RWJBarnabas Health
Overview
Job Title: Patient Services Rep
Location: RWJBH Orthopedics JC MOB, 377 Jersey Avenue, Jersey City, NJ 07302
Department: MG Orthopedics - North
Req #: 0000220266
Status: Full-Time | Shift: Day | Pay Range: $20.18 - $25.34 per hour
Location details and benefits include vision insurance, paid time off, long term disability, tuition reimbursement.
Job Overview The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.
Location and Travel Location: Jersey City, New Jersey
Travel Requirements: Essex, Hudson, & Bergen County satellite offices for coverage; willing to travel regionally within 45 minutes of the anchor location.
Essential Functions
Performs patient check-in and check-out functions
Answers routine questions in person and over the telephone
Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
Creates and maintains health record information, files and organizes as needed
Coordinates with insurance providers and handles pre-authorizations and certifications as necessary
Qualifications Required:
High School Diploma or General Education Degree (GED)
Minimum of two (2) years front desk receptionist scheduler experience in busy multiple physician practice, including experience with electronic medical record system, scheduling appointments, answering busy phone lines, insurance verification, copays, check-in and checkout process
Understanding of disability forms, radiology and medication authorizations
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communications skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Preferred:
Associates Degree or Bachelor's Degree
Bilingual a plus
Previous medical receptionist experience or background in general office
Knowledge of EPIC system a plus
Scheduling
Shift Working: Monday-Friday, 8:30AM-5:00PM
Day Shift
Full-Time, 40 Hours Per Week
Benefits and Perks
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more
Legal and Equal Opportunity Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer
#J-18808-Ljbffr
Location: RWJBH Orthopedics JC MOB, 377 Jersey Avenue, Jersey City, NJ 07302
Department: MG Orthopedics - North
Req #: 0000220266
Status: Full-Time | Shift: Day | Pay Range: $20.18 - $25.34 per hour
Location details and benefits include vision insurance, paid time off, long term disability, tuition reimbursement.
Job Overview The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.
Location and Travel Location: Jersey City, New Jersey
Travel Requirements: Essex, Hudson, & Bergen County satellite offices for coverage; willing to travel regionally within 45 minutes of the anchor location.
Essential Functions
Performs patient check-in and check-out functions
Answers routine questions in person and over the telephone
Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
Creates and maintains health record information, files and organizes as needed
Coordinates with insurance providers and handles pre-authorizations and certifications as necessary
Qualifications Required:
High School Diploma or General Education Degree (GED)
Minimum of two (2) years front desk receptionist scheduler experience in busy multiple physician practice, including experience with electronic medical record system, scheduling appointments, answering busy phone lines, insurance verification, copays, check-in and checkout process
Understanding of disability forms, radiology and medication authorizations
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communications skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Preferred:
Associates Degree or Bachelor's Degree
Bilingual a plus
Previous medical receptionist experience or background in general office
Knowledge of EPIC system a plus
Scheduling
Shift Working: Monday-Friday, 8:30AM-5:00PM
Day Shift
Full-Time, 40 Hours Per Week
Benefits and Perks
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more
Legal and Equal Opportunity Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer
#J-18808-Ljbffr