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Art of Problem Solving

Front Desk Associate

Art of Problem Solving, Redmond, Washington, United States, 98052

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Join to apply for the Front Desk Associate role at Art of Problem Solving.

Position Summary As a part‑time front desk staff at our Redmond, WA location, you will answer phone calls and emails, warmly welcome current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in session. Additionally, you will support campus operations by taking inventory, tidying the facility, and assisting full‑time staff with other campus procedures to ensure everything runs smoothly.

The Front Desk Associate Will

Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member

Warmly welcome both current and prospective students and their families

Manage and respond to customer inquiries by phone and email

Maintain multiple calendars, schedule meetings and ensure everything is up‑to‑date

Use internal database to generate reports and lists, and perform data entry tasks

Provide admissions assistance as needed with consultation requests, scheduling, and post‑consultation follow‑ups

Organize and prepare classroom and office supplies

Take inventory to support campus operations

Supervise students between classes

Perform light cleaning duties and tidy the facility

Assume responsibility for the organization, operation, and appearance of the lobby and front desk area

Assist full‑time staff with other campus procedures to ensure smooth operation

Participate in occasional outreach/in‑reach opportunities

Other duties as assigned

The Ideal Candidate Has

Experience confidently interacting with customers; experience interacting with families and students (elementary through high school) preferred

Strong organizational and computer skills

Excellent verbal and written communication skills; knowledge of correct grammar, spelling, and English usage

Ability to establish and maintain positive, effective working relationships with students, parents, staff, and the general public

Ability to work both independently and collaboratively

Maintain flexibility to effectively solve problems under pressure

Administrative and/or customer service experience

Proficiency with Google Workspace applications (Docs, Sheets, Calendar, etc.)

Motivated to learn new technologies

Maintain customer confidentiality

Excited about our mission of motivating high‑performing students

Capable of lifting up to 25 lbs

Work Schedule

This is an in‑person, part‑time position at our Redmond campus.

Front desk hours are weekday afternoons/evenings and weekends during the academic year, with Monday‑through‑Friday day shifts available during the summer.

The team is currently seeking staff who can work the following shifts: Sundays and Thursdays.

Why Join AoPS

Front desk associate pay rate: $20 /hour.

Impact: Be the welcoming face of AoPS Academy, supporting campus operations and creating positive first impressions for students and families.

Culture: Join a team of lifelong learners dedicated to discovering, inspiring, and training high‑performing students in advanced problem‑solving education.

Benefits: Paid sick leave; employee discounts on classes and Beast Academy Online subscriptions; 401(k) retirement plan with company match; part‑time flexibility with afternoon/evening hours during the academic year and day shifts available in summer.

About AoPS Academy

AoPS Academy is a year‑round educational enrichment program.

Since 1993, AoPS has prepared hundreds of thousands of students for college and career success through engaging curriculum, expert online instruction, and local, in‑person academies.

AoPS Academy is a program of Art of Problem Solving, a global leader in K‑12 advanced education. It brings the AoPS methodology to small live physical and virtual classrooms. We offer a world‑class curriculum in math, science, and language arts for students in grades 1‑12.

We have opened more than 20 academies across the nation since 2016 and are still growing!

To be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM‑OPT and H‑1B.

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