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Walmart

(USA) Senior Manager I, Operations Improvement, Facility

Walmart, Buckeye, Arizona, United States, 85326

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Position Summary What you’ll do: Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress and adjusting performance accordingly, developing contingency plans and demonstrating adaptability, and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team‑based work environment, establishing performance expectations, conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission values, and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance, and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs and initiatives, consulting with business partners, managers, coworkers or other key stakeholders, soliciting, evaluating and applying suggestions for improving efficiency and cost‑effectiveness and participating in and supporting community outreach events. Manages multiple projects by defining scope of work and project objectives, establishing project activities, deliverables, milestones and timelines, coordinating planning activities and assembling management plans, tracking changes to plans and ensuring resolution of critical issues, managing the governance of project plans, identifying resources needed for project completion, monitoring budgets and costs for projects, and delivering presentations, status reports and other project documentation to stakeholders at regular intervals. Manages content management initiatives by evaluating and prioritizing content requests, designing, developing, automating and maintaining tools, templates and resources, collaborating with team to develop and implement intranet content, providing guidance to team on platform functionality, communication approaches and content quality standards, ensuring content and digital communications methods align with content governance standards, auditing and tracking content variables and adapting content and digital communication methods to resolve audit concerns. Manages processes and procedures for areas of responsibility by analyzing data in order to identify existing standards, processes, governance, and workflows, evaluating key business components in order to assess current performance baselines, identifying areas of improvements, editing existing processes and developing improvement solutions, ensuring program processes are simple and executable with manageable rollout plans, consulting with cross‑functional teams to get alignment on improvement solutions, ensuring process is sustainable for future use, and communicating changes and solutions to key stakeholders in order to get buy‑in and drive behavior change. Manages behavior change and process improvement programs in areas of responsibility by evaluating and determining change and improvement needs, partnering with cross‑functional teams to develop the operational strategy to simplify processes, providing guidance and expertise on company policies and procedures, ensuring proper controls, tools and materials are present in order to enhance behavior change, partnering with stakeholders to ensure alignment and support of the processes, monitoring program performance in relation to metrics, identifying post‑implementation issues and concerns, and developing and gaining buy‑in on changes and resolutions.

Respect the Individual Builds high‑performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform.

Respect the Individual Works collaboratively, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.

Respect the Individual Attracts and retains the best talent, empowers and develops talent, and recognizes others’ contributions and accomplishments.

Act with Integrity Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around; creates a sense of belonging, eliminates waste, and participates in local giving.

Act with Integrity Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent. Serves Our Customers and Members.

Serve Our Customers and Members Delivers results while putting the customer first, considers and adapts to how, where and when customers shop, and applies the EDLP and EDLC business models to all plans. Makes decisions based on data insights and analysis, balances short‑ and long‑term priorities, and considers customers, fellow associates, shareholders, suppliers, business partners and communities when making plans.

Strive for Excellence Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.

Strive for Excellence Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

Additional Compensation

Regional Pay Zone (RPZ) (based on location)

Stock

Minimum Qualifications Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.

Preferred Qualifications Developing and delivering training, Master’s degree in Business Administration, Project Management Certification, Retail consulting, Six Sigma certification, Using Microsoft Office, Working with cross‑functional teams.

Primary Location 23701 W Southern Ave, Buckeye, AZ 85326-4928, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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