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JMR Global | Executive Search

Business Development Manager

JMR Global | Executive Search, Germantown, Ohio, United States

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Our client is a growing international BPO and CX provider with around 18,000 employees across multiple countries. The company has built a strong offshore delivery base in Africa while expanding into Europe and Asia. They combine scale with innovation, offering customer management solutions alongside digital CX technologies such as AI-driven engagement platforms and speech analytics.

The Opportunity They are hiring a Business Development Manager to grow new revenue in Germany. You will focus on winning work that places seats into our client’s Cairo site, while opening relationships with senior buyers across priority sectors (notably retail and telecoms). You will own the German market, work directly with the VP Sales, and run the full cycle from outreach to close.

What You’ll Do

Create and execute a Germany Go-To-Market strategy with defined targets and buyer groups.

Build and execute a territory plan with the VP Sales to grow share in your market.

Build qualified pipeline; lead meetings, solution scoping, proposals/RFPs, and closing.

Position their CX technology (speech and voice analytics, engagement platform) as an initial step towards larger BPO programmes.

Coordinate with presales, solution, and proposal teams to progress opportunities to contract.

Achieve ARR, new-client, and pipeline targets.

What You’ll Bring

3+ years of international BPO/ITES sales with offshore exposure and closed-won results.

Ability to manage long, multi-party cycles and engage senior stakeholders.

Fluency in English and German.

A method-driven approach with the readiness to learn and apply feedback.

Why This Role

Competitive base with uncapped commission.

International scope, outreach tooling, and dedicated support across solution and proposals.

Autonomy to develop a national territory with leadership backing.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Consumer Services and Outsourcing and Offshoring Consulting

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