Huntington National Bank
Business Management Operations Leader: Onsite, Huntington Markets
Huntington National Bank, Cleveland, Ohio, us, 44101
Description
The Business Management Office supports the execution, governance, and operational excellence of Huntington’s Digital, Deposits, and Strategy organization. We are seeking an experienced Operations Leader to oversee the day-to-day operations of key banking digital and deposits operational processes. The position is located onsite in Huntington Markets.
Duties & Responsibilities
Operational Oversight: Lead daily operations to ensure seamless coordination across workstreams including governance, risk oversight, communications, planning, and reporting.
Process Improvement: Identify, design, and implement process enhancements to streamline workflows, reduce redundancy, and improve team efficiency.
Metrics & Performance Management: Develop and maintain operational metrics and dashboards to track performance, measure impact, and support data‑driven decision making.
Leadership & Coaching: Manage, mentor, and develop support staff; foster a culture of collaboration, accountability, and continuous improvement.
Governance Support: Maintain operational cadence through effective planning, meeting structure, deliverable tracking, and reporting.
Cross‑Functional Partnership: Collaborate with Digital & Deposits leaders, Legal, Risk, Compliance, and Enterprise partners to align on priorities, address challenges, and ensure operational readiness.
Change Enablement: Support the evolution of strategy and structure through proactive communication, documentation, and adoption of best practices.
Basic Qualifications
Bachelor’s degree in Business, Operations, or related field.
5 years of experience in operations, process improvement, or business management—preferably within a digital or technology organization.
Preferred Qualifications
3+ years of leadership experience.
Strong analytical skills with experience developing and interpreting performance metrics.
Proven ability to lead teams and influence cross‑functional partners.
Exceptional communication, organization, and problem‑solving skills.
Experience with process optimization tools, workflow management systems, and data visualization (Tableau, Power BI, etc.) is a plus.
Operational excellence background with demonstrated ability to design and execute efficient processes at scale.
Banking or financial services experience with a strong understanding of regulated environments and risk governance.
Proven leadership track record of managing high‑performing teams and building strong, trust‑based partnerships across business lines.
Experience driving continuous improvement initiatives and implementing best practices in operational management.
Familiarity with change management methodologies, business process re‑engineering, or Lean/Six Sigma certification.
Demonstrated ability to connect strategic priorities to tactical execution, with clear accountability and measurable results.
AI and automation experience.
Workplace Type Office. Certain positions outside our branch network may be eligible for a flexible work arrangement. The role offers a combination of in‑office and work‑from‑home options, with opportunities for team gatherings when needed.
Compensation Total Base Pay Range: $77,000 - $154,000 USD per year. Compensation may vary based on location, experience, and performance.
Eligible for incentive compensation plan.
Benefits include health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays, and paid time off (PTO).
Equal Opportunity Statement Huntington is an Equal Opportunity Employer.
Tobacco‑Free Hiring Practice: Visit Huntington’s Career Web Site for more details.
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Duties & Responsibilities
Operational Oversight: Lead daily operations to ensure seamless coordination across workstreams including governance, risk oversight, communications, planning, and reporting.
Process Improvement: Identify, design, and implement process enhancements to streamline workflows, reduce redundancy, and improve team efficiency.
Metrics & Performance Management: Develop and maintain operational metrics and dashboards to track performance, measure impact, and support data‑driven decision making.
Leadership & Coaching: Manage, mentor, and develop support staff; foster a culture of collaboration, accountability, and continuous improvement.
Governance Support: Maintain operational cadence through effective planning, meeting structure, deliverable tracking, and reporting.
Cross‑Functional Partnership: Collaborate with Digital & Deposits leaders, Legal, Risk, Compliance, and Enterprise partners to align on priorities, address challenges, and ensure operational readiness.
Change Enablement: Support the evolution of strategy and structure through proactive communication, documentation, and adoption of best practices.
Basic Qualifications
Bachelor’s degree in Business, Operations, or related field.
5 years of experience in operations, process improvement, or business management—preferably within a digital or technology organization.
Preferred Qualifications
3+ years of leadership experience.
Strong analytical skills with experience developing and interpreting performance metrics.
Proven ability to lead teams and influence cross‑functional partners.
Exceptional communication, organization, and problem‑solving skills.
Experience with process optimization tools, workflow management systems, and data visualization (Tableau, Power BI, etc.) is a plus.
Operational excellence background with demonstrated ability to design and execute efficient processes at scale.
Banking or financial services experience with a strong understanding of regulated environments and risk governance.
Proven leadership track record of managing high‑performing teams and building strong, trust‑based partnerships across business lines.
Experience driving continuous improvement initiatives and implementing best practices in operational management.
Familiarity with change management methodologies, business process re‑engineering, or Lean/Six Sigma certification.
Demonstrated ability to connect strategic priorities to tactical execution, with clear accountability and measurable results.
AI and automation experience.
Workplace Type Office. Certain positions outside our branch network may be eligible for a flexible work arrangement. The role offers a combination of in‑office and work‑from‑home options, with opportunities for team gatherings when needed.
Compensation Total Base Pay Range: $77,000 - $154,000 USD per year. Compensation may vary based on location, experience, and performance.
Eligible for incentive compensation plan.
Benefits include health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays, and paid time off (PTO).
Equal Opportunity Statement Huntington is an Equal Opportunity Employer.
Tobacco‑Free Hiring Practice: Visit Huntington’s Career Web Site for more details.
#J-18808-Ljbffr