Larry H. Miller Dealerships
Join a Winning Team at Larry H. Miller Automotive Group
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.
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We offer you and your family members a comprehensive benefits package including medical, vision, prescription drugs, dental, life and disability insurance, and a 401(k)-retirement plan.
Health Care
Paid Time off
Paid Holidays
401(k) Plan
Disability Insurance
Life Insurance
Flexible Spending Account
Employee Assistance Program
Employee Discounts
Wellness Program
Larry H. Miller Dealerships’ Job Description
Office Manager
Primary Responsibilities:
The Office Manager is expected to:
Protect the legal, financial and moral well-being of the Larry H. Miller Dealerships’.
Oversee, manage and direct all dealership accounting, compliance and HR operations which conform to all generally accepted accounting principles, group policies and regulatory requirements.
Educate employees on all applicable and current company procedures, policies and benefits.
Seek ways to improve business operation efficiencies and customer service.
Be a teacher to support the efforts of other employees to be successful.
Reports to:
Dual reporting to General Manager and Miller Automotive Operations Chief Financial Officer Essential Job Functions: 1.
Maximize Profit Retention, Financial Reporting and Personnel Administration. · Assist to achieve or exceed profit standards such as gross profit and applicable benchmarks which result in profitability and customer service satisfaction. · Assist General Manager and Miller Automotive Operations CFO with the financial affairs of the dealership and with preparation of financial analyses of operations, including interim and final financial statements with supporting schedules, for the guidance of management. · Oversee the activities of the Accounting Department for the accurate and timely dissemination of financial management reports including but not limited to, internal and external monthly financial statements, budges and annual audits. · Ensure accuracy and timely management of all aging components including billings; weekly funding reports and customer service; and quarter and year-end payroll closing including federal and state reports. · Analyze and secure all business licenses, off-site permits, purchase order systems, surety bonds and maintain tax records. · Establish departmental systems and procedures to ensure communication and adherence to all employment policies and OSHA requirements. · Discuss emerging compliance issues to ensure that management and employees are informed about compliance reporting systems, policies and practices. · Provide ongoing employee training on compliance related topics, policies or procedures. · Complete and maintain all Larry H. Miller Dealerships’ required training. · Handle all complaints, settle disputes and resolve grievances and conflicts, or otherwise negotiate with employees, customers and vendors within Larry H. Miller Dealership’s guidelines. · Maintain employee, customer and vendor confidence while protecting operations by exercising discretion when handling sensitive confidential information. · Maintain ability to handle job stress and effective interaction with others in the workplace. · Perform all other job duties as requested by management. 2.
Develop Employees · Effectively recruit, hire, train and manage qualified team members. · Ensure timely and effective management of dealership personnel to foster a progressive culture, which nurtures learning and ability to succeed. · Conform and educate employees on job expectations, all applicable and current company procedures and policies, federal, state and local regulations affecting operations. · Be the example of a team player through good attitude, professionalism and employee recognition to maintain positive employee morale. · Handle and resolve employee issues within Larry H. Miller Dealerships’ guidelines. · Ensure employee development and performance reviews are occurring on a regular basis. · Establish working hours, schedules, time off and vacations. · Maintain accurate job descriptions and communicate expectations with employees. 3.
Operate with Integrity · Demand the highest ethical standards from self and others. o Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H. Miller Dealerships’. · Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment. Physical Demands: · Work performed in a dealership setting due to the necessity to work in person with employees, customers and vendors. · Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers and move about facilities. · Required vision include close, vision, distance, peripheral and the ability to adjust focus. · Required to lift-up to a minimum of 5lbs. · Maintain regular attendance and timeliness as set forth within the work schedule designated by department supervisor/manager. · In general, this position is assigned regular business hours; however, it is typical to work more than 40 hours per week. Minimum Qualifications: 1.
Education · High school diploma or the equivalent. 2.
Experience · 5+ years office management experience. Automotive controller experience desirable. · Strong ledger, accounts receivable, payroll, income tax and banking working knowledge. Auto dealership accounting desirable. 3.
Certifications · Maintain valid driver’s license and MVR record within company policy requirements. 4.
Skills · Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making. · Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. · Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of other’s reactions and understanding why they react as they do. · Social Perceptiveness- Being aware of others’ reactions and understanding why they react as they do. · Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. · Information Ordering- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patters of numbers, letters, words, pictures, mathematical operations). · Resolving conflicts and negotiating with others- The ability to handle complaints, settle disputes and resolve grievances and conflicts or otherwise negotiating with others. 5.
Knowledge · Knowledge of Larry H. Miller Dealerships’ current company management systems desirable. · Interacting with Computers- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Knowledge of Microsoft Office products is required. · Administration and Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership technique, production methods, and coordination of people and resources. · Clerical- Administrative and clerical procedures and systems such as word processing, file and record management, and other office procedures and terminology. · English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to understand written sentences and paragraphs in work related documents. · Customer and Personal Service- Knowledge of principles and process for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. General Standards: To perform the job successfully, an individual should demonstrate the following competencies: Active Listening-
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adaptability
- Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Selective Attention
- Concentrate on a task over a period of time without being distracted. Making Decisions and Solving Problems
- Analyzing information and evaluating results to choose the best solution and solve problems. Interpersonal Skills
- Maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things. Management of Personnel Resources
- Motivating, developing, and directing people as they work, identifying the best people for the job. Leadership
- Ability to lead, take charge, and offer opinions and direction while setting an example of ethical practices for all employees. Compliance
- Understanding of and adherence to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners. Customer Service
- Providing excellent customer service through the defined Larry H. Miller processes which promote efficiencies, fairness and cost effectiveness. Ethics/Integrity
- Representing the Larry H. Miller Dealerships’ by conducting yourself in a professional and courteous manner that demonstrates integrity and avoiding actual or perceived conflicts of interest. Complying with company standards and business ethics. Oral Communication
- Clearly identifying and professionally expressing issues in positive or negative situations. Planning/Organizing
- Prioritizing and planning work activities and using time effectively. Quality
- Demonstrating accuracy and thoroughness and monitoring your work to ensure quality. Dependability
- Consistent, punctual attendance at work; following instructions; responding to management direction; and soliciting feedback to improve performance. Time Management
- The ability to integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and team. Safety and Security
- Observing safety and security procedures and using equipment and materials properly. Company management reserves the right to add to, change or retract portions of this job description. Employee is required to adhere to the qualifications, duties and conditions of any revised job description. About the company
Our Group of car dealerships located in Arizona, California, Colorado, Idaho, New Mexico, Utah and Washington serve all your automotive needs. Find your next car in 3 easy steps. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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Dual reporting to General Manager and Miller Automotive Operations Chief Financial Officer Essential Job Functions: 1.
Maximize Profit Retention, Financial Reporting and Personnel Administration. · Assist to achieve or exceed profit standards such as gross profit and applicable benchmarks which result in profitability and customer service satisfaction. · Assist General Manager and Miller Automotive Operations CFO with the financial affairs of the dealership and with preparation of financial analyses of operations, including interim and final financial statements with supporting schedules, for the guidance of management. · Oversee the activities of the Accounting Department for the accurate and timely dissemination of financial management reports including but not limited to, internal and external monthly financial statements, budges and annual audits. · Ensure accuracy and timely management of all aging components including billings; weekly funding reports and customer service; and quarter and year-end payroll closing including federal and state reports. · Analyze and secure all business licenses, off-site permits, purchase order systems, surety bonds and maintain tax records. · Establish departmental systems and procedures to ensure communication and adherence to all employment policies and OSHA requirements. · Discuss emerging compliance issues to ensure that management and employees are informed about compliance reporting systems, policies and practices. · Provide ongoing employee training on compliance related topics, policies or procedures. · Complete and maintain all Larry H. Miller Dealerships’ required training. · Handle all complaints, settle disputes and resolve grievances and conflicts, or otherwise negotiate with employees, customers and vendors within Larry H. Miller Dealership’s guidelines. · Maintain employee, customer and vendor confidence while protecting operations by exercising discretion when handling sensitive confidential information. · Maintain ability to handle job stress and effective interaction with others in the workplace. · Perform all other job duties as requested by management. 2.
Develop Employees · Effectively recruit, hire, train and manage qualified team members. · Ensure timely and effective management of dealership personnel to foster a progressive culture, which nurtures learning and ability to succeed. · Conform and educate employees on job expectations, all applicable and current company procedures and policies, federal, state and local regulations affecting operations. · Be the example of a team player through good attitude, professionalism and employee recognition to maintain positive employee morale. · Handle and resolve employee issues within Larry H. Miller Dealerships’ guidelines. · Ensure employee development and performance reviews are occurring on a regular basis. · Establish working hours, schedules, time off and vacations. · Maintain accurate job descriptions and communicate expectations with employees. 3.
Operate with Integrity · Demand the highest ethical standards from self and others. o Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H. Miller Dealerships’. · Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment. Physical Demands: · Work performed in a dealership setting due to the necessity to work in person with employees, customers and vendors. · Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers and move about facilities. · Required vision include close, vision, distance, peripheral and the ability to adjust focus. · Required to lift-up to a minimum of 5lbs. · Maintain regular attendance and timeliness as set forth within the work schedule designated by department supervisor/manager. · In general, this position is assigned regular business hours; however, it is typical to work more than 40 hours per week. Minimum Qualifications: 1.
Education · High school diploma or the equivalent. 2.
Experience · 5+ years office management experience. Automotive controller experience desirable. · Strong ledger, accounts receivable, payroll, income tax and banking working knowledge. Auto dealership accounting desirable. 3.
Certifications · Maintain valid driver’s license and MVR record within company policy requirements. 4.
Skills · Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making. · Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. · Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of other’s reactions and understanding why they react as they do. · Social Perceptiveness- Being aware of others’ reactions and understanding why they react as they do. · Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. · Information Ordering- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patters of numbers, letters, words, pictures, mathematical operations). · Resolving conflicts and negotiating with others- The ability to handle complaints, settle disputes and resolve grievances and conflicts or otherwise negotiating with others. 5.
Knowledge · Knowledge of Larry H. Miller Dealerships’ current company management systems desirable. · Interacting with Computers- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Knowledge of Microsoft Office products is required. · Administration and Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership technique, production methods, and coordination of people and resources. · Clerical- Administrative and clerical procedures and systems such as word processing, file and record management, and other office procedures and terminology. · English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to understand written sentences and paragraphs in work related documents. · Customer and Personal Service- Knowledge of principles and process for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. General Standards: To perform the job successfully, an individual should demonstrate the following competencies: Active Listening-
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adaptability
- Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Selective Attention
- Concentrate on a task over a period of time without being distracted. Making Decisions and Solving Problems
- Analyzing information and evaluating results to choose the best solution and solve problems. Interpersonal Skills
- Maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things. Management of Personnel Resources
- Motivating, developing, and directing people as they work, identifying the best people for the job. Leadership
- Ability to lead, take charge, and offer opinions and direction while setting an example of ethical practices for all employees. Compliance
- Understanding of and adherence to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners. Customer Service
- Providing excellent customer service through the defined Larry H. Miller processes which promote efficiencies, fairness and cost effectiveness. Ethics/Integrity
- Representing the Larry H. Miller Dealerships’ by conducting yourself in a professional and courteous manner that demonstrates integrity and avoiding actual or perceived conflicts of interest. Complying with company standards and business ethics. Oral Communication
- Clearly identifying and professionally expressing issues in positive or negative situations. Planning/Organizing
- Prioritizing and planning work activities and using time effectively. Quality
- Demonstrating accuracy and thoroughness and monitoring your work to ensure quality. Dependability
- Consistent, punctual attendance at work; following instructions; responding to management direction; and soliciting feedback to improve performance. Time Management
- The ability to integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and team. Safety and Security
- Observing safety and security procedures and using equipment and materials properly. Company management reserves the right to add to, change or retract portions of this job description. Employee is required to adhere to the qualifications, duties and conditions of any revised job description. About the company
Our Group of car dealerships located in Arizona, California, Colorado, Idaho, New Mexico, Utah and Washington serve all your automotive needs. Find your next car in 3 easy steps. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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