Marco's Pizza (Marco's Franchising, LLC)
Shift Manager
Marco's Pizza (Marco's Franchising, LLC), Waterville, Ohio, United States, 43566
Join to apply for the
Shift Manager
role at
Marco’s Pizza (Marco’s Franchising, LLC)
Base pay range: $14.00/hr – $15.00/hr
About Us At
Marco’s , quality isn’t negotiable. We make our dough fresh in-store every day, use our signature sauce, and top every pizza with a special three‑cheese blend. We live by people‑first values, supporting our team members and giving back to our communities. Joining
Marco’s
means being part of a family that values quality, integrity, and community while creating memorable guest experiences every day.
We’re looking for someone who:
Is friendly and genuinely cares about the happiness of others
Takes accountability for their actions and takes pride in their work
Has a can‑do attitude and asks “what else can I do?”
Is a good teammate who provides—and values—honest feedback
Has a passion for making great guest experiences
Position Summary The
Shift Manager
will oversee daily store operations, support and guide team members, and ensure an exceptional guest experience during assigned shifts. The role combines leadership, hands‑on participation in food preparation and service, and accountability for food safety, cash handling, and workplace standards.
Essential Duties and Responsibilities
Supervise and support store crew across all workstations during shifts, including opening and closing the store and ensuring all food preparation is complete.
Perform all crew member tasks when needed (makeline, cut table, oven monitoring, packaging, order accuracy, and guest service).
Maintain a clean, safe, and organized store environment.
Monitor product quality and take corrective action when needed.
Coordinate with drivers and the store manager to ensure efficient and timely deliveries.
Manage cash handling procedures and balance registers accurately.
Ensure compliance with food safety, sanitation, and workplace safety standards.
Provide coaching, feedback, and guidance to team members to build skills and improve performance.
Assist with training new team members and setting clear expectations.
Handle shift‑related issues with professionalism and strong problem‑solving skills.
Communicate effectively with team members and guests to ensure smooth operations.
Multitask and adapt in a fast‑paced environment while maintaining a focus on guest satisfaction and accurate, quality products consistent with company standards.
Education and/or Work Experience Requirements Minimum Requirements
High School Diploma or equivalent
Must be at least 18 years of age
Valid driver’s license with a safe driving record
Ability to obtain and maintain any required food handler certifications
Strong communication, leadership, and interpersonal skills
Basic math and computer skills for cash handling and reporting
Ability to stand for extended periods (up to 10 hours per shift)
Ability to lift and carry up to 50 lbs.
Preferred
Previous experience in food service or restaurant operations, preferably in a leadership or supervisory role
Knowledge of food safety, sanitation regulations, and kitchen operations
Benefits of Joining Marco’s Team
Opportunities for career growth and advancement within Marco’s Pizza
Up to $5,250 tuition assistance through Bellevue and DeVry University
Medical, dental, vision, voluntary life, 401(k), and paid time off (PTO)
Training and development programs to help you succeed
A fun, supportive, and team‑oriented work environment
Employee Assistance Program (EAP), wellness initiatives, and employee discounts
Marco’s Slice of Support – a team‑funded program that provides financial help to team members facing unexpected hardships or emergencies
Apply Today Apply today to grow your future with a brand that values excellence in every role!
#J-18808-Ljbffr
Shift Manager
role at
Marco’s Pizza (Marco’s Franchising, LLC)
Base pay range: $14.00/hr – $15.00/hr
About Us At
Marco’s , quality isn’t negotiable. We make our dough fresh in-store every day, use our signature sauce, and top every pizza with a special three‑cheese blend. We live by people‑first values, supporting our team members and giving back to our communities. Joining
Marco’s
means being part of a family that values quality, integrity, and community while creating memorable guest experiences every day.
We’re looking for someone who:
Is friendly and genuinely cares about the happiness of others
Takes accountability for their actions and takes pride in their work
Has a can‑do attitude and asks “what else can I do?”
Is a good teammate who provides—and values—honest feedback
Has a passion for making great guest experiences
Position Summary The
Shift Manager
will oversee daily store operations, support and guide team members, and ensure an exceptional guest experience during assigned shifts. The role combines leadership, hands‑on participation in food preparation and service, and accountability for food safety, cash handling, and workplace standards.
Essential Duties and Responsibilities
Supervise and support store crew across all workstations during shifts, including opening and closing the store and ensuring all food preparation is complete.
Perform all crew member tasks when needed (makeline, cut table, oven monitoring, packaging, order accuracy, and guest service).
Maintain a clean, safe, and organized store environment.
Monitor product quality and take corrective action when needed.
Coordinate with drivers and the store manager to ensure efficient and timely deliveries.
Manage cash handling procedures and balance registers accurately.
Ensure compliance with food safety, sanitation, and workplace safety standards.
Provide coaching, feedback, and guidance to team members to build skills and improve performance.
Assist with training new team members and setting clear expectations.
Handle shift‑related issues with professionalism and strong problem‑solving skills.
Communicate effectively with team members and guests to ensure smooth operations.
Multitask and adapt in a fast‑paced environment while maintaining a focus on guest satisfaction and accurate, quality products consistent with company standards.
Education and/or Work Experience Requirements Minimum Requirements
High School Diploma or equivalent
Must be at least 18 years of age
Valid driver’s license with a safe driving record
Ability to obtain and maintain any required food handler certifications
Strong communication, leadership, and interpersonal skills
Basic math and computer skills for cash handling and reporting
Ability to stand for extended periods (up to 10 hours per shift)
Ability to lift and carry up to 50 lbs.
Preferred
Previous experience in food service or restaurant operations, preferably in a leadership or supervisory role
Knowledge of food safety, sanitation regulations, and kitchen operations
Benefits of Joining Marco’s Team
Opportunities for career growth and advancement within Marco’s Pizza
Up to $5,250 tuition assistance through Bellevue and DeVry University
Medical, dental, vision, voluntary life, 401(k), and paid time off (PTO)
Training and development programs to help you succeed
A fun, supportive, and team‑oriented work environment
Employee Assistance Program (EAP), wellness initiatives, and employee discounts
Marco’s Slice of Support – a team‑funded program that provides financial help to team members facing unexpected hardships or emergencies
Apply Today Apply today to grow your future with a brand that values excellence in every role!
#J-18808-Ljbffr