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Acosta Group

Senior Enterprise Systems Analyst – Blue Yonder Category Management

Acosta Group, Jacksonville, Florida, United States, 32290

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Senior Enterprise Systems Analyst – Blue Yonder Category Management Description

The Senior Enterprise Systems Analyst – Blue Yonder Category Management will play a key role in supporting, developing, and optimizing our Enterprise Application portfolio, with a primary focus on Space Management solutions powered by Blue Yonder. This position is responsible for delivering functional application support, configuring systems, and implementing new processes to enhance operational efficiency.

Key Responsibilities

The analyst will gather and analyze business requirements through collaboration with users, peers, external partners, and leadership. They will identify and recommend effective solutions that align with business objectives. They will create detailed reports, queries, business cases, and presentations to support informed decision‑making. The role requires a self‑starter who can work independently while engaging regularly with cross‑functional teams and receiving strategic guidance from leadership. Success depends on strong collaboration, accountability, and a results‑driven mindset.

Maintain and support the Blue Yonder Category Knowledge Base (CKB) suite and related modules.

Perform routine updates and minor upgrades to ensure system stability and performance.

Troubleshoot issues efficiently, identify root causes, and implement timely resolutions.

Collaborate with cross‑functional technical teams (Citrix, Desktop Virtualization, Database Administration) to resolve system challenges and enhance performance.

Partner with business teams to address issues related to Blue Yonder infrastructure, architecture, and environments.

Serve as a subject matter expert (SME) for Blue Yonder technologies, providing technical guidance to internal teams and stakeholders.

Stay current on Blue Yonder advancements and assess their potential impact on the existing environment.

Ensure adherence to security protocols and data protection standards.

Manage internal technical communications and support ticket resolution processes.

Qualifications Education & Experience

Bachelor’s degree in Information Technology or a related field.

Minimum seven (7) years of relevant experience in enterprise systems analysis or technical leadership roles.

Proven experience as a Blue Yonder Technical Lead or in a similar role managing the Blue Yonder Category Knowledge Base (CKB) suite.

Technical Expertise

Deep understanding of Blue Yonder Category Knowledge Base architecture, configuration, and customization, including:

Category Knowledge Base (CKB)

Space Planning

Floor Planning

Open Access

Data Manager

Image Server

Publishing Server

Batch Server

Database Commands

Planogram Generator

SA Pro

Proficiency in related technologies and platforms:

SQL, Oracle

Server Administration

Single Sign-On (SSO)

Windows OS

Batch Processing

VBA, Python, Power BI

Skills & Abilities

Demonstrated ability to perform system upgrades and updates within the Blue Yonder suite.

Strong diagnostic and troubleshooting skills for resolving complex technical issues.

Excellent attention to detail and analytical thinking.

Effective verbal and written communication skills.

Ability to work collaboratively across technical and business teams.

Certifications

Blue Yonder certifications are preferred.

About Us Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.

We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well‑being to help you reach your full potential. With programs designed to support a fulfilling work‑life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part‑time flexibility or full‑time career advancement.

Acosta Group is an equal‑opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com and include “Applicant Accommodation” in the subject line to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E‑Verify for validating the ability to work in the United States for all job candidates. For more information on your rights and obligations, see the provided link.

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Job Details Job Category: Administration

Position Type: Full time

Business Unit: Corporate

Salary Range: $72,600.00 – $95,000.00

Company: Acosta Services, Inc

Req ID: 15241

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