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Integral Hospitality Solutions, LLC

Front Desk/Night Audit - Fairfield Inn & Suites - Duncan

Integral Hospitality Solutions, LLC, Oklahoma City, Oklahoma, United States

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Overview

We are seeking a Front Desk/Night Audit to become a part of our team! The Fairfield Inn & Suites is the premier hotel in Duncan! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities

Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments Qualifications

Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills Must be willing to work nights, weekends and holidays! Seniority level

Entry level Employment type

Full-time Job function

Management and Manufacturing Industries

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