JCPenney
Operations Associate - Columbia Town Ctr
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This early morning position requires working with a team to perform essential tasks before store opening.
Primary Responsibilities
Customer Service – maneuver around the store at a fast pace, handling merchandise and assisting customers with questions and requests.
Execute pricing and signage – adjust prices and signage on merchandise quickly and accurately.
Replenish and restock – pull and prepare merchandise for the sales floor to ensure customers have the styles and sizes they need.
Receive and unload merchandise – unload trucks and prepare items in the backroom.
Backroom standards – keep the stockroom safe, clean, and organized.
Omnichannel support – contribute to Buy Online Pickup in Store, Ship from Store, order delivery, returns, and online order shipping.
Merchandise strategy – follow leadership plans for placing merchandise, execute efficiently and maintain standards.
Participate in learning – absorb new information from peers or training materials on merchandise, shrink, safety, productivity, and other processes.
Core Competencies & Accomplishments
Results – solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and inspire strong performance in others.
Ownership – provide great customer service, cooperate, build inclusive and respectful relationships, and take accountability for actions and outcomes.
Intensity – proactively find ways to improve the customer experience, show confidence and courage, and take action with energy and urgency.
Work experience – 1‑2 years of retail experience.
At this time, JCPenney does not anticipate closing this job opportunity.
What You Get If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days as well as eligibility requirements for other benefits, visit http://www.yourjcpbenefits.com.
About JCPenney JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The company and its 50,000 associates worldwide serve customers where, when, and how they want to shop—from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Pay Range USD $16.00/Hr – $20.00/Hr.
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Primary Responsibilities
Customer Service – maneuver around the store at a fast pace, handling merchandise and assisting customers with questions and requests.
Execute pricing and signage – adjust prices and signage on merchandise quickly and accurately.
Replenish and restock – pull and prepare merchandise for the sales floor to ensure customers have the styles and sizes they need.
Receive and unload merchandise – unload trucks and prepare items in the backroom.
Backroom standards – keep the stockroom safe, clean, and organized.
Omnichannel support – contribute to Buy Online Pickup in Store, Ship from Store, order delivery, returns, and online order shipping.
Merchandise strategy – follow leadership plans for placing merchandise, execute efficiently and maintain standards.
Participate in learning – absorb new information from peers or training materials on merchandise, shrink, safety, productivity, and other processes.
Core Competencies & Accomplishments
Results – solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and inspire strong performance in others.
Ownership – provide great customer service, cooperate, build inclusive and respectful relationships, and take accountability for actions and outcomes.
Intensity – proactively find ways to improve the customer experience, show confidence and courage, and take action with energy and urgency.
Work experience – 1‑2 years of retail experience.
At this time, JCPenney does not anticipate closing this job opportunity.
What You Get If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days as well as eligibility requirements for other benefits, visit http://www.yourjcpbenefits.com.
About JCPenney JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The company and its 50,000 associates worldwide serve customers where, when, and how they want to shop—from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Pay Range USD $16.00/Hr – $20.00/Hr.
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