HelloFresh
Title: Associate Manager, CRM Automations
HelloFresh is looking for an Associate Manager to join our Customer Relationship Marketing (CRM) team to help us deliver great customer experiences across our multiple marketing channels and brands. As a member of the CRM automations team, you will be in an integral position that combines our marketing strategies with data, technology, and ensures our campaigns get to customers flawlessly and efficiently. Candidates must have a passion for execution, CRM marketing (with email & mobile being the main components) and be able to independently solve problems, develop multiple cross-functional relationships, and adapt to the needs of the business while working towards set goals. Attention to detail, quality of work and ability to understand & work within complex technical systems are all keys to success.
You will…
Provide troubleshooting/QA and act as the first line of support for stakeholders working on deliverables and encountering errors or technical issues within the CRM tech stack (primarily Salesforce Marketing Cloud (SFMC)),
Support technology enablement and automation across the CRM team to help the team work more efficiently.
Develop new and optimize current workflows and automations (journey builder and automation studio) within SFMC to address friction in the communication process, as well as driving growth in CRM
Work across multiple stakeholders and partner teams to move projects forward -- gathering requirements, gaining buy-in, prioritizing, and getting new functions to market.
Think outside the box to help teams work more efficiently, asking questions to get at underlying opportunities
Use data to support and build business cases for new CRM opportunities, share results of new launches to support visibility
Collaborate with relevant teams (Analytics, Product, Data Science, Engineering) to scope new opportunities around automation & personalization, gather data requirements, and validate data
You are...
Detail and process-oriented. Comfortable managing multiple projects in a fast-paced, high growth environment
Skilled in Basic SQL and ampscript to get the most out of Salesforce Marketing Cloud
Excited about marketing automation, product enhancement and improving customer communications through CRM tools.
Have a can-do attitude and willing to jump in and help where needed in terms of team initiatives
Strategic and analytical thinker who is comfortable thinking in terms of short and long-term goals
Strong interpersonal skills and can collaborate effectively with relevant teams and people at all levels
Skilled at marrying data & segmentation with creative assets to craft personalized, dynamic content.
Excited to automate workflows, tackle problems, and grow our communications to be best-in-class.
You have...
Bachelor’s degree – in the field of business or marketing ideally At least 3 years of marketing experience, optimally focused on marketing automation with a focus on CRM channels. Experience with Salesforce Marketing Cloud, building customer journeys and automations is key. Understanding a payload and API will only help more! Working knowledge of HTML, ampscript, Basic SQL and other email marketing tools are integral to success You’ll get… Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role Generous PTO and parental leave of up to 16 weeks Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment Tuition reimbursement for continuing education Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_) Access to 6 different Employee Resource Groups (ERGs) including those for minorities, women, veterans, parents, and LGBTQ+ Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is growing exponentially year over year New York Pay Range $82,000 — $102,500 USD About the company
HelloFresh SE is a publicly traded meal kit company based in Berlin, Germany. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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Bachelor’s degree – in the field of business or marketing ideally At least 3 years of marketing experience, optimally focused on marketing automation with a focus on CRM channels. Experience with Salesforce Marketing Cloud, building customer journeys and automations is key. Understanding a payload and API will only help more! Working knowledge of HTML, ampscript, Basic SQL and other email marketing tools are integral to success You’ll get… Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role Generous PTO and parental leave of up to 16 weeks Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment Tuition reimbursement for continuing education Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_) Access to 6 different Employee Resource Groups (ERGs) including those for minorities, women, veterans, parents, and LGBTQ+ Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is growing exponentially year over year New York Pay Range $82,000 — $102,500 USD About the company
HelloFresh SE is a publicly traded meal kit company based in Berlin, Germany. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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