H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block .
Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
Responsibilities
Provide leadership over three H&R Block tax offices as the front-line manager for leadership and development of associates
Deliver an outstanding client experience and achieve all office-related growth objectives for three tax offices
Lead the customer-centric teams in the offices you manage to accelerate seasonal tax business
Own office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Partner with the District General Manager to create and implement office-level growth plans and client growth targets
Develop local partnerships and manage office community involvement
Assist DGM in recruiting and interviewing candidates for tax office associate positions
Conduct timely performance reviews and address performance concerns with the Associate Relations Center
Build an engaging team environment across all offices through training and coaching
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules across all offices and ensure accurate timekeeping and labor management
Travel between offices as required
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
Qualifications / What you’ll bring
People management experience with a track record of growing and developing associates
Aptitude for executing growth plans and leading a growth-oriented culture
Strong decision-making and judgment skills; able to operate in a fast-paced environment with minimal supervision
Strong interpersonal and communication skills with a customer-centric mindset
Computer proficiency (MS Office)
Bachelor’s degree in a related field, or high school diploma with equivalent experience
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
Work Schedule You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is in-person and not remote.
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Discounts on everyday items and services
Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (where eligible)
Check out all available benefits at blockbenefits.com.
Community and Inclusion H&R Block is committed to a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong to a larger team. We are an equal opportunity employer and celebrate diversity in the workplace.
If you’re looking to make an impact, H&R Block is the place for you.
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#18466
#J-18808-Ljbffr
Multi-Unit Team Leader
role at
H&R Block .
Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
Responsibilities
Provide leadership over three H&R Block tax offices as the front-line manager for leadership and development of associates
Deliver an outstanding client experience and achieve all office-related growth objectives for three tax offices
Lead the customer-centric teams in the offices you manage to accelerate seasonal tax business
Own office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Partner with the District General Manager to create and implement office-level growth plans and client growth targets
Develop local partnerships and manage office community involvement
Assist DGM in recruiting and interviewing candidates for tax office associate positions
Conduct timely performance reviews and address performance concerns with the Associate Relations Center
Build an engaging team environment across all offices through training and coaching
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules across all offices and ensure accurate timekeeping and labor management
Travel between offices as required
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
Qualifications / What you’ll bring
People management experience with a track record of growing and developing associates
Aptitude for executing growth plans and leading a growth-oriented culture
Strong decision-making and judgment skills; able to operate in a fast-paced environment with minimal supervision
Strong interpersonal and communication skills with a customer-centric mindset
Computer proficiency (MS Office)
Bachelor’s degree in a related field, or high school diploma with equivalent experience
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
Work Schedule You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is in-person and not remote.
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Discounts on everyday items and services
Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (where eligible)
Check out all available benefits at blockbenefits.com.
Community and Inclusion H&R Block is committed to a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong to a larger team. We are an equal opportunity employer and celebrate diversity in the workplace.
If you’re looking to make an impact, H&R Block is the place for you.
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#18466
#J-18808-Ljbffr