The Center for Youth Services, Inc.
Overnight Emergency Shelter Supervisor
The Center for Youth Services, Inc., Rochester, New York, United States
Overview
The Hours are as follows: Sunday, Monday and Thursday - 10pm-6am, Wednesday - 8am-6pm. The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.
The emergency shelter team provides survival-support services to runaway and homeless youth 24 hours/day, 7 days/week, year-round. Staff engage and establish mutually respectful, trusting relationships with youth. Youth are approached from a strengths-based perspective. The goal is to provide emergency care and support to RHY in a safe, respectful environment and to work with them to resolve the issues that led to their homelessness so that they can ultimately secure and maintain a stable living environment.
The Supervisor assists the Manager with oversight of operations and programming at The Center House, with special emphasis on the overnight shifts. Duties include assisting with supervision, training, and coaching of overnight staff; administrative assignments; facility management, and direct client care.
This position is full-time at 38 hours per week and includes three overnight shifts and one day shift per week. Flexibility is required to provide supervision and training at least twice a month to overnight staff who work different shifts throughout the week.
Essential Functions and Duties
Administrative responsibilities include: screening, hiring, orientation, professional development, mentoring; provide individual and group supervision to overnight staff; teaming with other RHY programs; quality assurance for both program and client; consultation for program and client; pursuit of professional development; supervision of daily/nightly program; oversight of the overnight shelter schedule, which includes approval of PTO and arranging coverage.
Direct service responsibilities include: assurance of a respectful, cooperative environment; maintenance of client confidentiality consistent with agency policies; crisis prevention/intervention and conflict resolution; promote teaming with daytime Emergency Shelter Counselors; active participation in individual and group supervision; special focus on data entry and maintenance of client files; individual counseling and mentoring; maintenance of facility and grounds; after-hours intake, assessment, information, and referral; transportation of clients, as needed; other duties as assigned.
Employment Guidelines Candidates must be: youth-friendly and positive; calm and objective in crisis situations; sensitive to the cultural issues and needs of staff and clients from diverse backgrounds; able to establish and maintain positive working relationships with key stakeholders (i.e., youth, peers, supervisees, referral sources, law enforcement); able to work evenings, weekends and holidays, as needed and assigned.
Qualifications Bachelors Degree in a related Human Services field and a minimum of 3 years of supervisory experience and 2 years experience working with adolescents, or an equivalent combination of education and experience.
Salary: $23.50 - $25.50 per hour
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Individual and Family Services
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The emergency shelter team provides survival-support services to runaway and homeless youth 24 hours/day, 7 days/week, year-round. Staff engage and establish mutually respectful, trusting relationships with youth. Youth are approached from a strengths-based perspective. The goal is to provide emergency care and support to RHY in a safe, respectful environment and to work with them to resolve the issues that led to their homelessness so that they can ultimately secure and maintain a stable living environment.
The Supervisor assists the Manager with oversight of operations and programming at The Center House, with special emphasis on the overnight shifts. Duties include assisting with supervision, training, and coaching of overnight staff; administrative assignments; facility management, and direct client care.
This position is full-time at 38 hours per week and includes three overnight shifts and one day shift per week. Flexibility is required to provide supervision and training at least twice a month to overnight staff who work different shifts throughout the week.
Essential Functions and Duties
Administrative responsibilities include: screening, hiring, orientation, professional development, mentoring; provide individual and group supervision to overnight staff; teaming with other RHY programs; quality assurance for both program and client; consultation for program and client; pursuit of professional development; supervision of daily/nightly program; oversight of the overnight shelter schedule, which includes approval of PTO and arranging coverage.
Direct service responsibilities include: assurance of a respectful, cooperative environment; maintenance of client confidentiality consistent with agency policies; crisis prevention/intervention and conflict resolution; promote teaming with daytime Emergency Shelter Counselors; active participation in individual and group supervision; special focus on data entry and maintenance of client files; individual counseling and mentoring; maintenance of facility and grounds; after-hours intake, assessment, information, and referral; transportation of clients, as needed; other duties as assigned.
Employment Guidelines Candidates must be: youth-friendly and positive; calm and objective in crisis situations; sensitive to the cultural issues and needs of staff and clients from diverse backgrounds; able to establish and maintain positive working relationships with key stakeholders (i.e., youth, peers, supervisees, referral sources, law enforcement); able to work evenings, weekends and holidays, as needed and assigned.
Qualifications Bachelors Degree in a related Human Services field and a minimum of 3 years of supervisory experience and 2 years experience working with adolescents, or an equivalent combination of education and experience.
Salary: $23.50 - $25.50 per hour
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Individual and Family Services
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