Legal Intake Professionals, LLC
Full Time Legal Intake Specialist - Split - NRH
Legal Intake Professionals, LLC, North Richland Hills, Texas, United States, 76180
Overview
Full Time Legal Intake Specialist We're looking for dedicated and empathetic professionals to join our team as Intake Specialists. This role is a perfect fit for someone who excels at customer service and loves helping others. You will be responsible for handling a high volume of calls, ensuring each one is met with careful attention, a friendly voice, and a deep sense of empathy. This is an in-office position. This is your chance to make a difference from day one. Youll use your sharp listening skills to gather information and your quick typing abilities to document interactions accurately. What we care about most is your can-do attitude and your genuine dedication to helping people. No need for prior customer service experience – we provide all the training youll need to succeed. If youre bilingual, particularly in Spanish, thats a fantastic bonus. This position is all about building relationships. Youll be the first friendly voice our clients encounter, and we count on you to set the tone. While youll manage a high volume of calls, the key is to connect with each person on a personal level. Youll use your sharp listening skills to understand their needs and provide the supportive, professional experience they deserve, all while being the foundation of our client relationships. We believe that our team is at its best when it reflects the communities we serve. At Legal Intake Professionals, we are dedicated to building a diverse and inclusive workplace where every employee feels they belong. We are proud of the unique perspectives and experiences each team member brings, and we actively work to create an environment where these differences are celebrated. Our commitment to inclusion isn't just a policy – it's woven into our culture, ensuring that everyone has the support and opportunity to grow and succeed together. Qualifications
Good verbal and written communication skills, specifically: spelling, grammar, and diction A professional phone voice that shows customer care and concern Active-listening skills to ensure client information is gathered correctly and fully The ability to ask appropriate questions The ability to converse with various personalities and to collect pertinent details to determine viability of their claims Accurate and fast typing skills PC/Computer skills in a Microsoft Windows environment A flexible schedule, including nights, weekends, and holidays A High School Diploma or GED, and must be 18 years of age Were not just offering a position; were offering a career path. Were looking for individuals who want to grow with our company for the long haul. We believe in sharing our success, and our Employee Stock Ownership Plan (ESOP) and comprehensive retirement benefits are at testament to our commitment to our teams financial future. Benefits for Full Time Employees Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: English: $17/Hr Spanish: $19/Hr Shifts Offered: Split shift - Full Time, 40 hours
Monday, Wednesday, Thursday, Friday: 7am-11am & 3pm-7pm, Sunday: 9am-6pm
You must be available to work a Saturday OR Sunday each week You must be very punctual with great attendance. Training starts on 11/27/25, Monday-Friday 8am-5pm CST, for two weeks: one week of classroom training and one week of Training Bay. Permanent schedule will go in effect Sunday, 11/30/25. Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
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Full Time Legal Intake Specialist We're looking for dedicated and empathetic professionals to join our team as Intake Specialists. This role is a perfect fit for someone who excels at customer service and loves helping others. You will be responsible for handling a high volume of calls, ensuring each one is met with careful attention, a friendly voice, and a deep sense of empathy. This is an in-office position. This is your chance to make a difference from day one. Youll use your sharp listening skills to gather information and your quick typing abilities to document interactions accurately. What we care about most is your can-do attitude and your genuine dedication to helping people. No need for prior customer service experience – we provide all the training youll need to succeed. If youre bilingual, particularly in Spanish, thats a fantastic bonus. This position is all about building relationships. Youll be the first friendly voice our clients encounter, and we count on you to set the tone. While youll manage a high volume of calls, the key is to connect with each person on a personal level. Youll use your sharp listening skills to understand their needs and provide the supportive, professional experience they deserve, all while being the foundation of our client relationships. We believe that our team is at its best when it reflects the communities we serve. At Legal Intake Professionals, we are dedicated to building a diverse and inclusive workplace where every employee feels they belong. We are proud of the unique perspectives and experiences each team member brings, and we actively work to create an environment where these differences are celebrated. Our commitment to inclusion isn't just a policy – it's woven into our culture, ensuring that everyone has the support and opportunity to grow and succeed together. Qualifications
Good verbal and written communication skills, specifically: spelling, grammar, and diction A professional phone voice that shows customer care and concern Active-listening skills to ensure client information is gathered correctly and fully The ability to ask appropriate questions The ability to converse with various personalities and to collect pertinent details to determine viability of their claims Accurate and fast typing skills PC/Computer skills in a Microsoft Windows environment A flexible schedule, including nights, weekends, and holidays A High School Diploma or GED, and must be 18 years of age Were not just offering a position; were offering a career path. Were looking for individuals who want to grow with our company for the long haul. We believe in sharing our success, and our Employee Stock Ownership Plan (ESOP) and comprehensive retirement benefits are at testament to our commitment to our teams financial future. Benefits for Full Time Employees Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: English: $17/Hr Spanish: $19/Hr Shifts Offered: Split shift - Full Time, 40 hours
Monday, Wednesday, Thursday, Friday: 7am-11am & 3pm-7pm, Sunday: 9am-6pm
You must be available to work a Saturday OR Sunday each week You must be very punctual with great attendance. Training starts on 11/27/25, Monday-Friday 8am-5pm CST, for two weeks: one week of classroom training and one week of Training Bay. Permanent schedule will go in effect Sunday, 11/30/25. Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
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