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Crunch Fitness

Front Desk Associate (Full Time)

Crunch Fitness, Cincinnati, Ohio, United States, 45208

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Overview Position Title: Front Desk

Reports to: Manager

Compensation: Minimum wage

Requirements

Fluent in English

Proficient reading and writing skills

Computer Skills

Shift schedule 4:45a-11a/1p Mon-Fri

6:45a-2p Sat-Sun

4p/6p-12:30a Mon-Thurs

2p-9:30p Sat-Sun

Special Skills

Strong customer service skills

Responsibilities

Membership Sales.

Greet all members & guests with a smile and wish them well as they exit the club.

Check in all members and guests in accordance with company procedures.

Facilitate any messages on club software at member check-in.

Answer phones in courteous, helpful, professional manner.

Communicate special events to members and guests.

Maintain an atmosphere which makes members feel welcome.

Facilitate all member requests or forward to a manager.

Maintain professional disposition at all times.

Sell retail products.

Schedule member services: tanning, etc.

Facilitate payment of member services in accordance with company procedures.

Know club facility, services, and schedules.

Maintain a clean and organized work area.

Assist in all projects as delegated by club management.

Follow all policies and procedures in the Employee Handbook.

Opening and closing duties.

Meetings

Monthly or Weekly Department Meetings

Employee Training Meetings

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