Aimbridge Hospitality
Hyatt House Parsippany - Operations Manager OEM
Aimbridge Hospitality, Parsippany, New Jersey, United States
Overview
Hyatt House Parsippany - Operations Manager OEM Join to apply for the Hyatt House Parsippany - Operations Manager OEM role at Aimbridge Hospitality. This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$50,000.00/yr - $65,000.00/yr Responsibilities
The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Ensure guest satisfaction and the efficient operation of the hotel by supervising back of the house operating departments in the absence of the General Manager and/or the Manager on Duty. May assist the General Manager by focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of associates. Exempt associates are expected to work as much of each workday as necessary to complete job responsibilities. For OEM associates, overtime applies and is calculated accordingly. The Operations Manager OEM may function to support a number of areas at the property including: Housekeeping, Engineering/Maintenance, F&B, PBX, Bell staff, Front Office, and Banquets. Qualifications
At least 3 years progressive experience in a Rooms or F&B department in a hotel; or a 4-year college degree and at least 1 to 2 years' experience in a Rooms or F&B department at a Hotel; or a 2-year college degree and at least 2 years of experience in a Rooms or F&B department at a Hotel. Previous supervisory experience required. Proficient in Windows Operating Systems. Ability to evaluate and select among alternative courses of action quickly and accurately. Ability to work well in stressful, high-pressure situations and maintain composure under pressure. Effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Ability to assimilate complex information from disparate sources and adjust to meet constraints. Effective at listening, understanding, clarifying and resolving concerns and issues raised by co-workers and guests. Ability to work with and understand financial information and basic arithmetic functions. Ability to convey information and ideas clearly. Responsibilities (cont.)
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling varying with hotel needs. Maintain high standards of personal appearance and grooming, including compliance with dress code and nametag requirements. Comply with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with applicable certification requirements (Food Handlers, Alcohol Awareness, CPR & First Aid). In the absence of the General Manager, supervise and support Engineering and Housekeeping; work with Department Heads to understand each position and its impact on hotel operations. Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction; follow up on empowerment successes and opportunities with the appropriate Department Head. Assist the General Manager with financial reporting as required by Corporate; meet Corporate deadlines and those set by the General Manager. Participate in required M.O.D. coverage as scheduled. Ensure training in service standards is taking place in each department using effective training steps. Assist in recruiting, hiring and training for Guest Services as needed based on occupancy. Participate in weekly Front Desk meetings to address oversell settings and react accordingly. Help create a positive, team-oriented environment focused on guest satisfaction through employee development and motivation. Assist with Preventative Maintenance and Deep Cleaning programs through daily/weekly inspections with the Housekeeping Manager and Property Engineer. Ensure employees are attentive, friendly, courteous and efficient in interactions with guests and staff. Be familiar with S.O.P.s in all Operations departments; maintain professional relationships and open communication with managers, employees and other departments. Ensure fair and equitable treatment of all employees according to Aimbridge Hospitality S.O.P.s. Complete required corporate training modules and become certified to train those as required. Relocation to another property may be required for promotional opportunities. Be present in public areas during peak times to greet guests and offer assistance as needed. Maintain procedures for handling the hotel safe with regard to security. Attend all scheduled meetings that take place on the property when scheduled. Benefits
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information
Hyatt House Parsippany-East hotel is nestled in the quiet and beautifully landscaped Parsippany, NJ. Located just 35 miles outside New York City, our extended stay hotel offers guests modern, newly renovated guestrooms and a comfortable, convenient place to stay near Newark Airport, Morristown National Historical Park, Whippany Railway Museum, and Meadowlands Sports Complex. Guests will enjoy our many great amenities including free WiFi, parking, shuttle, breakfast and daily dining at the H Bar. They can unwind in outdoor pool, hot tub, and patio area or work up a sweat in fitness center.
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Hyatt House Parsippany - Operations Manager OEM Join to apply for the Hyatt House Parsippany - Operations Manager OEM role at Aimbridge Hospitality. This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$50,000.00/yr - $65,000.00/yr Responsibilities
The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Ensure guest satisfaction and the efficient operation of the hotel by supervising back of the house operating departments in the absence of the General Manager and/or the Manager on Duty. May assist the General Manager by focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of associates. Exempt associates are expected to work as much of each workday as necessary to complete job responsibilities. For OEM associates, overtime applies and is calculated accordingly. The Operations Manager OEM may function to support a number of areas at the property including: Housekeeping, Engineering/Maintenance, F&B, PBX, Bell staff, Front Office, and Banquets. Qualifications
At least 3 years progressive experience in a Rooms or F&B department in a hotel; or a 4-year college degree and at least 1 to 2 years' experience in a Rooms or F&B department at a Hotel; or a 2-year college degree and at least 2 years of experience in a Rooms or F&B department at a Hotel. Previous supervisory experience required. Proficient in Windows Operating Systems. Ability to evaluate and select among alternative courses of action quickly and accurately. Ability to work well in stressful, high-pressure situations and maintain composure under pressure. Effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Ability to assimilate complex information from disparate sources and adjust to meet constraints. Effective at listening, understanding, clarifying and resolving concerns and issues raised by co-workers and guests. Ability to work with and understand financial information and basic arithmetic functions. Ability to convey information and ideas clearly. Responsibilities (cont.)
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling varying with hotel needs. Maintain high standards of personal appearance and grooming, including compliance with dress code and nametag requirements. Comply with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with applicable certification requirements (Food Handlers, Alcohol Awareness, CPR & First Aid). In the absence of the General Manager, supervise and support Engineering and Housekeeping; work with Department Heads to understand each position and its impact on hotel operations. Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction; follow up on empowerment successes and opportunities with the appropriate Department Head. Assist the General Manager with financial reporting as required by Corporate; meet Corporate deadlines and those set by the General Manager. Participate in required M.O.D. coverage as scheduled. Ensure training in service standards is taking place in each department using effective training steps. Assist in recruiting, hiring and training for Guest Services as needed based on occupancy. Participate in weekly Front Desk meetings to address oversell settings and react accordingly. Help create a positive, team-oriented environment focused on guest satisfaction through employee development and motivation. Assist with Preventative Maintenance and Deep Cleaning programs through daily/weekly inspections with the Housekeeping Manager and Property Engineer. Ensure employees are attentive, friendly, courteous and efficient in interactions with guests and staff. Be familiar with S.O.P.s in all Operations departments; maintain professional relationships and open communication with managers, employees and other departments. Ensure fair and equitable treatment of all employees according to Aimbridge Hospitality S.O.P.s. Complete required corporate training modules and become certified to train those as required. Relocation to another property may be required for promotional opportunities. Be present in public areas during peak times to greet guests and offer assistance as needed. Maintain procedures for handling the hotel safe with regard to security. Attend all scheduled meetings that take place on the property when scheduled. Benefits
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information
Hyatt House Parsippany-East hotel is nestled in the quiet and beautifully landscaped Parsippany, NJ. Located just 35 miles outside New York City, our extended stay hotel offers guests modern, newly renovated guestrooms and a comfortable, convenient place to stay near Newark Airport, Morristown National Historical Park, Whippany Railway Museum, and Meadowlands Sports Complex. Guests will enjoy our many great amenities including free WiFi, parking, shuttle, breakfast and daily dining at the H Bar. They can unwind in outdoor pool, hot tub, and patio area or work up a sweat in fitness center.
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