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eTeam

Banking Operations Support

eTeam, Baltimore, Maryland, United States, 21276

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Base pay range

$21.00/hr - $21.33/hr Job Role - Banking Operations Support Location - Baltimore, MD - Hybrid - 21230 Duration - 12 Months Hybrid: 3 days in office per week BACHELOR'S DEGREE REQUIRED Responsibilities

CSG Reps are primarily responsible for the completion of daily processing tasks, working in a fast-paced, high-risk team environment, investigating and resolving issues to ensure client onboarding, account opening, trade allocation, confirmation processing and settlement occurs in line with client service level agreements while minimizing risk to the Firm and client. Key to the role is building and maintaining excellent client relationships at the operational middle / back office level and as such developing detailed technical and product knowledge together with demonstrating excellent client service, communication, organization and prioritization skills. The successful candidate will be expected to become a subject matter expert, contribute to projects and initiatives, develop and implement process improvements and become a key point of contact for a wide range of internal stakeholders including direct contact with both Sales and Trading and other Operations teams including Trade Support and Settlements. Seniority level

Internship Employment type

Contract Job function

Customer Service Industries

Banking, Investment Banking, and Investment Management

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