FirstCash
Overview
Retail Store Management Trainee - 0567 at FirstCash. This role targets external retail assistant managers and store managers who want to fast-track into a Store Management position. A minimum of 1 year retail management experience is required. Pay rate: $15.00 to $24.50 per hour.
Responsibilities
Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and addressing customer issues.
Monitor and assist in the training of Pawnbrokers to meet FirstCash standards.
Recruit top talent by sourcing candidates through company-prescribed channels.
Open and close the store, including counting cash drawers and merchandise and ensuring procedures protect company assets.
Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
Administer store processes including inventory, loan management, merchandising, store presentation, store systems, and reporting.
Evaluate the store's financial statements and drive profitability through communication and goal-setting.
Ensure operating standards meet or exceed FirstCash standards.
Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
Complete assigned tasks and training for self-development as requested.
Communicate clearly with employees to ensure understanding of the store's mission and profit objectives.
Remain up-to-date on product knowledge.
The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to stand, walk, and perform duties for extended periods as required by law, including climbing, pushing, pulling, and bending.
Demonstrated ability to supervise others.
Ability to work with firearms and to become firearms certified (where applicable).
Ability to work at exterior locations or carry items stored outside the building as needed.
Minimum Age: 18 years old.
High School Diploma, GED, or equivalent experience.
Ability to work across multiple locations as needed.
Flexible retail schedule including weekends and holidays.
Store Manager Trainee will work 45+ hours per week; hours are not guaranteed.
Computer literacy and ability to operate POS systems and office machines.
Ability to multi-task in a fast-paced environment.
Detail-oriented with strong organizational skills.
Analytical skills; cash handling experience required.
Ability to work independently with minimal supervision.
Excellent work ethic and strong business sense.
Perks, Benefits & Compensation
Comprehensive medical, dental, vision, life, and other voluntary options (eligibility required).
Standard retail hours; most stores open 9:00 AM to 6:00 PM; Sundays are often closed.
Earned Wage Access (up to 50% of earned wages, up to seven times per payroll cycle).
Ability to earn unlimited commission above base hourly rate.
Vacation: 1 week after 6 months, an additional week after 1 year, and 2 weeks on each anniversary thereafter; 120 hours after 5 years.
Sick/PTO: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after 5 years.
Employee discounts on products from first day of active employment.
Tuition reimbursement up to $2,000 per year for full-time employees meeting program requirements.
Access to over 10,000 discounts via FirstCash Perks.
Auto-enrollment in 401(k) after 6 months of employment.
Access to FirstCash Pet Insurance.
Commission Plan The commission plan is proprietary. Store Manager Trainees have the potential to earn 2-8% commission based on gross profit from personal performance. Details are provided during the interview process.
EEO Notice FirstCash Holdings, Inc. is an Equal Opportunity Employer. FirstCash provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations are provided for qualified individuals with disabilities.
Pay rates will not be below any applicable local minimum wage requirements.
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Responsibilities
Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and addressing customer issues.
Monitor and assist in the training of Pawnbrokers to meet FirstCash standards.
Recruit top talent by sourcing candidates through company-prescribed channels.
Open and close the store, including counting cash drawers and merchandise and ensuring procedures protect company assets.
Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
Administer store processes including inventory, loan management, merchandising, store presentation, store systems, and reporting.
Evaluate the store's financial statements and drive profitability through communication and goal-setting.
Ensure operating standards meet or exceed FirstCash standards.
Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
Complete assigned tasks and training for self-development as requested.
Communicate clearly with employees to ensure understanding of the store's mission and profit objectives.
Remain up-to-date on product knowledge.
The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to stand, walk, and perform duties for extended periods as required by law, including climbing, pushing, pulling, and bending.
Demonstrated ability to supervise others.
Ability to work with firearms and to become firearms certified (where applicable).
Ability to work at exterior locations or carry items stored outside the building as needed.
Minimum Age: 18 years old.
High School Diploma, GED, or equivalent experience.
Ability to work across multiple locations as needed.
Flexible retail schedule including weekends and holidays.
Store Manager Trainee will work 45+ hours per week; hours are not guaranteed.
Computer literacy and ability to operate POS systems and office machines.
Ability to multi-task in a fast-paced environment.
Detail-oriented with strong organizational skills.
Analytical skills; cash handling experience required.
Ability to work independently with minimal supervision.
Excellent work ethic and strong business sense.
Perks, Benefits & Compensation
Comprehensive medical, dental, vision, life, and other voluntary options (eligibility required).
Standard retail hours; most stores open 9:00 AM to 6:00 PM; Sundays are often closed.
Earned Wage Access (up to 50% of earned wages, up to seven times per payroll cycle).
Ability to earn unlimited commission above base hourly rate.
Vacation: 1 week after 6 months, an additional week after 1 year, and 2 weeks on each anniversary thereafter; 120 hours after 5 years.
Sick/PTO: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after 5 years.
Employee discounts on products from first day of active employment.
Tuition reimbursement up to $2,000 per year for full-time employees meeting program requirements.
Access to over 10,000 discounts via FirstCash Perks.
Auto-enrollment in 401(k) after 6 months of employment.
Access to FirstCash Pet Insurance.
Commission Plan The commission plan is proprietary. Store Manager Trainees have the potential to earn 2-8% commission based on gross profit from personal performance. Details are provided during the interview process.
EEO Notice FirstCash Holdings, Inc. is an Equal Opportunity Employer. FirstCash provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations are provided for qualified individuals with disabilities.
Pay rates will not be below any applicable local minimum wage requirements.
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