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Texas Veterans Commission

TVC - Program Specialist-Compliance (Program Specialist III)

Texas Veterans Commission, Cut and Shoot, Texas, United States

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TVC - Program Specialist-Compliance (Program Specialist III)

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Texas Veterans Commission .

General Description: Serves as a member of the Veterans Education Department Team, compliance team. Performs routine consultative services and technical assistance to institutions of higher learning including public, private, and non-college degree schools, as well as employers (On-the-Job training/Apprenticeships programs). Performs routine consultative services and technical assistance to school officials, program staff, other governmental agencies, community organizations and the general public. Performs VA education compliance and risk-based survey, technical assistance, original/modification, and outreach visits. Work includes planning, scheduling, and implementing agency programs and policies. This is a full-time remote position. Although this position is designated as full-time remote, telework is not a guarantee or condition of employment and may be modified or revoked at any time, for any reason, with or without notice. Due to the remote nature of this role, the employee is required to maintain a dedicated workspace that ensures privacy, minimizes distractions, and supports the ability to perform job duties effectively and securely.

Essential Duties and Responsibilities

Participates in program planning, development, and implementation.

Evaluates compliance regulations and Veteran student files and documentation submitted by schools and training establishments in certification of Veteran education benefits for eligible students.

Conducts on-site visits, surveys, inspections, or reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures.

Provides technical assistance on program services.

Prepares routine and special correspondence, reports, studies, forms, and documents.

Communicates verbally or in writing with school officials, internal staff, legislative staff, other state and federal agencies and the general public on VA regulations that govern Veterans Education.

Follows established procedures and timelines in completing reporting and administrative responsibilities.

Assists in the maintenance of the Veterans Education Access Database for collecting, organizing, and analyzing program data.

Travel is required for work-related functions.

Work hours other than 8 am-5 pm may be required for work-related functions.

Performs other related work as assigned.

Qualifications

Minimum Education:

Bachelor’s Degree and five (5) years related experience, OR Master’s Degree and three (3) years related experience, OR Doctoral Degree and one (1) year related experience. College Transcripts are required and must be provided before an interview can be extended.

Minimum Experience:

Experience with:

A State Approving Agency as a program specialist performing approval or compliance functions.

An employee of the Department of Veteran Affairs performing duties as an Education Liaison Representative, Education Compliance Survey Specialist, or a role associated with the SAA Cooperative Agreement.

An institute of post‑secondary or higher education (including career colleges and vocational schools) with experience in admissions, financial aid, registration, veteran services and benefits, school certifying official, or similar student support services.

A state, federal or national accrediting body performing accreditation‑granting or compliance duties for institutes of higher education, career or vocational institutions, apprenticeships or on‑the‑job training programs or similar programs.

Performing similar approval, licensing, or compliance/auditing functions.

Providing training regarding VA education benefits, roles, responsibilities.

Additional Requirements:

A valid Texas Driver’s License must be provided within 90 days of hire.

Work hours other than 8 am-5 pm may be required.

Occasional weekend or evening hours may be required.

Occasional overnight travel is required.

Preferred Experience and Qualification:

Bachelor’s Degree from an accredited university is required.

Knowledge of the Veterans Education program is strongly preferred.

Knowledge of local, state, and federal laws and regulations relevant to the Education program.

Knowledge of Microsoft Office products.

Honorably discharged Veteran is strongly preferred.

Knowledge, Skills and Abilities

Knowledge of the English language.

Knowledge of laws and regulations pertaining to state and federal veteran education benefits.

Skill and experience in providing customer service to both internal and external customers.

Skill in the use of Microsoft Outlook Word, Excel, and Outlook, and in performing database entry.

Experience in interpreting federal and state laws, rules, and regulations.

Ability to work efficiently in a dynamic, multi‑tasking environment and in meeting deadlines.

Ability to accurately review and evaluate documents for completeness and acceptability based on statutes, rules, or procedures.

Ability to effectively communicate complex ideas succinctly and clearly, both orally and in writing.

Ability to communicate clearly and effectively, orally and in writing, to various and diverse audiences.

Ability to use appropriate grammar, spelling, capitalization, punctuation, mechanics, and editing skills in correspondence and communications.

Environmental Physical Conditions Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.

Notes to Applicants To rec

EEO Statement Texas Veterans Commission is an equal opportunity employer. Veterans and minorities encouraged to apply.

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