Inmar
Position Summary
Position Summary:
Under the general direction of a manager, the Production Supervisor is responsible for directly overseeing the work of associates in an assigned production department within a warehouse facility and ensuring the team adheres to all Company policies, SOPs, and customer KPIs/contractual commitments. The Production Supervisor is responsible for all personnel functions pertaining to their direct reports. They spend nearly all of their time in the warehouse production areas. Additionally, the Production Supervisor may be required to perform manual tasks such as operating warehouse equipment or handling Hazardous Waste materials.
Primary Accountabilities
Operational
Supervise associates in a production department of the facility
Approve all associate time worked and performance reviews
Shift priorities to adjust to changing business demands
Project staffing needs and participate in the interview and selection process
Follow and enforce all Company policies and procedures in the facility
Ensure facility compliance to Federal and State regulations
Monitor, report, and work to prevent losses in the facility
Provide daily, weekly, and monthly statistics and operations updates
Maintain a thorough knowledge of all SOPs pertaining to facility and operations
Oversee incoming and outgoing shipping/processing activities to ensure order accuracy, completeness, and condition of shipments
Able to adequately perform and document periodic regulatory inspections of the facility, including but not limited to sanitation inspections and hazardous waste storage area inspections
Ability to meet set production and quality goals and follow standard operating and safety procedures
Promote constant and measurable improvement; teach and enforce quality procedures
Maintain a clean, professional, secure and safe working environment
Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skills
Provide superior customer service and maintain professional and courteous relations with strategic partners
Provide superior service by exceeding customer expectations for quality product and processing turnaround; ensure exceptional customer service key performance indicators (quality controls, unannounced inspections, inventory accuracy and security, etc.)
Identify and ensure associate and customer concerns are resolved, using own judgment or consulting others when needed
Communicate in a professional manner with (or to) individuals or groups verbally and/or in writing (e.g. customers, vendors, associates)
Leadership
Conduct regular scheduled staff meetings with associates
Effectively communicate goals, expectations, areas for improvement, and successes to associates
Contribute to employee development by providing training, coaching, and promotional opportunities
Administer corrective action to employees in conjunction with Manager and GT! Department opportunities
Additional Responsibilities
Performs other duties as assigned
Complies with all policies and standards
Required Qualifications
Associates in Business Administration, Management, Accounting, Finance or related field required
1-3 years of experience in a lead or supervisor role preferably in a fulfillment, distribution, or manufacturing environment; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position required
Bilingual English/Spanish communication skills are advantageous in the role
Working knowledge of computers and programs specific to operations and operations reporting including MS Office (Excel, MS Word)
Knowledge of warehouse safety and security practices
Physically able to work in a non-climate-controlled environment
Ability to operate and troubleshoot department equipment, i.e. material handling equipment; such as the forklift and pallet jack
Ability to package, label, load/unload Hazardous Materials and Hazardous Waste, sign Hazardous Waste manifests, and serve the facility as an Emergency Coordinator
Ability to perform the functions of a hazardous waste generator, including but not limited to, identification, sorting, packaging, segregating, labeling hazardous waste generated from daily operational activities
Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - Regularly
Reach with Hands or Arms - Regularly
Talk or Hear and Read Instructions - Regularly
Stand, Kneel, or Stoop and Lift 20 Pounds - Regularly
View Items at a Close Range - Regularly
Rarely: Job requires this activity up to 25% of the time. Occasionally: 25% - 50%. Frequently: 50% - 75%. Constantly: more than 75% of the time.
Individual Competencies
Integrity:
Able to communicate well in straight-forward situations.
Teamwork:
Advanced communication skills used to lead a team.
Communication:
Contributes to strategy for their team.
Coaching:
Develops respect for ideas and proposals within the department.
Conflict Management:
Develops solutions to complicated issues using abstract thinking in new or complex situations.
Inclusivity:
Diagnoses issues using a systematic and methodical approach.
Quality Management:
Helps others manage departmental changes.
As an Inmar Associate, you will
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
We are an Equal Opportunity Employer, including disability/vets.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
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Under the general direction of a manager, the Production Supervisor is responsible for directly overseeing the work of associates in an assigned production department within a warehouse facility and ensuring the team adheres to all Company policies, SOPs, and customer KPIs/contractual commitments. The Production Supervisor is responsible for all personnel functions pertaining to their direct reports. They spend nearly all of their time in the warehouse production areas. Additionally, the Production Supervisor may be required to perform manual tasks such as operating warehouse equipment or handling Hazardous Waste materials.
Primary Accountabilities
Operational
Supervise associates in a production department of the facility
Approve all associate time worked and performance reviews
Shift priorities to adjust to changing business demands
Project staffing needs and participate in the interview and selection process
Follow and enforce all Company policies and procedures in the facility
Ensure facility compliance to Federal and State regulations
Monitor, report, and work to prevent losses in the facility
Provide daily, weekly, and monthly statistics and operations updates
Maintain a thorough knowledge of all SOPs pertaining to facility and operations
Oversee incoming and outgoing shipping/processing activities to ensure order accuracy, completeness, and condition of shipments
Able to adequately perform and document periodic regulatory inspections of the facility, including but not limited to sanitation inspections and hazardous waste storage area inspections
Ability to meet set production and quality goals and follow standard operating and safety procedures
Promote constant and measurable improvement; teach and enforce quality procedures
Maintain a clean, professional, secure and safe working environment
Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skills
Provide superior customer service and maintain professional and courteous relations with strategic partners
Provide superior service by exceeding customer expectations for quality product and processing turnaround; ensure exceptional customer service key performance indicators (quality controls, unannounced inspections, inventory accuracy and security, etc.)
Identify and ensure associate and customer concerns are resolved, using own judgment or consulting others when needed
Communicate in a professional manner with (or to) individuals or groups verbally and/or in writing (e.g. customers, vendors, associates)
Leadership
Conduct regular scheduled staff meetings with associates
Effectively communicate goals, expectations, areas for improvement, and successes to associates
Contribute to employee development by providing training, coaching, and promotional opportunities
Administer corrective action to employees in conjunction with Manager and GT! Department opportunities
Additional Responsibilities
Performs other duties as assigned
Complies with all policies and standards
Required Qualifications
Associates in Business Administration, Management, Accounting, Finance or related field required
1-3 years of experience in a lead or supervisor role preferably in a fulfillment, distribution, or manufacturing environment; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position required
Bilingual English/Spanish communication skills are advantageous in the role
Working knowledge of computers and programs specific to operations and operations reporting including MS Office (Excel, MS Word)
Knowledge of warehouse safety and security practices
Physically able to work in a non-climate-controlled environment
Ability to operate and troubleshoot department equipment, i.e. material handling equipment; such as the forklift and pallet jack
Ability to package, label, load/unload Hazardous Materials and Hazardous Waste, sign Hazardous Waste manifests, and serve the facility as an Emergency Coordinator
Ability to perform the functions of a hazardous waste generator, including but not limited to, identification, sorting, packaging, segregating, labeling hazardous waste generated from daily operational activities
Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - Regularly
Reach with Hands or Arms - Regularly
Talk or Hear and Read Instructions - Regularly
Stand, Kneel, or Stoop and Lift 20 Pounds - Regularly
View Items at a Close Range - Regularly
Rarely: Job requires this activity up to 25% of the time. Occasionally: 25% - 50%. Frequently: 50% - 75%. Constantly: more than 75% of the time.
Individual Competencies
Integrity:
Able to communicate well in straight-forward situations.
Teamwork:
Advanced communication skills used to lead a team.
Communication:
Contributes to strategy for their team.
Coaching:
Develops respect for ideas and proposals within the department.
Conflict Management:
Develops solutions to complicated issues using abstract thinking in new or complex situations.
Inclusivity:
Diagnoses issues using a systematic and methodical approach.
Quality Management:
Helps others manage departmental changes.
As an Inmar Associate, you will
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
We are an Equal Opportunity Employer, including disability/vets.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
#J-18808-Ljbffr