Clair Tappaan Lodge
Front Desk Associate / Reservations Agent
Join to apply for the
Front Desk Associate / Reservations Agent
role at
Clair Tappaan Lodge . Overview
Base pay range: $25.00/hr - $25.00/hr. Responsible for guest relations, check-in/out, handling inquiries, making or modifying reservations, and providing recommendations to enhance the guest stay. May assist other departments as needed to ensure a pleasant and comfortable experience. Responsibilities
Provide a welcoming environment at all times Courteous phone etiquette Computer literacy Communicate with guests professionally Maintain an energetic and outgoing personality Handle cash and credit cards accurately Demonstrate teamwork Protect guest information and ensure privacy Attempt to resolve complaints promptly and take ownership Complete all Brand and Company Training in a timely manner Strive to achieve 100% guest satisfaction Education, Experience, and Other Requirements
Required
Flexibility to work shifts and report as scheduled Ability to work with little supervision while meeting high-performance standards Excellent organization skills Ability to follow instructions High School Diploma or GED Preferred
AA or Bachelor's Degree Work experience in customer service in hospitality Experience with hotel operation systems Employee Benefits
Employer Matching 401K Retirement Plan Medical Insurance Dental Insurance Vision Insurance Free life insurance Vacation Pay Holiday Pay About the Employer
Aperture Hotels is an established hotel management company with a portfolio including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, and more. We offer a dynamic work environment with opportunities for growth and a respectful, team-oriented culture. We value transparency, curiosity, growth, value creation for stakeholders, and commitment. Equal Opportunity Employer
Employment and job discrimination are prohibited by federal and state laws, including Title VII, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. For more information, visit www.eeoc.gov. Seniority level
Entry level Employment type
Full-time Job function
Other Hospitality Referrals increase your chances of interviewing at Clair Tappaan Lodge. Get notified about new Front Desk Associate jobs in Norden, CA.
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Join to apply for the
Front Desk Associate / Reservations Agent
role at
Clair Tappaan Lodge . Overview
Base pay range: $25.00/hr - $25.00/hr. Responsible for guest relations, check-in/out, handling inquiries, making or modifying reservations, and providing recommendations to enhance the guest stay. May assist other departments as needed to ensure a pleasant and comfortable experience. Responsibilities
Provide a welcoming environment at all times Courteous phone etiquette Computer literacy Communicate with guests professionally Maintain an energetic and outgoing personality Handle cash and credit cards accurately Demonstrate teamwork Protect guest information and ensure privacy Attempt to resolve complaints promptly and take ownership Complete all Brand and Company Training in a timely manner Strive to achieve 100% guest satisfaction Education, Experience, and Other Requirements
Required
Flexibility to work shifts and report as scheduled Ability to work with little supervision while meeting high-performance standards Excellent organization skills Ability to follow instructions High School Diploma or GED Preferred
AA or Bachelor's Degree Work experience in customer service in hospitality Experience with hotel operation systems Employee Benefits
Employer Matching 401K Retirement Plan Medical Insurance Dental Insurance Vision Insurance Free life insurance Vacation Pay Holiday Pay About the Employer
Aperture Hotels is an established hotel management company with a portfolio including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, and more. We offer a dynamic work environment with opportunities for growth and a respectful, team-oriented culture. We value transparency, curiosity, growth, value creation for stakeholders, and commitment. Equal Opportunity Employer
Employment and job discrimination are prohibited by federal and state laws, including Title VII, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. For more information, visit www.eeoc.gov. Seniority level
Entry level Employment type
Full-time Job function
Other Hospitality Referrals increase your chances of interviewing at Clair Tappaan Lodge. Get notified about new Front Desk Associate jobs in Norden, CA.
#J-18808-Ljbffr