Michaels Stores
Overview
Store - Cleveland, TN Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination
Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events. Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. Communicate events with clients and store team members. Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. Adjust plans and events based on client’s feedback and needs. Create backup or emergency plans to be executed as needed. Ensure client satisfaction for scheduled events. Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience
Help customers shop, locate products, and provide them with solutions. Provide fast and friendly checkout experience. Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. Educate customers on Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in the truck unload, stocking and planogram (POGs) processes. Complete merchandise recovery and maintenance. Perform Store in Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members. Cross trained in Custom Framing selling and production. Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms. Qualifications and Skills
Energetic and enthusiastic personality with the ability to engage guests of all ages. Ability to handle job stress and interact effectively with others. Excellent people skills and strong communication (written, verbal, nonverbal) abilities. Experience working with children and coordinating children’s events. Organizational, interpersonal, and creative problem-solving skills. Retail and/or customer service experience required. Cross training in related store functions is a plus. Physical Requirements and Work Environment
Ability to remain standing for long periods and move throughout the store. Regular bending, lifting, carrying, reaching, and stretching; lifting heavy boxes and accessing high shelves by ladder or similar equipment. Maintain a climate-controlled public retail store environment; some stock rooms may not be climate controlled; some outdoor work if assigned. Work hours may include nights, weekends, and early mornings. Company Information and EEO
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. We operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. Michaels is an Equal Opportunity Employer. We provide accommodations in accordance with applicable laws. For more information, visit www.michaels.com. Our benefits include health insurance, paid time off, employee discounts, and more. For more information, visit mikbenefits.com. Job Details
Seniority level: Entry level Employment type: Part-time Job function: Management and Manufacturing Industry: Retail Referrals increase your chances of interviewing at Michaels Stores. Get notified about new Event Coordinator jobs in Cleveland, TN.
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Store - Cleveland, TN Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination
Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events. Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. Communicate events with clients and store team members. Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. Adjust plans and events based on client’s feedback and needs. Create backup or emergency plans to be executed as needed. Ensure client satisfaction for scheduled events. Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience
Help customers shop, locate products, and provide them with solutions. Provide fast and friendly checkout experience. Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. Educate customers on Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in the truck unload, stocking and planogram (POGs) processes. Complete merchandise recovery and maintenance. Perform Store in Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members. Cross trained in Custom Framing selling and production. Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms. Qualifications and Skills
Energetic and enthusiastic personality with the ability to engage guests of all ages. Ability to handle job stress and interact effectively with others. Excellent people skills and strong communication (written, verbal, nonverbal) abilities. Experience working with children and coordinating children’s events. Organizational, interpersonal, and creative problem-solving skills. Retail and/or customer service experience required. Cross training in related store functions is a plus. Physical Requirements and Work Environment
Ability to remain standing for long periods and move throughout the store. Regular bending, lifting, carrying, reaching, and stretching; lifting heavy boxes and accessing high shelves by ladder or similar equipment. Maintain a climate-controlled public retail store environment; some stock rooms may not be climate controlled; some outdoor work if assigned. Work hours may include nights, weekends, and early mornings. Company Information and EEO
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. We operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. Michaels is an Equal Opportunity Employer. We provide accommodations in accordance with applicable laws. For more information, visit www.michaels.com. Our benefits include health insurance, paid time off, employee discounts, and more. For more information, visit mikbenefits.com. Job Details
Seniority level: Entry level Employment type: Part-time Job function: Management and Manufacturing Industry: Retail Referrals increase your chances of interviewing at Michaels Stores. Get notified about new Event Coordinator jobs in Cleveland, TN.
#J-18808-Ljbffr