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Bowlero Corporation

Restaurant & Operations Manager

Bowlero Corporation, Fredericksburg, Virginia, us, 22403

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Overview

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you’re on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. Essential Duties

MAKE GUESTS PRIORITY #1 Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING Continually hone our operational execution; schedule staffing levels to meet your center’s needs and maximize the guest experience TAKE EVERY OPPORTUNITY Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM Recruit, hire, train, and schedule a talented team of hourly center staff SHOW OFF THOSE MANAGEMENT SKILLS Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. REMAIN FLEXIBLE An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. Who You Are

As a committed member of our team, you’re ready to fill in for your center’s General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. Desired Skills

2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations Bachelor’s Degree The ability to supervise center operations staff Strong Team Player Exceptional “People Developer” Customer Service Pro Knowledge of POS register systems Work Environment/Physical Demands

Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Company Overview

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The pay rate for this position is $60,000 per year. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.

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