UC Davis Clinical and Translational Science Center
Patient Service Representative 2 Per Diem
UC Davis Clinical and Translational Science Center, Sacramento, California, United States, 95828
Join to apply for the
Patient Service Representative 2 Per Diem
role at
UC Davis Clinical and Translational Science Center .
Apply By Date 11/3/2025 by 11:59pm
Minimum Qualifications
A high school diploma or GED or equivalent work experience or training
Prior experience in a medical or hospital setting
Interpersonal skills to establish and maintain effective working relationships with all co‑workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset.
Ability to efficiently use computer system applications for all functions required for this position, including electronic mail, spreadsheets, word processing, and medical office management, (i.e. scheduling, template maintenance, maintenance of demographic and insurance information).
Typing skills sufficient to use computer keyboard for timely and accurate input and production.
Writing skills, using proper English grammar, spelling and punctuation, sufficient to compose messages and/or routine correspondence, which is clear, concise and easy to understand.
Bookkeeping skills sufficient to maintain accurate records of patient financial transaction, prepare related financial reports, balance cash box, and prepare deposits.
Organizing skills to establish priorities for own work within stated guidelines; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions.
Knowledge of practices and protocols related to medical office procedures, (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.)
Filing skills to maintain logs and files of information in alphabetical, chronological and/or numerical order, such that it is current and easily retrievable.
Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA
Knowledge of health care insurance systems, which may include Medi-Cal, MediCare, HMO, PPO, fee‑for‑service, county funded coverage, and workers’ compensation, sufficient to properly obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services, coordinate hospital services, complete and submit billing documentation, and explain provisions and requirements to patients.
Knowledge of ICD‑10, CPT and HCPCS coding sufficient to identify services performed; including diagnoses, procedures, and supplies.
Familiarity with medical insurance verification
Strong interpersonal, organizational, and computer skills
Knowledge of medical terminology and office procedures
Key Responsibilities
100% - COORDINATION OF MEDICAL OFFICE SERVICES
Department Overview The UC Davis Heart & Vascular Center is a nationally recognized leader in cardiovascular care, offering comprehensive services in cardiology, vascular surgery, and cardiothoracic surgery. As part of an academic medical center, the department integrates advanced clinical care with cutting‑edge research and education. With a focus on innovation, collaboration, and patient‑centered care, the center provides specialized treatment for complex heart and vascular conditions, participates in clinical trials, and works closely with referring providers to deliver high‑quality outcomes across Northern California.
Position Information
Salary or Pay Range: $30.89
Salary Frequency: Hourly
Salary Grade: 263
UC Job Title: MED OFC SVC CRD 2 PD
UC Job Code: 009211
Number of Positions: (unspecified)
Appointment Type: Staff: Per Diem
Percentage of Time: 20%
Shift (Work Schedule): 8am‑4:30pm
Location: North Addition Office Building (HSP002)
Union Representation: EX-Patient Care Technical
Benefits Eligible: No
This position is 100% on‑site
Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals.
High quality and low-cost medical plans to choose from to fit your family's needs
UC pays for Dental and Vision insurance premiums for you and your family
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Access to free professional development courses and learning opportunities for personal and professional growth
WorkLife and Wellness programs and resources
On-site Employee Assistance Program including access to free mental health services
Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans
More information on our retirement benefits can be found here
Physical Demands
Standing – Occasional up to 3 hours
Walking – Occasional up to 3 hours
Sitting – Frequent 3 to 6 hours
Lifting/Carrying 0–25 Lbs – Occasional up to 3 hours
Pushing/Pulling 0–25 Lbs – Occasional up to 3 hours
Bending/Stooping – Occasional up to 3 hours
Squatting/Kneeling – Occasional up to 3 hours
Twisting – Occasional up to 3 hours
Reaching overhead – Occasional up 3 hours
Keyboard use/repetitive motion – Frequent 3 to 6 hours
Mental Demands
Sustained attention and concentration – Frequent 3 to 6 hours
Complex problem solving/reasoning – Occasional up to 3 hours
Ability to organize & prioritize – Frequent 3 to 6 hours
Communication skills – Frequent 3 to 6 hours
Numerical skills – Occasional up to 3 hours
Constant Interaction – Frequent 3 to 6 hours
Customer/Patient Contact – Frequent 3 to 6 hours
Multiple Concurrent Tasks – Frequent 3 to 6 hours
Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (i.e. e‑cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Special Requirements
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together. As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination. Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role—or the next one. We encourage you to apply even if your experience doesn't match every listed requirement.
Seniority level Entry level
Employment type Part-time
Job function Health Care Provider
Industries Research
#J-18808-Ljbffr
Patient Service Representative 2 Per Diem
role at
UC Davis Clinical and Translational Science Center .
Apply By Date 11/3/2025 by 11:59pm
Minimum Qualifications
A high school diploma or GED or equivalent work experience or training
Prior experience in a medical or hospital setting
Interpersonal skills to establish and maintain effective working relationships with all co‑workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset.
Ability to efficiently use computer system applications for all functions required for this position, including electronic mail, spreadsheets, word processing, and medical office management, (i.e. scheduling, template maintenance, maintenance of demographic and insurance information).
Typing skills sufficient to use computer keyboard for timely and accurate input and production.
Writing skills, using proper English grammar, spelling and punctuation, sufficient to compose messages and/or routine correspondence, which is clear, concise and easy to understand.
Bookkeeping skills sufficient to maintain accurate records of patient financial transaction, prepare related financial reports, balance cash box, and prepare deposits.
Organizing skills to establish priorities for own work within stated guidelines; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions.
Knowledge of practices and protocols related to medical office procedures, (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.)
Filing skills to maintain logs and files of information in alphabetical, chronological and/or numerical order, such that it is current and easily retrievable.
Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA
Knowledge of health care insurance systems, which may include Medi-Cal, MediCare, HMO, PPO, fee‑for‑service, county funded coverage, and workers’ compensation, sufficient to properly obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services, coordinate hospital services, complete and submit billing documentation, and explain provisions and requirements to patients.
Knowledge of ICD‑10, CPT and HCPCS coding sufficient to identify services performed; including diagnoses, procedures, and supplies.
Familiarity with medical insurance verification
Strong interpersonal, organizational, and computer skills
Knowledge of medical terminology and office procedures
Key Responsibilities
100% - COORDINATION OF MEDICAL OFFICE SERVICES
Department Overview The UC Davis Heart & Vascular Center is a nationally recognized leader in cardiovascular care, offering comprehensive services in cardiology, vascular surgery, and cardiothoracic surgery. As part of an academic medical center, the department integrates advanced clinical care with cutting‑edge research and education. With a focus on innovation, collaboration, and patient‑centered care, the center provides specialized treatment for complex heart and vascular conditions, participates in clinical trials, and works closely with referring providers to deliver high‑quality outcomes across Northern California.
Position Information
Salary or Pay Range: $30.89
Salary Frequency: Hourly
Salary Grade: 263
UC Job Title: MED OFC SVC CRD 2 PD
UC Job Code: 009211
Number of Positions: (unspecified)
Appointment Type: Staff: Per Diem
Percentage of Time: 20%
Shift (Work Schedule): 8am‑4:30pm
Location: North Addition Office Building (HSP002)
Union Representation: EX-Patient Care Technical
Benefits Eligible: No
This position is 100% on‑site
Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals.
High quality and low-cost medical plans to choose from to fit your family's needs
UC pays for Dental and Vision insurance premiums for you and your family
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Access to free professional development courses and learning opportunities for personal and professional growth
WorkLife and Wellness programs and resources
On-site Employee Assistance Program including access to free mental health services
Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans
More information on our retirement benefits can be found here
Physical Demands
Standing – Occasional up to 3 hours
Walking – Occasional up to 3 hours
Sitting – Frequent 3 to 6 hours
Lifting/Carrying 0–25 Lbs – Occasional up to 3 hours
Pushing/Pulling 0–25 Lbs – Occasional up to 3 hours
Bending/Stooping – Occasional up to 3 hours
Squatting/Kneeling – Occasional up to 3 hours
Twisting – Occasional up to 3 hours
Reaching overhead – Occasional up 3 hours
Keyboard use/repetitive motion – Frequent 3 to 6 hours
Mental Demands
Sustained attention and concentration – Frequent 3 to 6 hours
Complex problem solving/reasoning – Occasional up to 3 hours
Ability to organize & prioritize – Frequent 3 to 6 hours
Communication skills – Frequent 3 to 6 hours
Numerical skills – Occasional up to 3 hours
Constant Interaction – Frequent 3 to 6 hours
Customer/Patient Contact – Frequent 3 to 6 hours
Multiple Concurrent Tasks – Frequent 3 to 6 hours
Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (i.e. e‑cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Special Requirements
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together. As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination. Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role—or the next one. We encourage you to apply even if your experience doesn't match every listed requirement.
Seniority level Entry level
Employment type Part-time
Job function Health Care Provider
Industries Research
#J-18808-Ljbffr