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ENT & Allergy Associates of Florida

Medical Front Desk

ENT & Allergy Associates of Florida, Florida, New York, United States

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ENT and Allergy Associates of Florida has been serving patients for 62 years. Join our dynamic team as a Medical Front Desk and help provide comprehensive ENT and audiology care.

Responsibilities

Providing superior customer service to all patients and guests

Answering multi‑line phones

Greeting patients upon arrival, signing them in, and obtaining insurance information and any other necessary data

Providing patients with intake and new‑patient forms as well as copies of office policies and legally required documents

Processing payments from patients for co‑pays and uninsured visits

Verifying insurance

Scheduling appointments for new and recurring patients based on physician and PA/NP availability

Maintaining hard‑copy patient records and files stored in the EHR

Calling patients to remind them of upcoming appointments and to help schedule testing for off‑site services

Providing patients with support and guidance as needed

Requirements

Minimum 1‑year previous experience in a medical practice

Strong customer service and interpersonal skills

Strong written and verbal communication skills with a clear speaking voice

Ability to prioritize and handle a high volume of patients

Ability to work in a team environment

Working knowledge of medical terminology

Strong computer literacy

Bi‑lingual is a plus

Benefits

Medical, Dental and Vision: Effective 1st of the month after 60 days of full‑time employment

Company‑paid STD, LTD, Life: Effective 1st of the month after 1 year of full‑time employment

401(K): Effective 1st of the month after 1 year of employment

6 Paid Holidays: Effective immediately

PTO: Time earned per pay period

Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical and office equipment as required by the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Responsibilities may also require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must also be capable of lifting up to 10 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job.

Salary: $18.00 per hour, may be based on experience.

We are an equal‑opportunity employer.

We are a tobacco‑free workforce.

We perform full criminal, government, credit, drug (to include nicotine and tobacco) drivers and professional license background checks on all applicants being considered for positions.

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