WSFS Bank
Retail Office Manager - Narberth, PA
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WSFS Bank Overview
At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We Stand For Service is more than part of our name, it’s our mission and our purpose. Responsibilities
The Retail Office Manager will be responsible for achieving branch growth and service goals, while also leading and coaching a team of sales and service professionals to meet or exceed all set Bank growth and service targets. Observe branch activities and behaviors to ensure alignment with Bank strategy; provide day-to-day management and coaching for a team of 5–12 branch Associates, including staffing decisions, performance appraisals, training, promotions, salary recommendations, and consistent coaching and feedback. Provide administrative control over the functions of the office, including branch budgeting, branch profitability management, and critical operational duties to ensure branch compliance. Oversee activities to promote branch growth and attract new business, recognize opportunities for cross-selling, and develop Associates to maximize selling and service skills. Empower to make sound business decisions that are mutually beneficial for both the customer and the bank. Location and scheduling: Narberth, PA. The incumbent must be flexible with scheduling; schedule is 40 hours per week including 2-3 Saturdays per month and may change based on business needs. Qualifications
Bachelor’s degree or equivalent experience in retail banking. Minimum 3 years of management or supervisory experience in a retail banking environment. Previous extensive business development experience with a proven successful track record. Previous experience in branch operations, including procedures, policies, control, and regulations is required. Strong knowledge of deposit and retail loan products; familiarity with business lending products. Knowledge of financial fundamentals, including computation of interest and monthly payments. Strong coaching, development skills and a degree of creativity are required. Must possess a strong knowledge of teller operations and processing. Strong verbal and written communication skills and presentation skills are required. Proficiency in basic computer skills. Salary
$75,502.00 - $124,039.00. Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs. In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/ Equal Opportunity
WSFS Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability status, or other legally protected characteristics. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com. Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Administrative Industries: Banking
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at
WSFS Bank Overview
At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We Stand For Service is more than part of our name, it’s our mission and our purpose. Responsibilities
The Retail Office Manager will be responsible for achieving branch growth and service goals, while also leading and coaching a team of sales and service professionals to meet or exceed all set Bank growth and service targets. Observe branch activities and behaviors to ensure alignment with Bank strategy; provide day-to-day management and coaching for a team of 5–12 branch Associates, including staffing decisions, performance appraisals, training, promotions, salary recommendations, and consistent coaching and feedback. Provide administrative control over the functions of the office, including branch budgeting, branch profitability management, and critical operational duties to ensure branch compliance. Oversee activities to promote branch growth and attract new business, recognize opportunities for cross-selling, and develop Associates to maximize selling and service skills. Empower to make sound business decisions that are mutually beneficial for both the customer and the bank. Location and scheduling: Narberth, PA. The incumbent must be flexible with scheduling; schedule is 40 hours per week including 2-3 Saturdays per month and may change based on business needs. Qualifications
Bachelor’s degree or equivalent experience in retail banking. Minimum 3 years of management or supervisory experience in a retail banking environment. Previous extensive business development experience with a proven successful track record. Previous experience in branch operations, including procedures, policies, control, and regulations is required. Strong knowledge of deposit and retail loan products; familiarity with business lending products. Knowledge of financial fundamentals, including computation of interest and monthly payments. Strong coaching, development skills and a degree of creativity are required. Must possess a strong knowledge of teller operations and processing. Strong verbal and written communication skills and presentation skills are required. Proficiency in basic computer skills. Salary
$75,502.00 - $124,039.00. Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs. In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/ Equal Opportunity
WSFS Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability status, or other legally protected characteristics. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com. Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Administrative Industries: Banking
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