Del Monte Hotel Management LLC in
Location: Fairlind Inn by Marriott Webster, 915 Hard Road, Webster, NY 14580, USA
Description Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a
Front Desk Clerk .
You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home.
Responsibilities
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake-up calls.
Handle guest mail and messages.
Perform check-out services.
Open and close shifts making cash drops as necessary.
Maintain market stock and coffee area as needed.
Provide information pertaining to hours and available services of the hotel (restaurant, lounge, room service).
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
Schedule shuttle runs for guests (hotels with shuttle only).
Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
Perform laundry duties as needed (Fairfield Inn only).
Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).
Qualifications
1 to 3 months related experience or high school diploma or GED or equivalent combination of education and experience.
Solid organizational, time-management and prioritization skills.
Exceptional customer service skills.
Ability to multi-task in a fast-paced environment.
Basic computer and administrative skills.
Availability to work a flexible schedule.
Maintain a valid Driver’s License from the state where you reside with no major violations.
Behavioral Attributes
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well.
Team Player:
Works well as a member of a group.
Flexibility:
Inspired to perform well when granted the ability to set your own schedule and goals.
Growth Opportunities:
Inspired to perform well by the chance to take on more responsibility.
Compensation
Compensation $15.50 - $15.75 per hour.
Comprehensive benefit packages for full-time positions.
Hotel room discounts at our locations around the globe.
Discounts on food and beverages.
Professional development and advancement opportunities.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Description Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a
Front Desk Clerk .
You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home.
Responsibilities
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake-up calls.
Handle guest mail and messages.
Perform check-out services.
Open and close shifts making cash drops as necessary.
Maintain market stock and coffee area as needed.
Provide information pertaining to hours and available services of the hotel (restaurant, lounge, room service).
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
Schedule shuttle runs for guests (hotels with shuttle only).
Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
Perform laundry duties as needed (Fairfield Inn only).
Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).
Qualifications
1 to 3 months related experience or high school diploma or GED or equivalent combination of education and experience.
Solid organizational, time-management and prioritization skills.
Exceptional customer service skills.
Ability to multi-task in a fast-paced environment.
Basic computer and administrative skills.
Availability to work a flexible schedule.
Maintain a valid Driver’s License from the state where you reside with no major violations.
Behavioral Attributes
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well.
Team Player:
Works well as a member of a group.
Flexibility:
Inspired to perform well when granted the ability to set your own schedule and goals.
Growth Opportunities:
Inspired to perform well by the chance to take on more responsibility.
Compensation
Compensation $15.50 - $15.75 per hour.
Comprehensive benefit packages for full-time positions.
Hotel room discounts at our locations around the globe.
Discounts on food and beverages.
Professional development and advancement opportunities.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr