Insomnia Cookies
Overview
As a Shift Leader at our newest Chicago, IL (Clark St.) location, you are the captain of our bakery day or night. You understand what it takes to “Own the Night” by predicting the flow of business during a successful shift. Your hands-on leadership should include building orders, suggestive selling, baking, and interacting with customers, and taking pride in contributing to a productive and fun night for our store. Responsibilities
Provide incredible customer service and quality products to all guests throughout their experience within our bakeries Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team Support and work alongside the Cookie Crew Provide a safe, clean working environment for guests and staff and adhere to safe food handling practices Manage cash handling and deposits Desired Skills/Experience
At least 1 year of working experience in a customer service focused role Point of Sales systems experience Outstanding communication, time management, and people skills Outgoing/friendly/patient Detail focused and results-oriented Ability to lead-by-example and motivate others Ability to lift up to 40 lbs Legally eligible to work in the United States Must be 18 years or older to be employed Perks
Pay rate: $17.50/hr Flexible part-time work schedules Excellent training & mentorship Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment FREE cookies with every shift! About us
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, Insomnia Cookies is revolutionizing the cookie game by imagining what’s possible.
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As a Shift Leader at our newest Chicago, IL (Clark St.) location, you are the captain of our bakery day or night. You understand what it takes to “Own the Night” by predicting the flow of business during a successful shift. Your hands-on leadership should include building orders, suggestive selling, baking, and interacting with customers, and taking pride in contributing to a productive and fun night for our store. Responsibilities
Provide incredible customer service and quality products to all guests throughout their experience within our bakeries Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team Support and work alongside the Cookie Crew Provide a safe, clean working environment for guests and staff and adhere to safe food handling practices Manage cash handling and deposits Desired Skills/Experience
At least 1 year of working experience in a customer service focused role Point of Sales systems experience Outstanding communication, time management, and people skills Outgoing/friendly/patient Detail focused and results-oriented Ability to lead-by-example and motivate others Ability to lift up to 40 lbs Legally eligible to work in the United States Must be 18 years or older to be employed Perks
Pay rate: $17.50/hr Flexible part-time work schedules Excellent training & mentorship Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment FREE cookies with every shift! About us
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, Insomnia Cookies is revolutionizing the cookie game by imagining what’s possible.
#J-18808-Ljbffr