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University of Rochester

Simulation Team Coordinator

University of Rochester, Rochester, New York, United States

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Simulation Team Coordinator

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University of Rochester

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As a community, the University of Rochester is defined by a deep commitment to Meliora – Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

255 Crittenden Blvd, Rochester, New York, United States of America, 14642

Opening

Regular Full time 40 hours per week

Department:

600221 SON Staff/Education Programs

Work Shift:

UR – Day (United States of America)

Range:

UR URG 106 H

Compensation Range:

$21.36 – $29.90

General Purpose Under the general direction of the Simulation Operations Manager (SOM) with latitude for independent judgment and decision making, this position coordinates all Clinical and Experiential Learning in the School of Nursing (SON). It provides administrative support for the Experiential Learning Center, the Director of Simulation and the SOM. This role requires thorough knowledge of applicable SON courses and experiential learning objectives, sound judgment, professionalism and attention to detail, outstanding communication skills, and the ability to maintain confidentiality and compliance with FERPA regulations while handling faculty and student information.

Essential Functions

Coordinate scheduling of all ELC simulation activities with SON Room Scheduler and Simulation IQ program.

Primary point of contact to troubleshoot and appropriately triage any technical issues in Experiential Learning Center to Sim-Tech and/or IT.

Responsible for the logistics and successful execution of numerous educational activities per year, including but not limited to Objective Structured Clinical Examinations (OSCEs) and On-Campus Intensives for NP students and Poverty Simulations.

Collaboration with various SON faculty, staff and offices, as well as external parties (vendors, standardized patients).

Recruiting faculty and staff volunteers, assigning roles.

Coordinating arrangements for standardized patients.

Developing and managing multiple complicated schedules for faculty, standardized patients and students.

Conducting post‑event surveys.

Responsible for all pertinent communications related to the ELC’s educational activities ensuring the appropriate information is disseminated to all interested parties.

Supervises production and assembly of event materials and coordinates available support staff.

Office Support

Identify, prioritize, and manage the successful delivery of support needs for the SON Experiential Learning Center (ELC), the Simulation Operations Manager and the Director of Simulation.

Editing, proofreading, formatting documents; composing routine and non‑routine letters, memos, and email messages; coordinating travel arrangements and preparing expense reports.

Timely and effective communications and notifications; prioritizing incoming issues and determining appropriate courses of action, referral, or response.

Manage calendars using judgment and program knowledge to manage priorities and triage requests.

Administrative support for the Simulation Committee and the Simulation Team: facilitate meeting arrangements, record minutes, maintain confidentiality, provide minutes to chair within one week, and distribute minutes according to protocol.

Facilitate orders of office supplies, lab supplies and equipment.

Develop and maintain a database sign‑in and sign‑out system for all equipment and lab supplies; track outstanding circulation items and inspect condition upon return.

Onsite Center Support

Primary onsite support and troubleshooting contact during OSCEs, Poverty Simulation scenarios and On‑Campus Intensives events.

Primary contact for on‑site preparation and assistance for Standardized Patients.

Provide on‑the‑fly changes to scenarios as required.

Assist simulation/ELC team members as needed (Simulation Technician, SLSS, SOM and Simulation Faculty Educators).

Support instructors and students during course activities.

Serve as backup support for experiential learning areas.

Other Duties

Other duties as assigned in support of experiential learning activities at the SON, including occasional evenings and weekends.

Minimum Education & Experience

Associate's degree and 3 years of progressively responsible experience in administrative support, or the equivalent combination of education and experience.

Prior experience working in simulation/nursing labs; experience working in an academic or healthcare environment.

Knowledge, Skills and Abilities

Ability to work both independently and as part of a team; effectively communicate with academic and technical colleagues and problem‑solve in a dynamic environment.

Ability to take initiative. Strong organizational skills and attention to detail.

Excellent spelling and grammar skills; ability to provide clear, succinct and relevant communications in varied formats.

Advanced Word and Excel skills.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. The University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non‑discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

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