Gold's Gym
Front Desk WEEKEND CLOSER Team Member - Gold's Gym - Anderson Arbor
Gold's Gym, Austin, Texas, us, 78716
Front Desk WEEKEND CLOSER Team Member
Join Gold's Gym at Anderson Arbor as a Front Desk WEEKEND CLOSER Team Member. The position involves warmly greeting and directing members, guests, and staff, controlling the front‑door area, checking members in, managing security, handling membership inquiries, providing administrative support, and managing retail and concession sales while maintaining a welcoming front desk environment.
Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym.
Provide security and control to the front door and retail area of the facility.
Personally check each member into the gym using proper check‑in procedures.
Monitor check‑ins to identify delinquent accounts and notify Gym Management.
Register all guests into the gym using proper registration procedures.
Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner.
Utilize the gym phone system to professionally answer guest calls, take appropriate messages, and follow up with management for all telephone inquiries.
Respond immediately to member requests, inquiries, and concerns.
Maintain neat appearance and wear proper uniform attire with nametag while on duty.
Distribute keys, towels, and other materials as needed.
Process retail and concession sales.
Help maintain a fully stocked cooler and retail inventory.
Attend all staff meetings as directed.
Clean and maintain the front desk area according to company standards.
Log all maintenance concerns that are reported.
Follow and report any safety concerns.
Notify management of any gym or member incidents that require incident reports.
Work when scheduled and adhere to company attendance policies.
Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager, including light cleaning and picking up weights during gym walk‑throughs.
Assist in membership sales (kiosk or computer) and sign up members.
Assign new members with barcodes, capture member photos, and schedule complimentary personal training sessions.
Handle member account changes (payment method, freeze forms, cancellation forms, manual agreements).
Assist with receiving orders and checking in retail and concession products.
Assist members with registering and checking in for classes via app.
Other duties as assigned.
Job Details
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Sales and Management
Industry:
Wellness and Fitness Services
#J-18808-Ljbffr
Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym.
Provide security and control to the front door and retail area of the facility.
Personally check each member into the gym using proper check‑in procedures.
Monitor check‑ins to identify delinquent accounts and notify Gym Management.
Register all guests into the gym using proper registration procedures.
Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner.
Utilize the gym phone system to professionally answer guest calls, take appropriate messages, and follow up with management for all telephone inquiries.
Respond immediately to member requests, inquiries, and concerns.
Maintain neat appearance and wear proper uniform attire with nametag while on duty.
Distribute keys, towels, and other materials as needed.
Process retail and concession sales.
Help maintain a fully stocked cooler and retail inventory.
Attend all staff meetings as directed.
Clean and maintain the front desk area according to company standards.
Log all maintenance concerns that are reported.
Follow and report any safety concerns.
Notify management of any gym or member incidents that require incident reports.
Work when scheduled and adhere to company attendance policies.
Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager, including light cleaning and picking up weights during gym walk‑throughs.
Assist in membership sales (kiosk or computer) and sign up members.
Assign new members with barcodes, capture member photos, and schedule complimentary personal training sessions.
Handle member account changes (payment method, freeze forms, cancellation forms, manual agreements).
Assist with receiving orders and checking in retail and concession products.
Assist members with registering and checking in for classes via app.
Other duties as assigned.
Job Details
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Sales and Management
Industry:
Wellness and Fitness Services
#J-18808-Ljbffr