JenaValve Technology, Inc.
Senior Global Specialist, Commercial Operations
JenaValve Technology, Inc., Irvine, California, United States, 92713
Overview
Senior Global Specialist, Commercial Operations at JenaValve Technology, Inc. The role focuses on driving operational excellence, generating data-driven insights, and optimizing processes to support the success of commercial and sales teams. This position collaborates cross-functionally to develop and manage tools, reports, and workflows that enhance sales productivity, support new product launches, and drive revenue growth. Responsibilities
Commercial Operations & Enablement: Develop and optimize sales processes; support selection and implementation of CRM platforms (e.g., Salesforce, D365) and other efficiency tools; create and manage territory maps, coverage models, and account segmentation; act as CRM business owner, gathering requirements, testing enhancements, training users, and driving adoption; partner with Marketing to execute account-based targeting and utilization campaigns to increase therapy awareness. Product Commercialization & Launch Support: Serve as the primary Commercial Operations contact for product launches; develop launch readiness trackers to monitor timelines, deliverables, and dependencies; collaborate with Marketing, Sales, Regulatory, and Supply Chain to coordinate launch activities; build reporting dashboards to track launch performance, adoption, and sales impact; support forecasting and demand planning to align inventory and supply; create tools, training, and resources to enable effective product introductions; monitor post-launch performance, gather feedback, and drive continuous improvement. Sales Analytics & Reporting: Build and maintain dashboards and reports (e.g., Power BI, CRM) to track KPIs, sales performance, and pipeline health; deliver insights and recommendations to inform strategy and drive improvement; support forecasting and planning to ensure accurate revenue projections; analyze customer data to identify trends, risks, and opportunities. Process Improvement & Technology: Identify bottlenecks and implement process improvements to streamline workflows; lead or support deployment of tools that boost sales productivity; collaborate with IT and analytics teams to evaluate and maintain sales technology platforms; support training, onboarding, and best practices for tools and processes. Cross-functional Collaboration: Partner with Sales, Marketing, Finance, and Field teams to align goals and priorities; support budgeting, program spend tracking, and compliance with policies and regulations; represent Commercial Operations in business reviews and planning cycles. Qualifications
Education:
Bachelor’s degree in Business, Operations, Analytics, or a related field or equivalent work experience. Experience: Minimum 2 years in Sales or Commercial Operations. Experience in medical device, MedTech, or healthcare preferred. Proficiency with CRM platforms (e.g., Salesforce) and analytics tools (e.g., Power BI). Skills & Abilities: Strategic thinker with strong analytical skills; advanced Excel and data visualization capabilities; ability to translate data into actionable insights; comfortable in a fast-paced, evolving environment; excellent communication, collaboration, and influence skills; strong project management and problem-solving abilities. Employment details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Consulting, Information Technology, and Sales Industry: Medical Equipment Manufacturing
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Senior Global Specialist, Commercial Operations at JenaValve Technology, Inc. The role focuses on driving operational excellence, generating data-driven insights, and optimizing processes to support the success of commercial and sales teams. This position collaborates cross-functionally to develop and manage tools, reports, and workflows that enhance sales productivity, support new product launches, and drive revenue growth. Responsibilities
Commercial Operations & Enablement: Develop and optimize sales processes; support selection and implementation of CRM platforms (e.g., Salesforce, D365) and other efficiency tools; create and manage territory maps, coverage models, and account segmentation; act as CRM business owner, gathering requirements, testing enhancements, training users, and driving adoption; partner with Marketing to execute account-based targeting and utilization campaigns to increase therapy awareness. Product Commercialization & Launch Support: Serve as the primary Commercial Operations contact for product launches; develop launch readiness trackers to monitor timelines, deliverables, and dependencies; collaborate with Marketing, Sales, Regulatory, and Supply Chain to coordinate launch activities; build reporting dashboards to track launch performance, adoption, and sales impact; support forecasting and demand planning to align inventory and supply; create tools, training, and resources to enable effective product introductions; monitor post-launch performance, gather feedback, and drive continuous improvement. Sales Analytics & Reporting: Build and maintain dashboards and reports (e.g., Power BI, CRM) to track KPIs, sales performance, and pipeline health; deliver insights and recommendations to inform strategy and drive improvement; support forecasting and planning to ensure accurate revenue projections; analyze customer data to identify trends, risks, and opportunities. Process Improvement & Technology: Identify bottlenecks and implement process improvements to streamline workflows; lead or support deployment of tools that boost sales productivity; collaborate with IT and analytics teams to evaluate and maintain sales technology platforms; support training, onboarding, and best practices for tools and processes. Cross-functional Collaboration: Partner with Sales, Marketing, Finance, and Field teams to align goals and priorities; support budgeting, program spend tracking, and compliance with policies and regulations; represent Commercial Operations in business reviews and planning cycles. Qualifications
Education:
Bachelor’s degree in Business, Operations, Analytics, or a related field or equivalent work experience. Experience: Minimum 2 years in Sales or Commercial Operations. Experience in medical device, MedTech, or healthcare preferred. Proficiency with CRM platforms (e.g., Salesforce) and analytics tools (e.g., Power BI). Skills & Abilities: Strategic thinker with strong analytical skills; advanced Excel and data visualization capabilities; ability to translate data into actionable insights; comfortable in a fast-paced, evolving environment; excellent communication, collaboration, and influence skills; strong project management and problem-solving abilities. Employment details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Consulting, Information Technology, and Sales Industry: Medical Equipment Manufacturing
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