonstrated ability to design and execute efficient processes at scale.
Banking or financial services experience with strong understanding of regulated environments and risk governance.
Proven leadership track record of managing high‑performing teams and building strong, trust‑based partnerships across business lines.
Experience driving continuous improvement initiatives and implementing best practices in operational management.
Familiarity with change management methodologies, business process re‑engineering, or Lean/Six Sigma certification.
Demonstrated ability to connect strategic priorities to tactical execution, with clear accountability and measurable results.
Exempt Status:
Yes (not eligible for overtime pay)
Workplace Type:
Office
Compensation Range:
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
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The Business Management Office supports the execution, governance, and operational excellence of Huntington’s Digital, Deposits, and Strategy organization. We are seeking an experienced Operations Leader to oversee the day‑to‑day operations of key banking digital and deposits operational processes. This role manages operational processes, tracks metrics, leads process improvement, and delivers metrics‑based insights to enable efficiency, accountability, and scale.
This role is ideal for a proactive, organized leader who thrives in a dynamic environment, enjoys creating structure, and is passionate about continuous improvement. The Operations Leader will coach and guide a team of support staff, partner across Digital and Enterprise Operations, and ensure that functions run smoothly and efficiently.
Duties & Responsibilities
Operational Oversight: Lead daily operations to ensure seamless coordination across workstreams including governance, risk oversight, communications, planning, and reporting.
Process Improvement: Identify, design, and implement process enhancements to streamline workflows, reduce redundancy, and improve team efficiency.
Metrics & Performance Management: Develop and maintain operational metrics and dashboards to track performance, measure impact, and support data‑driven decision making.
Leadership & Coaching: Manage, mentor, and develop support staff; foster a culture of collaboration, accountability, and continuous improvement.
Governance Support: Maintain operational cadence through effective planning, meeting structure, deliverable tracking, and reporting.
Cross‑Functional Partnership: Collaborate with Digital & Deposits leaders, Legal, Risk, Compliance, and Enterprise partners to align on priorities, address challenges, and ensure operational readiness.
Change Enablement: Support the evolution of strategy and structure through proactive communication, documentation, and adoption of best practices.
Basic Qualifications
Bachelor’s degree in Business, Operations, or related field.
5 years of experience in operations, process improvement, or business management—preferably within a digital or technology organization.
Preferred Qualifications
Strong analytical skills with experience developing and interpreting performance metrics.
Proven ability to lead teams and influence cross‑functional partners.
Exceptional communication, organization, and problem‑solving skills.
Experience with process optimization tools, workflow management systems, and data visualization (Tableau, Power BI, etc.) is a plus.
Operational excellence background with demonstrated ability to design and execute efficient processes at scale.
Banking or financial services experience with strong understanding of regulated environments and risk governance.
Proven leadership track record of managing high‑performing teams and building strong, trust‑based partnerships across business lines.
Experience driving continuous improvement initiatives and implementing best practices in operational management.
Familiarity with change management methodologies, business process re‑engineering, or Lean/Six Sigma certification.
Demonstrated ability to connect strategic priorities to tactical execution, with clear accountability and measurable results.
Exempt Status:
Yes (not eligible for overtime pay)
Workplace Type:
Office
Compensation Range:
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
#J-18808-Ljbffr