Merchants Capital
Investor Reporting Analyst - Single Family Mortgage
Merchants Capital, Carmel, Indiana, United States, 46033
Investor Reporting Analyst - Single Family Mortgage
Preferred location is Carmel, IN - HQ.
The
Investor Reporting Analyst
will be responsible for ensuring the accuracy and completeness of required reporting, remitting and reconciling for the investors (GNMA, FNMA, FHLMC) using the servicing system, database, and reporting tools. The role performs these accounting tasks as part of maintaining residential mortgage loan servicing compliance.
Expected Outcomes: The ideal teammate will demonstrate excellent math and Excel skills and enjoy applying those skills in a residential mortgage loan servicing environment with a desire to grow in expertise within the role and department. A successful Investor Reporting Analyst places a high priority on accuracy and attention to detail in adherence with complex mortgage loan servicing and accounting regulations.
After one year as our Investor Reporting Analyst, you will know you were successful if you are able to handle the following confidently and independently.
Perform initial and monthly required investor reporting to remain compliant with investor guidelines.
Coordinate with new loan boarding to ensure accurate investor and accounting setup.
Track and remit required payments to investors per their set schedules.
Work with internal accounting for account reconciliation items including, but not limited to, P&I, T&I, service fee, corporate advances, timing advance, and operating account reconciliations.
Primary point of contact with investors regarding investor reporting matters.
Assist with audit processes and support department audit procedures.
Complete general accounting tasks in support of the mortgage servicing department.
Requirements What we are looking for…
Minimum three years of mortgage servicing investor reporting experience required.
Demonstrable knowledge and experience with Ginnie Mae, Fannie Mae, and Freddie Mac investor reporting requirements and regulations.
Excellent math skills with accuracy and strong attention to detail required.
Proficiency using MS Excel, Word, and Outlook.
Strong organizational skills; able to work under and meet strict time deadlines.
Strong verbal and written communication skills needed.
Experience using report writing software; Crystal Report Writer is a plus.
Working knowledge of FICS mortgage servicing software is a plus.
About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana. It operates multiple segments, including Multi‑family Mortgage Banking that offers multi‑family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500‑999 employee category. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016–2022).
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The
Investor Reporting Analyst
will be responsible for ensuring the accuracy and completeness of required reporting, remitting and reconciling for the investors (GNMA, FNMA, FHLMC) using the servicing system, database, and reporting tools. The role performs these accounting tasks as part of maintaining residential mortgage loan servicing compliance.
Expected Outcomes: The ideal teammate will demonstrate excellent math and Excel skills and enjoy applying those skills in a residential mortgage loan servicing environment with a desire to grow in expertise within the role and department. A successful Investor Reporting Analyst places a high priority on accuracy and attention to detail in adherence with complex mortgage loan servicing and accounting regulations.
After one year as our Investor Reporting Analyst, you will know you were successful if you are able to handle the following confidently and independently.
Perform initial and monthly required investor reporting to remain compliant with investor guidelines.
Coordinate with new loan boarding to ensure accurate investor and accounting setup.
Track and remit required payments to investors per their set schedules.
Work with internal accounting for account reconciliation items including, but not limited to, P&I, T&I, service fee, corporate advances, timing advance, and operating account reconciliations.
Primary point of contact with investors regarding investor reporting matters.
Assist with audit processes and support department audit procedures.
Complete general accounting tasks in support of the mortgage servicing department.
Requirements What we are looking for…
Minimum three years of mortgage servicing investor reporting experience required.
Demonstrable knowledge and experience with Ginnie Mae, Fannie Mae, and Freddie Mac investor reporting requirements and regulations.
Excellent math skills with accuracy and strong attention to detail required.
Proficiency using MS Excel, Word, and Outlook.
Strong organizational skills; able to work under and meet strict time deadlines.
Strong verbal and written communication skills needed.
Experience using report writing software; Crystal Report Writer is a plus.
Working knowledge of FICS mortgage servicing software is a plus.
About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana. It operates multiple segments, including Multi‑family Mortgage Banking that offers multi‑family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500‑999 employee category. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016–2022).
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