Hopper
Revenue Optimization Specialist (Hotels) - Atlanta/Nashville/Washington DC
Hopper, Atlanta, Georgia, United States, 30383
Revenue Optimization Specialist (Hotels) - Atlanta/Nashville/Washington DC
Pay: $50k - $65k / year Location: Atlanta/Georgia Employment type: Other Job Description
Must be located in Atlanta/Nashville/Washington DC
- The Revenue Optimization Specialist (Hopper Hotels) will be responsible for the day-to-day operational management of Hopper’s fast-growing portfolio of hotel partners. You will support a portfolio of existing partners and be accountable for their growth. You will build account plans, communicate performance data, understand the connectivity landscape available to Hopper and its hotel partners, and help optimize performance for your partners. This role requires a naturally curious individual who is prepared to identify, analyze, and solve a variety of challenges across a broad portfolio and use data to determine where to prioritize. You will be required to support the evolving needs of a fast-growing team, and the right candidate will enjoy working with partners, digging into data, and collaborating with internal teams. In this position you will:
Support a broad book of hotel business and be targeted on boosting your portfolio’s performance within the Hopper distribution channels. Create partner-specific account development plans and reporting. Build high-touch, consultative, and strong relationships with our hotels through regular and open communications. Analyze hotel performance and provide recommendations for improvement through the Hopper distribution channels. Track hotel performance and interactions within Salesforce. Share ideas and feedback on local trends including competitor insights, customer needs, sales, product, and marketing information. Take a proactive approach on customer success items and problem-solving. Own and develop the day-to-day relationships with your hotel partners and support the Hotel Supply Market Management team. Deliver quantitative results, business understanding, and strategic insights to partners. Understand pricing and availability metrics and ensure your partners are taking their fair share of sales. Work with Market Management to negotiate ad hoc promotions, marketing funds, and discounts from your partners. A strong candidate will demonstrate:
A “can-do” mindset and enthusiasm to own a series of varied problems. Proven ability to communicate across a large portfolio of hotel partners. Solid understanding of the business processes and their impact on the end consumer. A natural curiosity and ability to answer hard questions with data. A preference for action, testing, and reporting on all project performance. A natural ability to communicate and influence internal and external stakeholders. The ability to work with minimal guidance, be proactive, and handle ambiguity and the challenge of quickly evolving goals. Thrives in a dynamic and entrepreneurial environment where pushing limits is everyday business. 1-2 years of relevant work experience in the hospitality or relevant industry. Nice to have:
Experience with Salesforce or similar CRM. A background with online travel agencies or hotels revenue management teams. Knowledge of SQL, Tableau, or similar data visualization tools. Compensation & Benefits:
Well-funded and proven startup with large ambitions, competitive salary and sales incentive plan (Base salary range $50-65K based on experience). Home working environment. $300 one-time work from home stipend. 100% employer paid medical, dental, vision, disability, and life insurance plans. Unlimited PTO. Access to a 401k. More about Hopper:
At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.
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Pay: $50k - $65k / year Location: Atlanta/Georgia Employment type: Other Job Description
Must be located in Atlanta/Nashville/Washington DC
- The Revenue Optimization Specialist (Hopper Hotels) will be responsible for the day-to-day operational management of Hopper’s fast-growing portfolio of hotel partners. You will support a portfolio of existing partners and be accountable for their growth. You will build account plans, communicate performance data, understand the connectivity landscape available to Hopper and its hotel partners, and help optimize performance for your partners. This role requires a naturally curious individual who is prepared to identify, analyze, and solve a variety of challenges across a broad portfolio and use data to determine where to prioritize. You will be required to support the evolving needs of a fast-growing team, and the right candidate will enjoy working with partners, digging into data, and collaborating with internal teams. In this position you will:
Support a broad book of hotel business and be targeted on boosting your portfolio’s performance within the Hopper distribution channels. Create partner-specific account development plans and reporting. Build high-touch, consultative, and strong relationships with our hotels through regular and open communications. Analyze hotel performance and provide recommendations for improvement through the Hopper distribution channels. Track hotel performance and interactions within Salesforce. Share ideas and feedback on local trends including competitor insights, customer needs, sales, product, and marketing information. Take a proactive approach on customer success items and problem-solving. Own and develop the day-to-day relationships with your hotel partners and support the Hotel Supply Market Management team. Deliver quantitative results, business understanding, and strategic insights to partners. Understand pricing and availability metrics and ensure your partners are taking their fair share of sales. Work with Market Management to negotiate ad hoc promotions, marketing funds, and discounts from your partners. A strong candidate will demonstrate:
A “can-do” mindset and enthusiasm to own a series of varied problems. Proven ability to communicate across a large portfolio of hotel partners. Solid understanding of the business processes and their impact on the end consumer. A natural curiosity and ability to answer hard questions with data. A preference for action, testing, and reporting on all project performance. A natural ability to communicate and influence internal and external stakeholders. The ability to work with minimal guidance, be proactive, and handle ambiguity and the challenge of quickly evolving goals. Thrives in a dynamic and entrepreneurial environment where pushing limits is everyday business. 1-2 years of relevant work experience in the hospitality or relevant industry. Nice to have:
Experience with Salesforce or similar CRM. A background with online travel agencies or hotels revenue management teams. Knowledge of SQL, Tableau, or similar data visualization tools. Compensation & Benefits:
Well-funded and proven startup with large ambitions, competitive salary and sales incentive plan (Base salary range $50-65K based on experience). Home working environment. $300 one-time work from home stipend. 100% employer paid medical, dental, vision, disability, and life insurance plans. Unlimited PTO. Access to a 401k. More about Hopper:
At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.
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