Archdiocese of San Antonio Careers
Bilingual Intake Specialist - St. PJ's Children's Home
Archdiocese of San Antonio Careers, San Antonio, Texas, United States, 78208
Overview
The Mission of St. PJ's Children's Home is to be a safe and loving refuge for children in crisis and to accompany them on their journey to healing and wholeness, breaking the cycle of abuse and neglect one child at a time. Summary
Under the general direction of the Lead Case Manager, the Intake Specialist is responsible for coordinating and implementing intake services for UAC in accordance with agency policy, TDFPS Minimum Standards and ORR Policy. The Intake Specialist must be on-call based upon programmatic needs to ensure that the intake process is completed for each UAC placed at St. PJ’s. The Intake Specialist promotes best practice and facilitates the optimum delivery of quality trauma informed care and case management services to UAC. Position Responsibilities
Managing the UAC Portal Capacity to ensure accurate counts of UAC in care, UAC pending placement, and closed beds Responding to incoming placement confirmation emails and/or calls in a timely manner Working collaboratively with ORR intakes to ensure that the UAC referral process is conducted Communicating information about incoming UAC to program staff and keeping them aware of arrival dates/times Conducting intake interviews and orientation, and assessing client needs and strengths Complete intake and orientation interviews and process within required timeframes Assisting with case manager assignment to ensure all UAC are effectively assigned within the allotted time frame Completing documentation in the UAC case file and entering required information in the UAC portal within required timeframes Adapting to changing program needs to include work in the evenings, weekends and holidays as needed Actively participating in the enhancement and/or improvement of the living and working environment for residents and employees Attending administrative staff meetings, staff retreats, and other team building activities as scheduled Demonstrating proficiency in knowledge of agency policy, DFPS Minimum Standards and ORR Policy Demonstrating knowledge and sensitivity of cultural norms, values and heritage Assuming ON-CALL duties after regular business hours, including nights, weekends and holidays Must be sensitive to the service population’s cultural and socioeconomic characteristics Adhering to safety training and protocols on a daily basis, and taking precautionary measures to ensure the safety and well-being of self, others Responsible for protecting the confidentiality of information or material obtained in the service with the organization, including client names, services rendered, donors, investigations, and financial information Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory Every employee is expected to take a solution-oriented approach and promote collaboration in line with the Mission and Vision Attendance and successful completion of a 10-day New Employee Orientation is mandated; non-completion may result in termination Other duties as assigned Competencies
Adaptability — Ability to adjust to changing conditions and remain committed to excellence Advocacy — Ability to support and engage in behavior that addresses systemic barriers in a fast-paced environment Teamwork — Ability to listen and respond constructively with others, fostering collaboration and team success Communication — Ability to share information clearly with diverse audiences (verbal and/or written) Thoroughness — Ability to provide great care and attention to detail while meeting deadlines Minimum Qualifications
Education: Bachelor’s degree in behavioral science, human services, social services or related field Experience: Child welfare and/or case management experience is strongly recommended License and Credentials: Reliable transportation; Valid driver’s license; Valid vehicle insurance Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children. Vaccination requirements: Varicella, MMR, DTaP/TDap, and Influenza as specified by policy. Minimum Knowledge And Skills
Computer literate with working knowledge of Microsoft Word, Excel and various web-based databases Strong analytical and organizational skills Ability to read and interpret policy, procedures and standards Detail oriented, self-motivated, able to work independently and on a team Strong written and verbal communication skills Critical thinking and problem solving skills Ability to remain calm in crisis situations Bilingual: Fluent in English/Spanish (reading, writing, speaking, and comprehension) Travel Requirements
0% local travel; 0% overnight travel Physical Demands
Refer to the material below for frequency guidelines: C = Constantly, F = Frequently, O = Occasionally, R = Rarely Physical Demands Frequency: Lifting up to 10 pounds F; Sitting F; Walking F; Running O; Standing F; Pushing F; Bending F; Balancing F; Squatting F; Climbing F; Reaching above/below shoulder height F; Driving F; Stooping F; Pulling F; Talking F; Hearing F; Crawling O Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions. Management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change. This is a Grant funded position and salary is dependent on funding availability. The position can be eliminated at any time because of lack of funding to support this position. St. PJ’s Children’s Home is an Equal Opportunity Employer. To view this and other employment opportunities please visit The Archdiocese of San Antonio website at www.stpjhome.org. You must apply through the website and complete the application and upload your resume. No phone calls please. If chosen for an interview, you will be contacted. Seniority level
Entry level Employment type
Full-time Job function
Other Industries Religious Institutions
#J-18808-Ljbffr
The Mission of St. PJ's Children's Home is to be a safe and loving refuge for children in crisis and to accompany them on their journey to healing and wholeness, breaking the cycle of abuse and neglect one child at a time. Summary
Under the general direction of the Lead Case Manager, the Intake Specialist is responsible for coordinating and implementing intake services for UAC in accordance with agency policy, TDFPS Minimum Standards and ORR Policy. The Intake Specialist must be on-call based upon programmatic needs to ensure that the intake process is completed for each UAC placed at St. PJ’s. The Intake Specialist promotes best practice and facilitates the optimum delivery of quality trauma informed care and case management services to UAC. Position Responsibilities
Managing the UAC Portal Capacity to ensure accurate counts of UAC in care, UAC pending placement, and closed beds Responding to incoming placement confirmation emails and/or calls in a timely manner Working collaboratively with ORR intakes to ensure that the UAC referral process is conducted Communicating information about incoming UAC to program staff and keeping them aware of arrival dates/times Conducting intake interviews and orientation, and assessing client needs and strengths Complete intake and orientation interviews and process within required timeframes Assisting with case manager assignment to ensure all UAC are effectively assigned within the allotted time frame Completing documentation in the UAC case file and entering required information in the UAC portal within required timeframes Adapting to changing program needs to include work in the evenings, weekends and holidays as needed Actively participating in the enhancement and/or improvement of the living and working environment for residents and employees Attending administrative staff meetings, staff retreats, and other team building activities as scheduled Demonstrating proficiency in knowledge of agency policy, DFPS Minimum Standards and ORR Policy Demonstrating knowledge and sensitivity of cultural norms, values and heritage Assuming ON-CALL duties after regular business hours, including nights, weekends and holidays Must be sensitive to the service population’s cultural and socioeconomic characteristics Adhering to safety training and protocols on a daily basis, and taking precautionary measures to ensure the safety and well-being of self, others Responsible for protecting the confidentiality of information or material obtained in the service with the organization, including client names, services rendered, donors, investigations, and financial information Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory Every employee is expected to take a solution-oriented approach and promote collaboration in line with the Mission and Vision Attendance and successful completion of a 10-day New Employee Orientation is mandated; non-completion may result in termination Other duties as assigned Competencies
Adaptability — Ability to adjust to changing conditions and remain committed to excellence Advocacy — Ability to support and engage in behavior that addresses systemic barriers in a fast-paced environment Teamwork — Ability to listen and respond constructively with others, fostering collaboration and team success Communication — Ability to share information clearly with diverse audiences (verbal and/or written) Thoroughness — Ability to provide great care and attention to detail while meeting deadlines Minimum Qualifications
Education: Bachelor’s degree in behavioral science, human services, social services or related field Experience: Child welfare and/or case management experience is strongly recommended License and Credentials: Reliable transportation; Valid driver’s license; Valid vehicle insurance Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children. Vaccination requirements: Varicella, MMR, DTaP/TDap, and Influenza as specified by policy. Minimum Knowledge And Skills
Computer literate with working knowledge of Microsoft Word, Excel and various web-based databases Strong analytical and organizational skills Ability to read and interpret policy, procedures and standards Detail oriented, self-motivated, able to work independently and on a team Strong written and verbal communication skills Critical thinking and problem solving skills Ability to remain calm in crisis situations Bilingual: Fluent in English/Spanish (reading, writing, speaking, and comprehension) Travel Requirements
0% local travel; 0% overnight travel Physical Demands
Refer to the material below for frequency guidelines: C = Constantly, F = Frequently, O = Occasionally, R = Rarely Physical Demands Frequency: Lifting up to 10 pounds F; Sitting F; Walking F; Running O; Standing F; Pushing F; Bending F; Balancing F; Squatting F; Climbing F; Reaching above/below shoulder height F; Driving F; Stooping F; Pulling F; Talking F; Hearing F; Crawling O Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions. Management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change. This is a Grant funded position and salary is dependent on funding availability. The position can be eliminated at any time because of lack of funding to support this position. St. PJ’s Children’s Home is an Equal Opportunity Employer. To view this and other employment opportunities please visit The Archdiocese of San Antonio website at www.stpjhome.org. You must apply through the website and complete the application and upload your resume. No phone calls please. If chosen for an interview, you will be contacted. Seniority level
Entry level Employment type
Full-time Job function
Other Industries Religious Institutions
#J-18808-Ljbffr