[solidcore]
Core Crew (Front Desk & Sales) - Culver City, CA
[solidcore], Los Angeles, California, United States, 90079
Core Crew (Front Desk & Sales) - Culver City, CA
[solidcore]
is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to
[solidcore] ’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.
Responsibilities
Bringing
[solidcore] ’s client experience acronym CORE to life by: C: connecting with a warm welcome and using the client’s name; O: opening up connections to the community; R: recognizing efforts in class, milestones, and achievements; E: educating about offers and thanking them for coming
Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively
Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions
Performing routine client-facing system tasks, including new account set-up, scheduling/cancelling/rebooking classes, package purchases, and other general account needs as requested
Being of service to clients by being aware of studio issues, events, or schedule changes and communicating them to clients and
[solidcore]
team members as needed
Assisting the Head Coach, Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean and providing a superior experience to clients
Notifying the Head Coach, Community Manager, and/or studio management of any employee or client complaints or grievances, and assisting with appropriate responses
Addressing maintenance or equipment issues visible to clients
Following up with client lists in Axle to meet monthly sales quota
Responding to client emails and alerting coaches about client milestones
What We Need From You
High school education, some college preferred
This is a part-time hourly position
Ability to lift up to 30 pounds and walk through all areas of the studio
Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours
Skills & Experience You’ll Bring
Excellent interpersonal and communication skills
Outstanding customer service skills
Strong organizational skills
Careful attention to detail
Willingness to initiate tasks and perform duties without direction
Ability to stand for long durations
1 year sales experience preferred
MBO experience preferred
Passion for fitness, wellness, and the
[solidcore]
brand
Compensation & Benefits
$17.87/hour plus opportunities to earn sales commission
Free drop-in classes
About [solidcore] [solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. We are dedicated to the growth and development of our team and strive to create an environment where individuals can learn and develop their skills. We believe in cultivating a safe space to show up as your strongest, most empowered self. We stand behind the health and wellness of our teams and the broader community. We are committed to diversity, equity, and inclusion and promoting a welcoming environment for all.
You can visit our website to learn more about our actions to promote diversity and inclusion.
Seniority level Not Applicable
Employment type Part-time
Job function Design, Art/Creative, and Information Technology
Industries Wellness and Fitness Services
Referrals increase your chances of interviewing at [solidcore] by 2x
Get notified about new Crew jobs in
Los Angeles, CA .
#J-18808-Ljbffr
is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to
[solidcore] ’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.
Responsibilities
Bringing
[solidcore] ’s client experience acronym CORE to life by: C: connecting with a warm welcome and using the client’s name; O: opening up connections to the community; R: recognizing efforts in class, milestones, and achievements; E: educating about offers and thanking them for coming
Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively
Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions
Performing routine client-facing system tasks, including new account set-up, scheduling/cancelling/rebooking classes, package purchases, and other general account needs as requested
Being of service to clients by being aware of studio issues, events, or schedule changes and communicating them to clients and
[solidcore]
team members as needed
Assisting the Head Coach, Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean and providing a superior experience to clients
Notifying the Head Coach, Community Manager, and/or studio management of any employee or client complaints or grievances, and assisting with appropriate responses
Addressing maintenance or equipment issues visible to clients
Following up with client lists in Axle to meet monthly sales quota
Responding to client emails and alerting coaches about client milestones
What We Need From You
High school education, some college preferred
This is a part-time hourly position
Ability to lift up to 30 pounds and walk through all areas of the studio
Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours
Skills & Experience You’ll Bring
Excellent interpersonal and communication skills
Outstanding customer service skills
Strong organizational skills
Careful attention to detail
Willingness to initiate tasks and perform duties without direction
Ability to stand for long durations
1 year sales experience preferred
MBO experience preferred
Passion for fitness, wellness, and the
[solidcore]
brand
Compensation & Benefits
$17.87/hour plus opportunities to earn sales commission
Free drop-in classes
About [solidcore] [solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. We are dedicated to the growth and development of our team and strive to create an environment where individuals can learn and develop their skills. We believe in cultivating a safe space to show up as your strongest, most empowered self. We stand behind the health and wellness of our teams and the broader community. We are committed to diversity, equity, and inclusion and promoting a welcoming environment for all.
You can visit our website to learn more about our actions to promote diversity and inclusion.
Seniority level Not Applicable
Employment type Part-time
Job function Design, Art/Creative, and Information Technology
Industries Wellness and Fitness Services
Referrals increase your chances of interviewing at [solidcore] by 2x
Get notified about new Crew jobs in
Los Angeles, CA .
#J-18808-Ljbffr