Quince
Overview
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission is to create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. Quince is a retail and technology company co-founded by a team with extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike, and more. Our Values
Customer First. Customer satisfaction is our highest priority. High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about. Essential design. We don’t chase trends; we curate the best products and bring them to you at the lowest prices. Always a better deal. Through innovation and real price transparency we aim to offer the best deal to customers and factory partners. Environmentally and socially conscious. We’re committed to sustainable materials and sustainable production methods, fair wages for factory workers, and a cleaner environment. Role Overview
As an Area Manager at Quince.com, you will play a pivotal role in leading a team within our Returns Warehouse, ensuring the efficient execution of daily operations while maintaining the highest standards for safety, quality, and performance. You will manage, develop, and motivate a team of associates and leads, implementing process improvements and driving continuous growth. Your leadership will directly impact operational goals, and you will have the opportunity to help shape the future of our fulfillment network. Key Responsibilities
Lead, mentor, and motivate a team of associates and leads, ensuring high levels of employee engagement, performance, and safety throughout daily operations. Oversee the fulfillment center’s day-to-day activities, including meeting productivity requirements, achieving business objectives, and maintaining the customer experience. Support all safety programs and ensure OSHA compliance to provide a safe work environment for all associates. Proactively identify, lead, and execute process improvement initiatives using Lean tools, Kaizen, and Six Sigma methodologies to increase efficiency and reduce costs. Collaborate with other Area Managers to balance labor and ensure that all shifts are optimized for efficiency and meeting team goals. Review weekly work forecasts and track key performance indicators (KPIs) to ensure daily production targets are met. Train, support, and develop your team to enhance skillsets, resolve challenges, and ensure a smooth workflow. Uphold all compliance policies, including food safety and general regulatory standards, within the operations. Perform additional duties as required to ensure successful operation of the fulfillment center. Physical Requirements
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach. Stand and walk for extended periods during shifts (up to 12 hours). Work in an environment where noise levels may vary and temperatures may fluctuate. Frequently climb and descend stairs. Qualifications
Basic Qualifications
2+ years of leadership experience in a warehouse, logistics, or fulfillment environment. Bachelor’s degree in Business, Operations, Supply Chain, General Management, or a related field (or equivalent experience). Ability to work a flexible schedule, including weekends, nights, and/or holidays, as needed. Established track record of ownership, accountability, and driving results. Preferred Qualifications
Experience managing a team of 20+ hourly employees. Familiarity with Lean and Six Sigma principles, with experience driving process improvements. Excellent communication, organizational, and interpersonal skills. Industry experience in retail, logistics, e-commerce, manufacturing, or distribution environments is highly preferred. We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals. Pay Range $80,000—$120,000 USD Quince provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates. Security Advisory: Beware of Frauds At Quince, we are committed to recruiting top talent who share our drive for innovation. Initial communication is via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, it will be through secure and protected means. Note: This description reflects current expectations and does not guarantee employment for any specific period. Seniority level and employment type are provided for informational purposes only. Seniority level: Mid-Senior level Employment type: Part-time
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Quince was started to challenge the existing idea that nice things should cost a lot. Our mission is to create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. Quince is a retail and technology company co-founded by a team with extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike, and more. Our Values
Customer First. Customer satisfaction is our highest priority. High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about. Essential design. We don’t chase trends; we curate the best products and bring them to you at the lowest prices. Always a better deal. Through innovation and real price transparency we aim to offer the best deal to customers and factory partners. Environmentally and socially conscious. We’re committed to sustainable materials and sustainable production methods, fair wages for factory workers, and a cleaner environment. Role Overview
As an Area Manager at Quince.com, you will play a pivotal role in leading a team within our Returns Warehouse, ensuring the efficient execution of daily operations while maintaining the highest standards for safety, quality, and performance. You will manage, develop, and motivate a team of associates and leads, implementing process improvements and driving continuous growth. Your leadership will directly impact operational goals, and you will have the opportunity to help shape the future of our fulfillment network. Key Responsibilities
Lead, mentor, and motivate a team of associates and leads, ensuring high levels of employee engagement, performance, and safety throughout daily operations. Oversee the fulfillment center’s day-to-day activities, including meeting productivity requirements, achieving business objectives, and maintaining the customer experience. Support all safety programs and ensure OSHA compliance to provide a safe work environment for all associates. Proactively identify, lead, and execute process improvement initiatives using Lean tools, Kaizen, and Six Sigma methodologies to increase efficiency and reduce costs. Collaborate with other Area Managers to balance labor and ensure that all shifts are optimized for efficiency and meeting team goals. Review weekly work forecasts and track key performance indicators (KPIs) to ensure daily production targets are met. Train, support, and develop your team to enhance skillsets, resolve challenges, and ensure a smooth workflow. Uphold all compliance policies, including food safety and general regulatory standards, within the operations. Perform additional duties as required to ensure successful operation of the fulfillment center. Physical Requirements
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach. Stand and walk for extended periods during shifts (up to 12 hours). Work in an environment where noise levels may vary and temperatures may fluctuate. Frequently climb and descend stairs. Qualifications
Basic Qualifications
2+ years of leadership experience in a warehouse, logistics, or fulfillment environment. Bachelor’s degree in Business, Operations, Supply Chain, General Management, or a related field (or equivalent experience). Ability to work a flexible schedule, including weekends, nights, and/or holidays, as needed. Established track record of ownership, accountability, and driving results. Preferred Qualifications
Experience managing a team of 20+ hourly employees. Familiarity with Lean and Six Sigma principles, with experience driving process improvements. Excellent communication, organizational, and interpersonal skills. Industry experience in retail, logistics, e-commerce, manufacturing, or distribution environments is highly preferred. We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals. Pay Range $80,000—$120,000 USD Quince provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates. Security Advisory: Beware of Frauds At Quince, we are committed to recruiting top talent who share our drive for innovation. Initial communication is via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, it will be through secure and protected means. Note: This description reflects current expectations and does not guarantee employment for any specific period. Seniority level and employment type are provided for informational purposes only. Seniority level: Mid-Senior level Employment type: Part-time
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