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WSSC Water

Quality Management Specialist (Call Center)

WSSC Water, Laurel, Maryland, United States, 20724

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Quality Management Specialist (Call Center) New

Pay Competitive

Location Laurel/Maryland

Employment type Full-Time

Job Description

Req#: 14341 The

Quality Management Specialist

is responsible for designing/updating, monitoring, reporting and maintaining the customer service division’s quality management program. This position is responsible for collaborating with the appropriate staff and partners to drive continuous improvement in the customer service division.

About the company The Commission is one of the largest water and wastewater utilities in the United States.

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