NYC Health + Hospitals
Core ELM Analyst (Assistant Systems Analyst (EDP)), Human Resources Shared Servi
NYC Health + Hospitals, New York, New York, us, 10261
Core ELM Analyst (Assistant Systems Analyst (EDP)), Human Resources Shared Services
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Core ELM Analyst (Assistant Systems Analyst (EDP)), Human Resources Shared Services
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NYC Health + Hospitals Core ELM Analyst (Assistant Systems Analyst (EDP)), Human Resources Shared Services
6 days ago Be among the first 25 applicants Join to apply for the
Core ELM Analyst (Assistant Systems Analyst (EDP)), Human Resources Shared Services
role at
NYC Health + Hospitals Get AI-powered advice on this job and more exclusive features. NYC Health + Hospitals provided pay range
This range is provided by NYC Health + Hospitals. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$42,921.00/yr - $57,289.00/yr Marketing Statement
Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
Under the general supervision of management, the Core ELM Analyst will be responsible for ensuring training data is entered correctly and maintained in PeopleSoft ELM. The Analyst will be a liaison between local Training Administrators, Local HR, and training design teams. The Analyst will test modules and provide feedback to designers; the Analyst will also be responsible for troubleshooting issues encountered in ELM by training administrators and learners. In addition, the Core ELM Analyst will conduct quality assurance checks in the system and provide monthly and ad hoc reports to Sr. Management and facility training administrators. The Core ELM Analyst will be the SME and will facilitate training for all ELM training administrators. The Core ELM Analyst will also work on PeopleSoft ELM module upgrades, implementations and day to day issues as well as working with cross-functional teams to ensure processes are implemented and updated as necessary.
General Tasks And Responsibilities Will Include
Maintain HRSS ELM inbox Incident Troubleshooting through the Service Now system Troubleshoot ELM related tickets submitted to the Enterprise Service Desk Utilize Bomgar to resolve IT/Computer related issues that hinder employees’ access to ELM ELM Work Order Lead
Log, troubleshoot and resolve work orders through the Service Now system including but not limited to:
Web based Module Uploads to ELM Test and ELM Production sites Learner Group Requests Corrections to Course Codes in ELM Course creations Mass enrollments Generate reports and run audits of ELM data for quality assurance Participates in the training of staff on new ELM processes and functionality Maintains manual of ELM system Assist with the implementation of training projects in PeopleSoft ELM for various departments including but not limited to: Facility HR Departments, Epic, ERP, the Office of Corporate Compliance, Workforce Development, and the Office of Diversity and Inclusion Test and approve all e-learning modules before migrating to ELM Production Partner with Instructional Designers to address e-learnings functionality issues in ELM Recommend improvements to ELM to ensure an optimal use of the system Serve as liaison between internal Training and Human Resources Departments
Additional Responsibilities
Assist in testing for all specifications/image upgrades for HRSS approval Serve as a Training Facilitator for PeopleSoft ELM (in person and over Bomgar) ELM Activity Admin ELM Training Admin ELM Completions Processor Refresher ELM Training Develop learning materials ELM Maintenance – Assist with weekly cleanups such as Learning Environment misplacements and Learning Threshold Requests Assist with all ELM issues and quality assurance including, but not limited to: PeopleSoft ELM errors, module errors and completion issues Erroneous Transactions by Training administrators Process training enrollments due to Learning Environment limitations Attend meetings and conference calls as they relate to PeopleSoft ELM Support HRSS Call Center on all Benefits and Core HR Functions Provide assistance to employees with all self-service related issues including but not limited to health benefits, name and address changes, employment verification and pay stubs and payroll. Assist employees over Bomgar with self- service related transactions in PeopleSoft HR. Perform other duties as needed
Minimum Qualifications
A Baccalaureate Degree in Industrial Engineering, Systems, Industrial Management,Business Administration or related fields; or, Two years of technical training or education beyond the High School level, with a minimum of two years of full-time, paid experience in the field of industrialengineering, systems analysis, methods and procedures, work simplification, cost reductions, EDP data processing applications, forms designs and control; or, A satisfactory combination of the above.
Department Preferences
Proficiency in Microsoft Excel transactions including but not limited to v-lookups, filters, pivot tables and charts Experience working on a PC using tools such as BOMGAR, Adobe Acrobat, Web-ex, Snag-It, and Microsoft Office Applications. Basic knowledge of Adobe Captivate, Articulate Storyline, Studio, and UPK creator Applications. Basic knowledge of WINSCPS for server file uploads and troubleshooting.
How To Apply
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
If applying online, please include your cover letter in the same file attachment with your uploaded resume.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts College tuition discounts and professional development opportunities Multiple employee discounts programs
Seniority level
Seniority level Entry level Employment type
Employment type Contract Job function
Job function Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at NYC Health + Hospitals by 2x Sign in to set job alerts for “Assistant System Analyst” roles.
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Join to apply for the
Core ELM Analyst (Assistant Systems Analyst (EDP)), Human Resources Shared Services
role at
NYC Health + Hospitals Core ELM Analyst (Assistant Systems Analyst (EDP)), Human Resources Shared Services
6 days ago Be among the first 25 applicants Join to apply for the
Core ELM Analyst (Assistant Systems Analyst (EDP)), Human Resources Shared Services
role at
NYC Health + Hospitals Get AI-powered advice on this job and more exclusive features. NYC Health + Hospitals provided pay range
This range is provided by NYC Health + Hospitals. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$42,921.00/yr - $57,289.00/yr Marketing Statement
Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
Under the general supervision of management, the Core ELM Analyst will be responsible for ensuring training data is entered correctly and maintained in PeopleSoft ELM. The Analyst will be a liaison between local Training Administrators, Local HR, and training design teams. The Analyst will test modules and provide feedback to designers; the Analyst will also be responsible for troubleshooting issues encountered in ELM by training administrators and learners. In addition, the Core ELM Analyst will conduct quality assurance checks in the system and provide monthly and ad hoc reports to Sr. Management and facility training administrators. The Core ELM Analyst will be the SME and will facilitate training for all ELM training administrators. The Core ELM Analyst will also work on PeopleSoft ELM module upgrades, implementations and day to day issues as well as working with cross-functional teams to ensure processes are implemented and updated as necessary.
General Tasks And Responsibilities Will Include
Maintain HRSS ELM inbox Incident Troubleshooting through the Service Now system Troubleshoot ELM related tickets submitted to the Enterprise Service Desk Utilize Bomgar to resolve IT/Computer related issues that hinder employees’ access to ELM ELM Work Order Lead
Log, troubleshoot and resolve work orders through the Service Now system including but not limited to:
Web based Module Uploads to ELM Test and ELM Production sites Learner Group Requests Corrections to Course Codes in ELM Course creations Mass enrollments Generate reports and run audits of ELM data for quality assurance Participates in the training of staff on new ELM processes and functionality Maintains manual of ELM system Assist with the implementation of training projects in PeopleSoft ELM for various departments including but not limited to: Facility HR Departments, Epic, ERP, the Office of Corporate Compliance, Workforce Development, and the Office of Diversity and Inclusion Test and approve all e-learning modules before migrating to ELM Production Partner with Instructional Designers to address e-learnings functionality issues in ELM Recommend improvements to ELM to ensure an optimal use of the system Serve as liaison between internal Training and Human Resources Departments
Additional Responsibilities
Assist in testing for all specifications/image upgrades for HRSS approval Serve as a Training Facilitator for PeopleSoft ELM (in person and over Bomgar) ELM Activity Admin ELM Training Admin ELM Completions Processor Refresher ELM Training Develop learning materials ELM Maintenance – Assist with weekly cleanups such as Learning Environment misplacements and Learning Threshold Requests Assist with all ELM issues and quality assurance including, but not limited to: PeopleSoft ELM errors, module errors and completion issues Erroneous Transactions by Training administrators Process training enrollments due to Learning Environment limitations Attend meetings and conference calls as they relate to PeopleSoft ELM Support HRSS Call Center on all Benefits and Core HR Functions Provide assistance to employees with all self-service related issues including but not limited to health benefits, name and address changes, employment verification and pay stubs and payroll. Assist employees over Bomgar with self- service related transactions in PeopleSoft HR. Perform other duties as needed
Minimum Qualifications
A Baccalaureate Degree in Industrial Engineering, Systems, Industrial Management,Business Administration or related fields; or, Two years of technical training or education beyond the High School level, with a minimum of two years of full-time, paid experience in the field of industrialengineering, systems analysis, methods and procedures, work simplification, cost reductions, EDP data processing applications, forms designs and control; or, A satisfactory combination of the above.
Department Preferences
Proficiency in Microsoft Excel transactions including but not limited to v-lookups, filters, pivot tables and charts Experience working on a PC using tools such as BOMGAR, Adobe Acrobat, Web-ex, Snag-It, and Microsoft Office Applications. Basic knowledge of Adobe Captivate, Articulate Storyline, Studio, and UPK creator Applications. Basic knowledge of WINSCPS for server file uploads and troubleshooting.
How To Apply
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
If applying online, please include your cover letter in the same file attachment with your uploaded resume.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts College tuition discounts and professional development opportunities Multiple employee discounts programs
Seniority level
Seniority level Entry level Employment type
Employment type Contract Job function
Job function Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at NYC Health + Hospitals by 2x Sign in to set job alerts for “Assistant System Analyst” roles.
New York, NY $60,000.00-$65,000.00 3 days ago Human Resources Information System Analyst
New York, NY $125,000.00-$150,000.00 3 days ago Human Resources Information System Analyst
New York, NY $95,000.00-$115,000.00 3 days ago New York City Metropolitan Area $80,000.00-$105,000.00 3 weeks ago Englewood Cliffs, NJ $65,000.00-$80,000.00 6 days ago New York City Metropolitan Area $90,000.00-$115,000.00 4 days ago HR Operations & HRIS Analyst/Associate - Hedge Fund in Midtown
New York City Metropolitan Area 3 days ago New York City Metropolitan Area 1 week ago Montclair, NJ $104,807.39-$123,038.79 2 weeks ago New York, NY $99,200.00-$186,000.00 4 days ago New York, NY $105,000.00-$125,000.00 1 week ago New York, NY $86,804.00-$100,000.00 1 day ago New York, NY $110,000.00-$140,000.00 2 days ago New York City Metropolitan Area 1 week ago New York, NY $57,000.00-$80,000.00 1 week ago New York, NY $120,000.00-$150,000.00 1 week ago Human Capital Management, Pine Street Project Management and Analytics Associate, New York
New York, NY $105,000.00-$120,000.00 1 week ago New York, NY $65,000.00-$105,000.00 3 weeks ago HRIS Workday Analyst - NYC 5 days in office - $100k-$120k
New York, NY $100,000.00-$120,000.00 2 days ago Newark, NJ $68,200.00-$92,270.00 12 hours ago New York, NY $68,000.00-$90,000.00 5 months ago Englewood Cliffs, NJ $110,000.00-$130,000.00 6 days ago New York, NY $60,000.00-$80,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr