County of Monterey
Social Worker II – County of Monterey
Position Information
Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned.
Working under general direction, Social Worker II is the journey level in the Social Worker series. Employees at this level are expected to carry a full caseload of moderately difficult cases requiring greater skill and depth of job knowledge in assessing problem situations and formulating plans for service. Typical assignments are within child welfare and adult services programs. However, at the agency's discretion, Social Worker II may be assigned to employment services to perform social services case work for employment services clients as required by department needs. Employees work with a high degree of independence in administering services and in using agency or community resources. Some positions may determine initial and continuing eligibility for one or more aid programs.
Social Worker II differs from Social Worker III in that the latter is the advanced journey level, assigned the more complex cases, specialized functions and/or leadworker duties.
Supported Supervision Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher‑level supervisor or manager.
Duties
Conducts interviews with clients, family members, and others in their home, in the office, or via telephone to assess the basic social, physical, and mental needs of clients and obtain health information in order to identify and provide social services
Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment
Assesses reports of suspected abuse; may be required to work on‑call; may provide information to law enforcement or district attorneys
Develops and carries out culturally sensitive non‑complex to moderate treatment plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish case plan goals
Refers clients to other staff members, or to community resources for direct and intensive services and specialized counseling as necessary; advocates on the clients’ behalf for most appropriate services including enabling services
Assists applicants and recipients in utilizing available resources
Interprets policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility
Makes home visits in connection with casework assignments
Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers
May testify in court
May be assigned to specialized functions
Participates in in‑service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence
Receives casework consultation from professionally trained staff members
Provides community outreach for various agency programs
Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics
Performs related duties as assigned
Carrying a caseload that includes cases with issues of moderate difficulty
Counseling or supporting clients with complex or specialized needs; provides crisis intervention
Providing self‑help information, education, and services; works with client and caregivers to develop and improve caregiving and independent living skills
Obtaining and evaluating policy, medical, and psychological reports
May serve as mentor to staff, orients staff, provides training and guidance on cases
Minimum Qualifications
One (1) year of full‑time experience performing entry‑level social work case management in the Social Worker I classification in an Interagency Merit System (IMS) county; OR
One (1) year of full‑time social work case management experience AND thirty (30) college semester units or forty‑five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty‑two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science.
Examples of qualifying social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.
Knowledge and Ability Applicants should possess knowledge of principles and practices of organization, workload management, time management, note‑taking, report writing, interview techniques, socio‑economic conditions, basic principles of individual and group behavior, current issues in the field of social welfare, public welfare programs, and relevant laws and regulations. Ability to learn agency programs and procedures, organize work, establish relationships, communicate effectively, analyze situations, interpret regulations, exercise discretion, maintain confidentiality, work in emotionally charged settings, use computer technology, and provide constructive feedback is required.
Employment Details Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: Government Administration
Benefits and Compensation Merit System Services does not determine benefits or salaries. For more information about benefits or salaries, please visit the County of Monterey human resources department.
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Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned.
Working under general direction, Social Worker II is the journey level in the Social Worker series. Employees at this level are expected to carry a full caseload of moderately difficult cases requiring greater skill and depth of job knowledge in assessing problem situations and formulating plans for service. Typical assignments are within child welfare and adult services programs. However, at the agency's discretion, Social Worker II may be assigned to employment services to perform social services case work for employment services clients as required by department needs. Employees work with a high degree of independence in administering services and in using agency or community resources. Some positions may determine initial and continuing eligibility for one or more aid programs.
Social Worker II differs from Social Worker III in that the latter is the advanced journey level, assigned the more complex cases, specialized functions and/or leadworker duties.
Supported Supervision Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher‑level supervisor or manager.
Duties
Conducts interviews with clients, family members, and others in their home, in the office, or via telephone to assess the basic social, physical, and mental needs of clients and obtain health information in order to identify and provide social services
Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment
Assesses reports of suspected abuse; may be required to work on‑call; may provide information to law enforcement or district attorneys
Develops and carries out culturally sensitive non‑complex to moderate treatment plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish case plan goals
Refers clients to other staff members, or to community resources for direct and intensive services and specialized counseling as necessary; advocates on the clients’ behalf for most appropriate services including enabling services
Assists applicants and recipients in utilizing available resources
Interprets policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility
Makes home visits in connection with casework assignments
Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers
May testify in court
May be assigned to specialized functions
Participates in in‑service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence
Receives casework consultation from professionally trained staff members
Provides community outreach for various agency programs
Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics
Performs related duties as assigned
Carrying a caseload that includes cases with issues of moderate difficulty
Counseling or supporting clients with complex or specialized needs; provides crisis intervention
Providing self‑help information, education, and services; works with client and caregivers to develop and improve caregiving and independent living skills
Obtaining and evaluating policy, medical, and psychological reports
May serve as mentor to staff, orients staff, provides training and guidance on cases
Minimum Qualifications
One (1) year of full‑time experience performing entry‑level social work case management in the Social Worker I classification in an Interagency Merit System (IMS) county; OR
One (1) year of full‑time social work case management experience AND thirty (30) college semester units or forty‑five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty‑two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science.
Examples of qualifying social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.
Knowledge and Ability Applicants should possess knowledge of principles and practices of organization, workload management, time management, note‑taking, report writing, interview techniques, socio‑economic conditions, basic principles of individual and group behavior, current issues in the field of social welfare, public welfare programs, and relevant laws and regulations. Ability to learn agency programs and procedures, organize work, establish relationships, communicate effectively, analyze situations, interpret regulations, exercise discretion, maintain confidentiality, work in emotionally charged settings, use computer technology, and provide constructive feedback is required.
Employment Details Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: Government Administration
Benefits and Compensation Merit System Services does not determine benefits or salaries. For more information about benefits or salaries, please visit the County of Monterey human resources department.
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