Troutman Pepper Locke LLP
Legal Practice Assistant
Troutman Pepper Locke LLP, Charlotte, North Carolina, United States, 28245
Overview
The Legal Practice Assistant (LPA) provides administrative support for attorneys and other timekeepers in the Bankruptcy & Restructuring Practice Group. The LPA performs a wide variety of administrative tasks and delivers a high level of customer service, while consistently producing an excellent work product. The LPA will anticipate, plan, and proactively meet the business needs of the attorneys and execute assignments demonstrating a general knowledge of the assigned timekeepers’ practice areas and clients to ensure extraordinary client satisfaction. Responsibilities
Perform specialized administrative work for the practice group while demonstrating a strong technical proficiency and an understanding of firm procedures. Develop and maintain a deep understanding of department objectives, key activities and requirements in order to anticipate and proactively address the needs of the team. Code and enter timekeeper's time and costs in the firm's time and billing system. Coordinate large-volume client billing, using sophisticated software and procedures, that may require client-specific instructions and multiple revisions. Support new client and business development efforts by opening and closing new matters and submitting requests for conflicts of interest checks. Process expense reimbursement requests and process invoices in a timely manner. Serve as a knowledge resource in specific practice group requirements and firm policies and procedures. Collaboratively share this knowledge and work with others to improve processes and procedures. Handle tasks related to client billing, such as distribution and review of client invoices; maintain current knowledge of billing requirements from clients. Liaise with administrative departments to coordinate all aspects of workflow support for attorneys. Prepare routine correspondence, read and route mail, conduct general research, and maintain files. Handle complex edits in legal documents. Ensure effective calendar management, prioritize meetings, and resolve calendar conflicts; proactively organize and manage schedule changes for events and meetings. Arrange domestic and international travel and create and submit related expense reports. Collaborate with resources inside and outside the firm as appropriate to complete projects or tasks. Manage information electronically using the firm’s database/file management system and records management system. Provide overflow assistance to the administrative legal support team. Assist in fostering an environment of superior customer service, collaboration, commitment, team spirit, pride, and trust. Maintain attorney bar membership records and CLE records. Knowledge, Skills, and Abilities
Demonstrate a "can do" attitude and a willingness to continue learning and developing skills of an independent thinker. Excellent written and verbal communication skills with the ability to effectively interact with all levels of firm personnel, clients, and vendors. Ability to provide quality client service to both internal and external clients effectively and professionally. Ability to manage multiple projects in a deadline-driven environment. Ability to take initiative, set priorities, and see projects through to completion. Ability to work effectively both independently and with a team to promote consistent and efficient workflow processes. Ability to communicate effectively, both verbally and in writing. Excellent grammar, punctuation, and proofreading skills. Willingness and ability to accept changing assignments and priorities. Ability to maintain confidentiality of attorney and client information. Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate. Strong knowledge of Microsoft Office Suite products. Education and/or Experience
Bachelor’s degree or any combination of experience, education or training that demonstrates the ability to perform the duties of the position. Minimum five (5) years of related experience, including billing and e-billing, preferably within a law firm or similar professional services environment. Experience working in Bankruptcy & Restructuring required. Compliance and Notices
The Firm will comply with applicable city or state workplace mandates in effect regarding Covid-19. This position description describes the general content and requirements for the performance of the job. The statements contained are not necessarily all-inclusive and additional duties may be assigned as determined by business needs. This position description does not constitute a written or implied contract of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Privacy and Equal Opportunity The Firm processes personal information pursuant to its Worker and Applicant Global Privacy Notice. For questions about data handling practices, or if you are a resident of California, the United Kingdom, or the European Union and wish to exercise privacy rights, contact privacy@troutman.com. Equal Employment Opportunity Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status, or any other legally protected classification. Compensation Hiring salary range: $70,000 - $90,000. Compensation is dependent on factors such as position, location, education, training, and/or experience.
#J-18808-Ljbffr
The Legal Practice Assistant (LPA) provides administrative support for attorneys and other timekeepers in the Bankruptcy & Restructuring Practice Group. The LPA performs a wide variety of administrative tasks and delivers a high level of customer service, while consistently producing an excellent work product. The LPA will anticipate, plan, and proactively meet the business needs of the attorneys and execute assignments demonstrating a general knowledge of the assigned timekeepers’ practice areas and clients to ensure extraordinary client satisfaction. Responsibilities
Perform specialized administrative work for the practice group while demonstrating a strong technical proficiency and an understanding of firm procedures. Develop and maintain a deep understanding of department objectives, key activities and requirements in order to anticipate and proactively address the needs of the team. Code and enter timekeeper's time and costs in the firm's time and billing system. Coordinate large-volume client billing, using sophisticated software and procedures, that may require client-specific instructions and multiple revisions. Support new client and business development efforts by opening and closing new matters and submitting requests for conflicts of interest checks. Process expense reimbursement requests and process invoices in a timely manner. Serve as a knowledge resource in specific practice group requirements and firm policies and procedures. Collaboratively share this knowledge and work with others to improve processes and procedures. Handle tasks related to client billing, such as distribution and review of client invoices; maintain current knowledge of billing requirements from clients. Liaise with administrative departments to coordinate all aspects of workflow support for attorneys. Prepare routine correspondence, read and route mail, conduct general research, and maintain files. Handle complex edits in legal documents. Ensure effective calendar management, prioritize meetings, and resolve calendar conflicts; proactively organize and manage schedule changes for events and meetings. Arrange domestic and international travel and create and submit related expense reports. Collaborate with resources inside and outside the firm as appropriate to complete projects or tasks. Manage information electronically using the firm’s database/file management system and records management system. Provide overflow assistance to the administrative legal support team. Assist in fostering an environment of superior customer service, collaboration, commitment, team spirit, pride, and trust. Maintain attorney bar membership records and CLE records. Knowledge, Skills, and Abilities
Demonstrate a "can do" attitude and a willingness to continue learning and developing skills of an independent thinker. Excellent written and verbal communication skills with the ability to effectively interact with all levels of firm personnel, clients, and vendors. Ability to provide quality client service to both internal and external clients effectively and professionally. Ability to manage multiple projects in a deadline-driven environment. Ability to take initiative, set priorities, and see projects through to completion. Ability to work effectively both independently and with a team to promote consistent and efficient workflow processes. Ability to communicate effectively, both verbally and in writing. Excellent grammar, punctuation, and proofreading skills. Willingness and ability to accept changing assignments and priorities. Ability to maintain confidentiality of attorney and client information. Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate. Strong knowledge of Microsoft Office Suite products. Education and/or Experience
Bachelor’s degree or any combination of experience, education or training that demonstrates the ability to perform the duties of the position. Minimum five (5) years of related experience, including billing and e-billing, preferably within a law firm or similar professional services environment. Experience working in Bankruptcy & Restructuring required. Compliance and Notices
The Firm will comply with applicable city or state workplace mandates in effect regarding Covid-19. This position description describes the general content and requirements for the performance of the job. The statements contained are not necessarily all-inclusive and additional duties may be assigned as determined by business needs. This position description does not constitute a written or implied contract of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Privacy and Equal Opportunity The Firm processes personal information pursuant to its Worker and Applicant Global Privacy Notice. For questions about data handling practices, or if you are a resident of California, the United Kingdom, or the European Union and wish to exercise privacy rights, contact privacy@troutman.com. Equal Employment Opportunity Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status, or any other legally protected classification. Compensation Hiring salary range: $70,000 - $90,000. Compensation is dependent on factors such as position, location, education, training, and/or experience.
#J-18808-Ljbffr