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H&R Block

Multi-Unit Team Leader

H&R Block, White Hall, Virginia, us, 22987

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Overview

Multi-Unit Team Leader at H&R Block is a leadership role overseeing three tax offices. This role focuses on people management, delivering an outstanding client experience, and growing the offices’ seasonal tax business. Responsibilities

Provide leadership over three H&R Block tax offices and lead customer-centric teams to accelerate seasonal tax business. Serve as front-line manager for leadership and development of associates, delivering outstanding client experience and achieving office growth objectives for three offices. Start with a flexible part-time schedule in fall and transition to full-time from January to April, including evening and weekend hours as needed. In-person work required. Travel between offices as required. Lead daily team meetings, create associate work schedules, ensure timekeeping and labor management, and assist with tax return preparation as needed after completing required training. Qualifications

People management experience; ability to grow and develop associates. Experience with growth plan execution and leading towards a growth culture. Strong decision-making, interpersonal, and communication skills; customer-centric mindset. Computer proficiency with MS Office. Bachelor’s degree in a related field, or high school diploma with equivalent experience. Successful completion of H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Preferred

Multi-unit people management experience in retail, restaurant, banking, or related industry. Benefits & Community

We invest in our people and offer benefits to support health, wellbeing, and financial wellness. Benefits include: Employee Assistance Program with Health Advocate Wellbeing program (BetterYou) Neurodiversity and caregiver support available Various discounts on everyday items and services Medical coverage, 401k, and Employee Stock Purchase Plan (eligibility requirements apply) Visit blockbenefits.com for full details The Community You Will Join

We are committed to a Connected Culture where trust, care, and connections help everyone belong and bring their authentic self to work. H&R Block is an equal opportunity employer and celebrates diversity in the workplace. Note

If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Sponsorship: This is a sponsored job (#37766).

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