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Sephora Hong Kong Ltd.

Operations Leader - Full Time

Sephora Hong Kong Ltd., Farmington, Connecticut, us, 06030

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Overview Sephora is hiring for an Operations Leader at the Farmington, CT location (CT-Westfarms, 0330). This is a full-time, hourly (non-exempt) position at a regular store location.

Your role is part of the Stores team and focuses on operational excellence to support an exceptional client experience. You will lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

Position Details

Job ID:

273648

Store Name/Number:

CT-Westfarms (0330)

Address:

307 Westfarms Mall, Farmington, CT 06032, United States

Hourly/Salaried:

Hourly (Non-Exempt)

Full Time/Part Time:

Full Time

Position Type:

Regular

Your Role at Sephora As an

Operations Leader , you’ll be a key driver of operational excellence—ensuring the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you’re passionate about retail operations and love developing people, this is your moment to

Belong to Something Beautiful.

Key Responsibilities

Lead with impact

You’ll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met

Drive brand presentation

Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales

Support client experience

Partner with the team to deliver exceptional service and contribute to achieving store goals

Coach and develop

Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives

Foster inclusivity and teamwork

Help promote a culture of openness where everyone feels empowered

Uphold Sephora standards

Follow company policies and help create a safe and enjoyable shopping experience for all

Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/ hours

Full Time: 30-40 hours/week

Be available during peak retail operations (nights, weekends and holidays)

Punctuality and consistent attendance

Qualifications/Experience

Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality

Proven ability to lead, coach, and develop teams to achieve goals

Strong attention to detail with excellent problem-solving and organizational skills

Effective time management and ability to prioritize in a dynamic environment

Excellent communication and interpersonal skills

Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success

Physically able to lift and carry up to 50 pounds as needed

Inclusion, Rewards and EEO While at Sephora, you’ll enjoy inclusion & belonging and meaningful rewards. Sephora offers healthcare and wellbeing benefits based on eligibility. Details can be found Here. The pay range is $25.00 - $30.81/hr. The actual hourly pay offered depends on qualifications and experience, and other non-discriminatory factors specific to the position and location.

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender identity or expression, age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora provides reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider qualified applicants, including those with arrest and conviction records, in a manner consistent with applicable laws and fair chance ordinances where applicable.

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